Kingsway Finance accredited under Recovery Loan Scheme

The Praetura Group are pleased to announce that Kingsway Finance has been accredited as a new lender for the Recovery Loan Scheme (RLS) by the British Business...

Metro Bank goes live with Qualco UK’s ExtraCollect recoveries platform

Metro Bank, one of the country’s leading community banks, has selected Qualco UK as its collections and recoveries (C&R) partner following a lengthy...

Ampla Finance makes two new senior hires

Ampla Finance, the legal finance provider, has today announced the appointment of Natalie Player and Deborah Ward, both qualified lawyers, as Commercial...

Lantern agrees to acquire vulnerable customer management company Sonex Financial

Lantern, the Leeds-based leading player in the speciality finance debt purchase market, has agreed terms to acquire Sonex Financial, as it continues to deepen...

StepChange responds to new £65m support for rent arrears

StepChange Debt Charity, which has been urging the Government through its Covid Debt Rescue campaign for additional support to help tenants who face a £360m...

Contact centre homeworking specialist Sensée launches ‘The Sensée Forest’ with aim of achieving carbon neutrality

Home and hybrid working specialist Sensée has announced a three-year partnership with Treedom, a global web platform for planting trees and forests worldwide....

PSR sets out plans for fraud prevention tool, Confirmation of Payee, to be available to more customers

Today, the Payment Systems Regulator sets out its latest plans to fight fraud and protect victims of APP scams by outlining its next steps for the wider...

England and Wales Q3 2021 Statistics

County Court Judgments (CCJs) against businesses in England and Wales rose by 70 percent in Q3 2021, compared to the same quarter in 2020, according to figures...

PKF to create 50 jobs in Leeds with new Financial Services team

New Partner hire signals major investment in region’s booming finance sector. PKF, one of the UK’s largest and most successful accountancy brands, has...

Debtors to save millions of pounds as the Ministry of Justice clarifies the legal position for charging VAT

The Ministry of Justice (MoJ) has issued legislative guidance confirming that where creditors are registered for VAT, the debtor should not be charged an...

Equilaw brings in new MD

Equity release law firm Equilaw has appointed Max Hayden as the new Managing Director just in time for a major launch of new technology, while Claire Barker,...

Company insolvencies surge by over 50% as leading insolvency professional predicts a challenging winter ahead

Insolvency figures released today for September 2021* by the Government’s Insolvency Service show a 56% increase in corporate insolvencies compared to the...

R3 responds to September 2021 insolvency figures

Corporate insolvencies increased by 7.2% in September 2021 to a total of 1,446 compared to August’s figure of 1,349, and increased by 55.8% compared to...

High Court Enforcement Officers Association welcomes VAT on fees clarity from Ministry of Justice

The High Court Enforcement Officers Association (HCEOA) has welcomed this week’s publication of a new Ministry of Justice guidance document entitled VAT on...

Phillips & Cohen Associates hires Shawn Farris as SVP, digital operations

Phillips & Cohen Associates, Ltd. (PCA), is the global leader in deceased account care servicing and technology solutions. The death tech conglomerate...

Clarke Willmott’s debt recovery team ranked in Legal 500 Guide

National law firm Clarke Willmott LLP’s Debt Recovery team has been recognised in the 2022 Legal 500 guide, which ranks the best law firms and solicitors in...

£100 contactless limit implementation tomorrow: consumer choice should come first – comment

With the contactless payment limit increasing from £45 to £100 tomorrow, Friday 15 October, Matt Phillips, VP, Head of Financial Services at Diebold Nixdorf...

PayPoint to offer greater convenience to local shoppers

The digital gift card and voucher market is reported to have grown in the UK by almost £1 billion, now estimated to be worth £6.9 billion1. Recognising...

International Collections Handbook launched

Facing foreign payment practices and foreign legal frameworks is one of the main challenges of collecting debts abroad. Now multinationals can use the...

DNB Bank ASA Selects Fenergo to Streamline Group-Wide KYC and Client Onboarding

Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, today...

Shoosmiths continues Belfast growth strategy

Leading UK law firm Shoosmiths continues its ambitious growth plans in Northern Ireland, appointing corporate lawyer Andrew Jennings as partner. Andrew is dual...

