The Credit Excellence Awards

The Credit Excellence Awards, in association with Arvato Financial Solutions, have established themselves as a real judge of excellence in the industry, as applicants compete to win one of only 11 awards, and to be on a finalists’ shortlist of only three. They are unique because applications for each category are open to the whole range of the industry in those sectors. So you can apply if you are an individual credit professional, a team, a consumer or commercial creditor, a supplier company, or a product. Each award is judged by a unique panel of three industry experts.

In 2021, amidst all the change in our industry and our society, the Credit Excellence Awards showcased all that is best about the work done by the credit, collections, and enforcement industry.

Application Packs are now available 2022’s Awards, to receive one, please contact Stephen Kiely, editor of CCRMagazine at

For more details of getting involved as a sponsor of future awards, please contact

Winners For 2021

  • Newcomer – Swishfund
  • International and Export – Invictus Risk Solutions
  • Helping Vulnerable Customers – CDER Group
  • Collections – Oplo Group
  • Commercial Credit & Collections – Associated British Ports, Billing and Collections Team
  • Best Use of Technology – Hoist Finance and FICO
  • Risk Data, and Fraud Prevention – Credit Assist
  • Legal and Enforcement – Equita, part of Capita
  • Responsible Lender – GAIN Credit
  • Contribution to the Industry – Laurie Beagle and Lynn Christon, Forums International

Highly Commended Applicants for 2021

  • Collections – HighRadius
  • Commercial Credit & Collections – Adecco UK and Ireland
  • Best Use of Technology – Credit Resource Solutions
  • Risk, Data, and Fraud Prevention – Graydon Business Risk
  • Legal and Enforcement – Mortimer Clarke Solicitors, part of Cabot Credit Management Group

Finalists For 2021

International and Export

  • Invictus Risk Solutions LLP
  • Eddy Sumar, president and founder, ERS Consulting Services
  • Mohamed Eid


  • CDER Group
  • Arvato Financial Solutions
  • Reventus Enforcement Agents


  • Steve Savva CICM
  • Cedar Rose Int. Services
  • Laurie Beagle, managing director, Forums International


  • Wescot and Barclays
  • HighRadius Corporation
  • Oplo Group
  • Anthony Barrow, credit control manager, Masters Legal Costs Services LLP


  • The Adecco Group
  • 4D Contact
  • Business Stream
  • Associated British Ports


  • EQ Credit Services
  • FICO and Hoist
  • Credit Resource Solutions


  • Credit Assist
  • Credit Kudos
  • Lending Metrics
  • Graydon UK

Legal and Enforcement

  • Mortimer Clarke Solicitors
  • Marston (Holdings)
  • Ascent Performance Group
  • Capita

Responsible Lender

  • Sonovate
  • Gain Credit
  • Ezbob
  • Snap Finance and Webio


  • Swishfund
  • Caitlin Guy-Holt, WEX Europe Services
  • Kayleigh Bagnall, WEX Europe Services
  • Aiswarya Ramachandran, Senior Analyst, Arum

The winners from the 2020 Credit Excellence Awards

  • Alternative Lender – Banking Circle
  • Newcomer to the Industry – Ryan Jones, credit controller, Adecco Group
  • Compliance – Ascent Performance Group
  • Commercial Credit & Collections – The Right Fuelcard Company
  • Export & International Credit & Collections – Cedar Rose International Services
  • Legal & Enforcement – Brachers LLP
  • Risk, Data & Fraud Prevention – Credit Kudos
  • Best Use of Technology – Webio
  • Collections – United Utilities
  • Contribution To The Industry – MyJar and Aptean

Highly Commended in the 2020 Credit Excellence Awards

  • Commercial Credit & Collections – Valor Hospitality, Credit Management Team
  • Legal & Enforcement – Mortimer Clark Solicitors
  • Collections – Business Stream

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