Registry Trust Ltd, which maintains the Register of Judgments, Orders and Fines for the UK & Ireland, has appointed Chris Dick as its new Operations Director.
The not-for-profit organisation operates Trustonline.org.uk where anyone can search for individuals or businesses to see if they have a registered judgment, order or fine, and provides a trusted and impartial source of credit information to promote responsible lending, borrowing, and business decisions. It processes and quality checks an average of 134,822 records per month and is responsible for handling and responding to all enquiries regarding the data from consumers, courts, businesses, and government.
The newly created Operations Director role involves working with the CEO and Financial Controller to develop and agree short and long-term strategy, supervising the daily operation of the customer services and data processing departments, and overseeing the compliance function of the business. The appointment follows a period of transformation of the organisation since it appointed a new CEO and re-branded in 2019.
Chris Dick comes from a background in banking at Barclays where he held several senior leadership roles at a global level, including most recently Head of Business Banking Servicing & Support. He joins Registry Trust following a fixed term contract at AQA Education where, as Deputy Head of Assessment Production, he drove change in operations and culture to enable delivery of a regulatory programme during the pandemic. He says: “Having worked in financial services for the first half of my career, I decided to take a proactive step back to explore more diverse opportunities to use the skills I had gained in new and different ways. I was particularly interested in working in a not-for-profit environment where there was a social purpose. My role at AQA was fascinating, especially at such a turbulent time for the education sector, and it cemented my decision to find a permanent role where I could make a real difference.
“I had used Registry Trust data to make informed and positive decisions for clients in banking so understood its importance. I was also excited by the Board’s ambitious plans to adapt to the increasing digital agenda to remain both relevant and accessible, and the opportunity to influence policy. This is a pivotal time for the organisation and the wider arena it operates within and I am looking forward to being a part of its continued growth and success.”
Lex Jones, Registry Trust’s CEO, adds: “Chris brings a wealth of leadership, operational and commercial experience to our small but complex team. He also brings a genuine passion for and understanding of our social aims, which is what made him the perfect fit for the role.”