Late payments leave small business owners paying themselves late or not at all

Late payments are threatening the survival of small businesses across the UK, according to findings from new QR-code payment and invoicing app, tomato pay....

Do your bit for the environment with sustainable invoice processing

Grant Associates, renowned for its award-winning landscape architecture practice across the globe, has redesigned its invoice processing removing the need to...

Redundancies fall and jobs and vacancies rise, but we’re not out of the woods just yet

The number of employees was up 207,000 to a record 29.2 million in September, back above pre-pandemic levels. The redundancy rate fell to 3.6 per thousand in...

UK business failures set to increase by 32% by end of 2022

The UK is set for a significant rise in business failures as firms readjust to life without government COVID-19 pandemic support measures, according to Euler...

Flexys Solutions to replace Tallyman at First Response Finance

Flexys Solutions is pleased to announce First Response Finance as its fourth motor finance client. First Response, part of the Itochu group, will be migrating...

Debt body warns of danger on inaccurate data in fallout from utilities failures

The Credit Services Association (CSA), the UK trade association for organisations active in the debt collection and purchase industry, has written to OFGEM to...

Spending squeeze and Universal Credit cut will plunge people into financial hardship: FCA

Nisha Arora, the FCA’s director of consumer and retail policy, gave a speech at the Westminster Business Forum, on debt regulation: Regulating for better...

Apex Litigation Finance to appoint Mark Sands as Head of Insolvency

Litigation funding specialists Apex Litigation Finance have announced the upcoming appointment of Mark Sands as Head of Insolvency. Mark will join the firm in...

UK business failures forecast to spike at 33%

UK business insolvencies are set to rise 33% on pre-pandemic levels, reveals new economic research by trade credit insurer Atradius. Contrary to initial...

Late payments by UK companies at highest rate since March

Sidetrade, an AI-powered Order-to-Cash platform, has today revealed that the proportion of invoices left unpaid** by UK businesses rose for the first time in...

Sale of the assets of Kuhnel Graphics Ltd (in administration) to Zebra Print

James Sleight and Oliver Collinge of PKF GM were appointed as Joint Administrators of Kuhnel Graphics Limited on 14 September 2021. Today (5 October 2021),...

AnaCap completes two performing loan investments in Spain with a face value of €200mn

AnaCap Financial Partners (“AnaCap”), a leading specialist mid-market investor announces the successful closure of two performing loan transactions in...

Changes to winding up petitions – legal commentary on impact to creditors

“Since June 2020, creditors and debtors alike have had to contend with fluctuating rules around the use of statutory demands and winding up petitions. It’s...

HighRadius Autonomous Software Awarded Patent for its AI-Powered Call Intent Generation Technology

HighRadius, the Artificial Intelligence-powered Order to Cash and Treasury Management software leader, has been awarded an exclusive patent by the United...

Another 230,000 people set for horrible spike in energy bills as three more suppliers fail

Ofgem has announced that three more energy suppliers have gone to the wall: Enstroga, Igloo Energy and Symbio Energy. Sarah Coles, personal finance analyst...

Intrum expands team as it re-enters DCA market in the UK

Intrum has appointed Emma Hardy as Business Development Manager, as the company returns to the contingency collections market in the UK. The credit management...

Hodge strengthens its business development team in the North with appointment of new National Account Manager

Hodge has appointed Andrea Roberts as its national account manager for the North. With more than 25 years’ experience in the financial services sector, both...

Sensée recognised for Colleague Engagement at the 2021 UK National Contact Centre Awards

Work-from-home and hybrid workspace specialist Sensée has won the Gold award for “Most Effective Colleague Engagement” at the 2021 UK National Contact...

Bank ABC Goes Live with Fenergo’s Cloud Native Solution to Digitalise Corporate and Institutional Client Onboarding

Fenergo, the leading provider of digital transformation, customer journey and client lifecycle management (CLM) solutions for financial institutions, announces...

Intrum returns to DCA market in the UK

Credit management group Intrum has returned to the contingency collections market in the UK. The company now offers a full UK debt collection service, allowing...

Furlough figures refuse to budge – over 1 million still vulnerable

In late August, 6% of the workforce was estimated to be on full or partial furlough. That’s between 1.3 million and 1.7 million people. At the end of July...

