MagiClick appointed by Precise Mortgages to enhance digital customer journey

MagiClick has been appointed by Precise Mortgages, (part of leading specialist bank OSB Group) to create and deliver a website designed to enhance and improve the whole digital experience for their borrowers and broker partners.

Earlier this year, Precise Mortgages engaged MagiClick for a consultancy ‘discovery’ project to support its goals of improving digital services to deliver an enhanced customer experience, improve operational efficiency and take advantage of new technical opportunities within the mortgage market.

As part of this initial project, MagiClick worked closely with the OSB team to articulate a vision for an improved front-end digital experience and build a roadmap for deliverables.

Jon Hall, Group Managing Director (Mortgages), OSB Group, commented: “Enhancing the digital experience has always been a primary focus of mine and following some very productive engagement sessions, we’ve identified a clear roadmap that will deliver a range of improvements, initially for Precise Mortgages.

Having already had the pleasure of working with the team at MagiClick, I’m really looking forward to revealing the results of our collaboration.”

Mark Lusted, CEO of MagiClick UK, commented: “We’re thrilled to have the opportunity to work with one of the leaders within the UK specialist lending market, supporting their plans to improve their digital journey. Through our engagement with Jon and his knowledgeable team, we’ve been inspired by their vision to deliver the customer journey of the future.

“All of the MagiClick team are looking forward to helping Precise Mortgages make this vision a reality.”