Flexys Solutions to replace Tallyman at First Response Finance

Flexys Solutions is pleased to announce First Response Finance as its fourth motor finance client. First Response, part of the Itochu group, will be migrating from their existing Tallyman platform to the Flexys Control+ debt management system as part of an ambitious digital transformation programme.

Jon Hickman, Flexys CEO said ‘I am very pleased to welcome First Response as our latest client. We will be helping the First Response team to move from an on-premise legacy platform, migrating their entire collections activity to Control+ and realising all the advantages of speed, resilience and agility that this offers. The time is right for forward-thinking organisations like First Response to benefit from a truly digital-first approach and we look forward to working closely with Jonathan and his team.’

Jonathan Pollard, Operations Director at First Response Finance explained the decision to select Flexys, saying ‘Choosing a partner can be a difficult choice, but if you spend sufficient time assessing the field, you know when you’ve met the right one.’

Control+ will provide First Response with end-to-end collections functionality. The platform features include a full digital self-service facility and a configurable workflow engine that empowers teams to move away from more traditional, linear collections processes, focusing instead on the customer journey and building strategies that adapt to customer interactions. In addition, an immutable audit trail provides data integrity which can be used to evidence activity and provide operational insights via real-time reporting.