Divi Expands Leadership Team with Duo of High Profile Appointments

Decentralized Payment Ecosystem Divi Project (Divi), has announced two new senior appointments and a promotion to accelerate its tech innovation, drive its...

PayU partners with AU10TIX to streamline merchant onboarding 

PayU, the payments and fintech business of Prosus, today announces its collaboration with AU10TIX, an identity management company, to screen customers and...

Hoist Finance and Vilja are now live in the UK with Deposit

As of July 12th, the leading financial services provider Hoist Finance is live with Vilja Deposit in the UK and extends its offering to include deposit in...

Rent arrears up by £88 million during pandemic waves, hitting a total of £365 million

The latest research by Birmingham estate and lettings agent, Barrows and Forrester, examines the true impact of the COVID-19 pandemic on landlords due to rent...

Check-it, Chase-it, Collect-it: Know-it launches new standard for credit management

Glasgow-based fintech start-up, Know-it, has today launched its beta cloud-based credit management platform. Founded by Lynne Darcey Quigley, the Know-it...

EQ Credit Services welcomes new Managing Director

EQ Credit Services (EQCS), the consumer credit technology and outsourced services provider, has appointed Sarah Jackson as its new Managing Director. Sarah...

Property transactions comment: “Desire to move remains strong”

Following the latest HMRC figures finding that housing transactions bounced back sharply from July to August, John Phillips, national operations direction at...

Company insolvencies surge by 70% as Government support tails off

Insolvency figures released today for August 2021* by the Government’s Insolvency Service show a 71% increase in corporate insolvencies compared to the same...

SmartSearch appoints new general counsel

Leading UK anti-money laundering specialist SmartSearch has appointed a new in-house general counsel to provide expert guidance on legal issues affecting the...

R3 responds to August 2021 insolvency figures

Corporate insolvencies increased by 22.9% to 1,348 in August 2021 compared to July’s figure of 1,097, and increased by 71.1% compared to August 2020’s...

A year to evict and £35k in costs – the cost of evicting a COVID rogue tenant revealed

The latest property market analysis by London lettings and estate agent, Benham and Reeves, has revealed that the costs incurred by UK landlords who have been...

Kroll appointed Joint Administrators to Artisan H1 Limited, The Ainscow Hotel Limited, Greyday LLP, and Artisan Group Facilities Management Limited

Jimmy Saunders and Andrew Knowles, both of Kroll Advisory Ltd., were appointed Joint Administrators of Artisan H1 Limited, The Ainscow Hotel Limited, Greyday...

Bristow & Sutor donate to The Money Charity

The Midlands-based enforcement specialist has pledged £15,000 to the charity, which will have a direct impact on around 500 people. Half of this donation is...

Solicitors urged to respond to frozen asset list if needed

Solicitors have just over month to check the latest HM Treasury Consolidated List of asset freeze targets to make sure they are not holding monies belonging to...

Paysafe appoints Zak Cutler to lead its North America iGaming business

Paysafe (NYSE:PSFE), a leading specialized payments platform, today announced it has appointed seasoned iGaming executive, Zak Cutler, as CEO, North America...

Seaglass Cloud Technology upgrades Deal Billing platform for fairer, more transparent billing

Seaglass Cloud Technology, an end-to-end, software-as-a-service (SaaS) provider to the energy sector, has launched a smart Deal Billing upgrade to its flexible...

‘15% of UK SMEs at risk of insolvency’

As many as 15% of the UK’s SMEs are rated ‘fragile’ and risk insolvency during the next four years as Covid-19 state support schemes are withdrawn,...

APPG on Fair Business Banking’s insolvency report, R3 response

Duncan Swift, Past President of insolvency and restructuring trade body R3, responds to the publication of the All Party Parliamentary Group on Fair Business...

Credit and cashflow expert joins fintech start-up to help businesses get paid

Philip King, the former Interim Small Business Commissioner (SBC) and acknowledged expert in the world of credit and cashflow management, has joined Debt...

Bank backing helps developer complete luxury lakeside scheme

Essex House Builder Marden Homes Limited has secured a £17 million loan from Shawbrook Bank to help complete a unique, luxury lakeside scheme at The Channels...

