EQ launches virtual thought-leadership conference

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EQ Credit Services, the consumer credit technology and outsourced services provider, is gathering industry experts from the financial services, strategic and academic worlds to take the temperature of today and tomorrow’s lending sector at its week-long “Future of lending” event.

Now in its fourth year, the annual thought leadership conference will feature a series of live and pre-recorded panels with senior EQ experts and guest speakers including Whitecap Consulting, Economist Trevor Williams, Money Advice Trust, Bamboo Loans and the Vulnerability Registration Service.

Six short sessions, taking place from the 21-24th June to minimise disruption to the working day, will cover topics including the role of strategy and regionality on building societies, how regulation and technology impact the “newly vulnerable” customer, and the UK’s economic outlook.

Attendees will also be able to hear in-depth analysis of the findings from EQ’s latest consumer borrowing report, released earlier this May – in particular, how there is an industry-wide need to remodel lending for the “new nervous” consumer.

EQ Credit Services Managing Director Richard Carter will be joined by EQ CEO Paul Lynam to discuss the impact of 2020 on the financial sector. Richard says: “Our signature thought leadership event is back, and it’s come at a crucial juncture for the financial services industry. Even as restrictions lift and the world reopens, the credit landscape remains uncertain and we’re faced with a set of newly vulnerable and nervous consumers.

“Customer vulnerability is a pressing concern in the lending space – now more than ever – which is why we’ve assembled leaders from across the industry to share their expertise on what can and needs to be done to rethink responsible lending.

“We’re lending in uncertain times, and by sharing insights and engaging in these discussions, events like this can begin to empower the sector to reimagine a new calibre of proactive, tailored and compassionate service. Cross-industry innovation: that’s the future of lending.”

EQ’s “Future of lending” week runs from the 21-24th of June. Participants can register for free and access the full agenda at the following link: https://prsnt.live/eq-credit-services/eqlendingweek.