Intrum adds strategic appointments as UK business continues growth phase
Credit Management Group Intrum UK has continued to expand its team with the addition of David Price as Compliance Director and David Stranaghan as Strategic Account Manager for its partnership with Sainsbury’s Bank.
David Price has twenty years’ experience in compliance with firms such as Vanquis Bank, Chase De Vere, American Express and Lloyds Banking Group. He has a track record of running compliance monitoring programmes, supporting key stakeholders with compliance needs and working with regulators. In addition, he specialises in customer vulnerability.
David Stranaghan joins as strategic account manager for Intrum’s white label contract with Sainsbury’s Bank, announced in January. Under the agreement, Intrum is assuming responsibility for collections and recoveries on a white label basis for loan, credit card and store card products for the Sainsbury’s Bank and Argos brands.
Previously, Stranaghan worked at Tesco Bank, where he was a debt sale specialist working in the credit risk department, responsible for managing the bank’s panel of purchase partners.
The partnership with Sainsbury’s Bank is the latest in a series of credit management services contracts Intrum has agreed in the UK & Ireland. The business has seen increased demand for early arrears servicing solutions as clients seek enhanced technology and improved customer experience based on digital and agent interactions.
“We are delighted to welcome David Price and David Stranaghan to Intrum as the business continues to expand in the UK and Ireland,” said Eddie Nott, MD for Intrum UK and Ireland.
“Compliance and ethical treatment of people in debt lies at the heart of Intrum’s collections approach and we are thrilled to have David Price on board to ensure our culture of continuous improvement in customer experience is maintained and developed.”
He added: “Meanwhile, we are pleased to announce that David Stranaghan will lead the strategic partnership with Sainsbury’s Bank, as Intrum assumes responsibility for collections and recoveries on a white label basis.”