Check-it, Chase-it, Collect-it: Know-it launches new standard for credit management

Know-it, a Scottish fintech start-up, has today launched its beta cloud-based credit management platform. Founded by Lynne Darcey Quigley, the new platform...

Environmental tree planting project helps Sigma celebrate new staff

A unique partnership has seen a forest of 1,000 trees being planted to celebrate new staff joining an award-winning business outsourcing provider. Sigma...

R3 responds to end of temporary insolvency measures announcement

Christina Fitzgerald, Vice President at insolvency and restructuring trade body R3, comments on the Government’s decision to lift its temporary insolvency...

Ophelos deploys Open Banking to transform the collections process for individuals struggling with debt

Ophelos, the customer-centric debt management platform, has chosen Open Banking credit reference agency, Credit Kudos, as its Open Banking partner to ensure...

Sopra Banking Software invests in Sopra Financing Platform with the launch of the New Freehand Connect API

Sopra Banking Software, a global leader in banking and specialised financing software, is proud to announce that its Sopra Financing Platform (SFP) pricing...

Vinepay offers voice activated payments

VibePay, the company powering the next evolution of payments through Open Banking, has become the first to offer account to account voice activated payments in...

Phoebus Software Limited (PSL) partners with Webio

Phoebus Software Limited (PSL) has selected Webio as its partner to supply multi-channel customer social media communication for PSL’s clients. This...

Fitch Rates Hoist Finance among the best in Europe for customer engagement

Fitch Ratings has assigned Hoist Finance UK Limited (HFUK) an Asset-Backed Special Servicer Rating of ABSS2+, confirming HFUK’s leading position as a trusted...

PayPlan welcomes new council tax arrears guidance, but also calls for further reform

Free debt advice provider, PayPlan, welcomes new Government guidance which asks local authorities to improve the way they collect council tax arrears and have...

End of furlough scheme set to spark debt nightmares: UK Finance

UK Finance has published its household finance review for Q2. Sarah Coles, personal finance analyst, Hargreaves Lansdown: “Hundreds of thousands of people...

Half of UK’s smaller businesses are owed £17.5 billion in late payments

A detailed analysis of how the UK’s small businesses were impacted by COVID-19 and other economic challenges in 2020 has been published in a joint study by...

Fintech start-up that gets you paid faster

A new start-up fintech launched by a former credit industry professional aims to get businesses paid within seven days, resolving the long-standing issue of...

New survey and report shows court users calling for greater freedom of choice after huge County Court delays

A new survey of court users has found that almost 99% support a greater freedom of choice – enabling them to use a High Court enforcement route – when...

HighRadius Announces Advisory Council for Highako Academy

HighRadius, the Artificial Intelligence-powered Order to Cash and Treasury Management software leader, announced the appointment of an Advisory Council for...

Just the enforcement market integrator begins process to become a B Corporation

Just the enforcement market integrator has begun the application process to become a certified B Corporation. Certified B Corporations are a new kind of...

Many businesses failing to focus on cashflow, survey finds

New research has shown that just 14% of UK Finance decision-makers focused on cash flow during the most recent Covid-19 lockdown. The majority of businesses...

More recruitment to fuel growth at Apex Litigation Finance

Recruitment is once again high on the agenda at Apex Litigation Finance as the company continues to fuel its growth strategy. The company is continuing its...

Use final month of furlough to plan for the future, R3 urges businesses

Insolvency and restructuring trade body R3 is urging directors of Covid-hit businesses to use the final month of the Government’s furlough scheme to plan for...

The importance of providing the human touch in the customer service experience

With 54% of people saying that they have higher customer service expectations than they did just one year ago, providing the best customer service experience...

New survey and report shows court users calling for greater freedom of choice after huge County Court delays

A new survey of court users has found that almost 99% support a greater freedom of choice – enabling them to use a High Court enforcement route – when...

Money Advice Trust welcomes new government debt management vulnerability toolkit

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed the Cabinet Office’s Debt Management Vulnerability...

Fitch Rates Hoist Finance among the best in Europe for customer engagement

Fitch Ratings has assigned Hoist Finance UK Limited (HFUK) an Asset-Backed Special Servicer Rating of ABSS2+, confirming HFUK’s leading position as a trusted...

Comment on HMRC property transactions

“It was to be expected that housing transactions would be lower in July but 62% is quite a drop. Having said that, June was a record month as the...

Comment on the HMRC property transactions for July from Adam Oldfield at Phoebus Software

Following the property transactions from HMRC this morning, Adam Oldfield, head of sales and account management at Phoebus Software, says “As expected the...

Company insolvencies rise as Government support tails off

Insolvency figures released last week for July 2021* by the Government’s Insolvency Service show a 13% increase in corporate insolvencies compared to the...

Expanding secured loan specialist The Personal Finance Centre (TPFC) teams up with Nivo to streamline and accelerate customer journeys

Hull based secured loan specialist The Personal Finance Centre have chosen Fintech innovators Nivo to implement their app based application process and...

Inaugural CSA awards recognise individual and team achievement

The inaugural Credit Services Association (CSA) Awards will take place after the UK Credit & Collections Conference (UKCCC) in Newcastle on the 9...

HighRadius Named to 2021 Forbes Cloud 100 List for the Second Straight Year

HighRadius, the Artificial Intelligence-powered Order to Cash and Treasury Management software leader, has been named to the Forbes 2021 Cloud 100, the...

Tesco Bank and Arrow Global announce partnership to support customers in financial difficulty

Tesco Bank has announced plans to transfer its collections and recoveries operations (Financial Assist) within its Customer Service division to Arrow Global, a...

July 2021 monthly insolvency statistics, R3 response

Corporate insolvencies fell by 9.3% to 1,094 in July 2021 compared to June’s figure of 1,206, and increased by 13.4% compared to July 2020’s figure of...

PayU and Red Dot Payment expand merchants’ access to South East Asia through Visa and Mastercard acquiring licenses

PayU, the payments and fintech business of Prosus, today announces that its controlled company Red Dot Payment, a South East Asia focused online payment...

Users of enforcement services to have their say on the proposed enforcement conduct authority

Just the enforcement market integrator has set up a series of user meetings allowing users of enforcement/bailiff services to comment on the recent proposal...

Job vacancies hit record high, but job hunters may still struggle

There were 953,000 job vacancies in May-July 2021 – 290,000 above the April-June rate, and 168,000 more than its pre-pandemic level in January-March 2020....

Confusing Data Clouding The Collections Task

The latest data from MoneyCharity.org shows that in Quarter 1 2021 lenders wrote off £1,042 million, of which £355 million was credit card debt. These...

Credit Style announce intern partnership with Sheffield Hallam University

Credit Style, one of the UK’s leading players in debt recovery, has launched a new internship programme in collaboration with Sheffield Hallam University,...

PCI Pal and Puzzel secure telephone payments for GC Business Finance

PCI Pal – the global cloud provider of secure payment solutions for business communications – has supported GC Business Finance in ensuring that all...

Collections body considers impact of decriminalising TV Licensing for future BBC revenues

Policy makers need to think carefully before decriminalising TV Licensing, and consider the fundamental impact it may have on future fee collections....

Bristow & Sutor expand communication channels and resources

The midlands-based enforcement firm launched its ‘Leading the Way’ blog last year as a platform for staff to discuss industry topics, but has seen this...

Bristow & Sutor support first clean air zones outside of London

Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, has extended its debt recovery support of Bath and North East Somerset...

Flexys Solutions appoints Chief Revenue Officer

Flexys Solutions is pleased to announce the appointment of Ahmed Amin to the role of Chief Revenue Officer. Following the recent appointments of Elizabeth...

Paysafe and ARC partner to deliver innovative payments solution for airlines

Paysafe (NYSE: PSFE), a leading specialized payments platform, today announced a new payments ‘safeguarding’ acquiring model for airlines in the U.S. and a...

Pre-Pack Administrations in a Post-Pandemic World

Ever since the administration process became the key business rescue process over two decades ago, the pre-pack administration has suffered a tarnished...

Laserfiche launches business process automation package to support organisations’ post-pandemic digital reopening

Laserfiche — the leading SaaS provider of intelligent content management and business process automation — has today announced the introduction of a...

Prompt payment improvements “never more important”

Following the latest Build UK figures that found nearly a third of major contractors are paying faster than 30 days, Mark Beard, chairman at Beard Construction...

Sigma Connected grows leadership team through energy expert appointment

An award-winning business outsourcing provider has announced the appointment of a new director who will support the firm’s new and existing clients in the...

Lowell Second Quarter Results 2021

Lowell, a European leader in credit management services, today announces its results for the 3 months ended 30 June 2021. Commenting on today’s announcement...

Q2 2021 England and Wales insolvency statistics, R3 response

There were 3,116 seasonally adjusted corporate insolvencies in Q2 2021, an increase of 31.4% compared to Q1 2021’s figures of 2,371 and a rise of 4%...

Bankruptcies at record low in Q2 2021

The number of individuals entering a personal insolvency procedure has reduced by approximately four per cent compared with the previous quarter, which itself...

Payment Systems Regulator sets out decisions for reducing risks to the successful renewal of the UK’s interbank payments infrastructure

The successful renewal of the UK’s interbank payments infrastructure will benefit people and businesses but risks to its successful delivery need to be...

PayU partners with Visa to enable push payments for businesses in Europe

PayU, an online payment service provider for emerging markets operating on four continents, announced that it will enable push payments in partnership with...

High Court Enforcement Officers Association supports the creation of a new enforcement oversight body

The High Court Enforcement Officers Association is backing the creation of a new enforcement oversight body proposed by the Centre for Social Justice (CSJ). In...

Q2 and Half Year 2021 Northern Ireland statistics

The number of debt judgments registered against Northern Ireland consumers in the first half of 2021 (H1 2021) was 1,678, a fall of nearly 12 percent from the...

England and Wales business Q2 and Half Year 1 2021 statistics

County Court Judgments (CCJs) registered against businesses England and Wales fell by 24 percent in the second half of 2021 (H1 2021), compared to the same...

£9.2bn of new debt taken on in past 6 months with 25-39s struggling the most

In their new quarterly update of the Health Wealth & Happiness Study, LifeSearch have found that 14% of Brits have taken out new debt (8% short term...

PayPlan supports calls for bailiff reform and enforcement review

Free debt advice provider, PayPlan, has welcomed calls for bailiff reform as part of new proposals to raise standards across the enforcement industry. PayPlan...

Document management automation software opening new doors for finance efficiency

Housing association Coastline Housing has rebuilt its Accounts Payable process, digitising the processing of over 24,000 invoices each year. The distributed,...

Bailiffs and charities join forces to fight post-pandemic ‘tidal wave’ of debt

Bold plans to strengthen protections for households facing a post-pandemic tidal wave of debt have been brokered by a leading think-tank. In a ground-breaking...

Credit Services Association urges policy-makers to back tailored forbearance

A leading trade association is urging policy-makers to take extra care before prescribing detailed forbearance schemes that could make a customer’s debt...

Company insolvencies surge as businesses urged to take action early

Insolvency figures recently released for June 2021 by the Government’s Insolvency Service show a 63% increase in corporate insolvencies compared to the same...

UK crying out for financial help even as lockdown restrictions lift

Creditspring, the subscription loan provider, reveals that it is signing up over 2,000 new members per month for its Stability Hub service, and has seen an 82%...

Phillips & Cohen Associates, Ltd. celebrates the launch of their proprietary data management platform

After years of behind-the-scenes development and over $1M invested, Phillips & Cohen Associates, Ltd., the global leader in deceased account care...

Major EU Order-to-Cash player reports strong Q2 growth

In Q2 2021, Sidetrade saw a jump in bookings representing an additional €1.2m in annual recurring revenue (ARR) vs €0.94m in Q1 2021. On top of this, it...

StepChange responds to FCA Action on Debt Packager Firms

The Financial Conduct Authority (FCA) has today announced it has taken action against 5 ‘debt packager firms’ – otherwise known as IVA (Individual...

Council tax ‘crisis’ as 7 million worried about affording bills

Over 7 million people in Britain (14%) are worried that they will not be able to afford their council tax bills over the next year, according to new research...

Jonathan Branchett joins Just

Jonathan joins the Just team as Head of Enforcement Partnerships and Performance and will manage the existing specialist team and oversee the day-to-day...

Poland’s Ultimo SA Uses FICO AI-Powered Optimization to Advance Ethical Debt Resolution

Ultimo SA, one of the largest debt management companies in Poland and a part of B2 Holdings, will use FICO collections treatment optimization to take the ideal...

June 2021 corporate and personal insolvency statistics, R3 response

Corporate insolvencies increased by 19% to 1,207 in June 2021 compared to May’s figure of 1,014, and rose 62.9% compared to June 2020’s figure of 741....

Golden era of debt repayment set to be eclipsed by summer spending spree

In April, outstanding balances on credit card accounts had fallen 12% in a year to £53.3 billion, but this is down from 19% a month earlier. There were 33.9...

ABA Report: Consumer Delinquencies Fell in First Quarter

WASHINGTON — Consumer credit delinquencies fell in the first quarter of 2021 as the economy rebounded strongly, according to results from the American...

Just adds Josh Yorke MCICM to Operations team

Just, the enforcement market integrator, has added Josh Yorke MCICM to their operations division. Josh joins the team as Head of Supplier Management bringing...

EQ deals see standby contracts reach 100 lending facilities

EQ Credit Services (EQCS), the UK’s leading consumer credit technology and outsourced services provider and part of EQ (Equiniti Group plc), has recently...

Hoist Finance and FICO Win Award for Digital Collections Programme in Germany and UK

Hoist Finance, the consumer debt purchaser working with banks and financial institutions across Europe, has accelerated its digital transformation using the...

Paysafe launches safeguarding model for the travel industry globally

Paysafe (NYSE: PSFE), a leading specialised payments platform, today announces the global launch of its safeguarding solution for the travel industry. The new...

Phillips & Cohen achieves vulnerable customer accreditation

Phillips & Cohen Associates, Ltd. (PCA), the leading specialist recoveries management business servicing creditors in the US, Canada, UK, Ireland,...

FreshBooks reveals the most common invoicing mistakes the self-employed have made since the start of the COVID-19 pandemic

The COVID-19 pandemic has left many self-employed individuals struggling to keep on top of all areas of their business, from new health and safety procedures...

PSR appoints former BBC chief economist, Natalie Timan, to lead new Strategy Analysis and Monitoring division

The Payment Systems Regulator (PSR), the UK’s specialist regulator for payments, has appointed Natalie Timan to the newly created role of Head of Strategy...

Sigma Connected announces South African rugby partnership

Business and contact centre outsourcing specialist Sigma Connected has announced its is to be the main title sponsor for Johannesburg-based rugby union side...

Comment: Prompt payment code “is a good first step” but should go further to support SMEs

Following the news that reforms to the Prompt Payment Code covering small businesses come into force today – requiring payment times to be cut from 60...

Yvonne MacDermid joins StepChange board of trustees

StepChange Debt Charity is pleased to announce the appointment of Yvonne MacDermid as a Trustee, joining the Board on 1 July. Yvonne has been involved in...

HighRadius Launches Highako Academy, The World’s First Microlearning and Community Platform for Order to Cash and Treasury Teams

HighRadius, the Artificial Intelligence-powered Order to Cash, and Treasury Management software leader, launched Highako Academy, to help credit &...

PayPoint reinforces NRLA call for greater support for financially vulnerable

After debt charity StepChange said £370m of rent arrears have been built up through the pandemic, PayPoint is backing the National Residential Landlords...

Sopra Banking Software is ranked 1 for lending corporate solutions

Once again this year, Sopra Banking Software (SBS), a trusted partner for banks and financial institutions, tops IBS’ 2021 Sales League Table holding the...

CSA Confirms UK Credit and Collections Conference (UKCCC) for September 2021

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, will once again host its annual UK Credit and Collections...

Apex Litigation Funding achieve a place in the latest Chambers Guide

Apex Litigation Funding has been ranked in the Chambers Guide 2021, despite the firm only completing its first full year in recent months. It has achieved a...

SFP completes sale of BH Precision and secures jobs

Nationwide insolvency practitioner SFP has successfully completed the sale of West-Sussex-based high precision machining, fabrication, welding, and engineering...

Landlords still have legal options despite eviction ban extension – says Cavendish Legal Group

Property litigation specialist Cavendish Legal Group has criticised the Government for causing further uncertainty among commercial property landlords, by...

Credit Style show support to local Sheffield foodbank

Employees at Credit Style, one of the UK’s leading players in debt recovery, based in Sheffield, have pledged support to S6 foodbank this month as part of an...

Qualco Manual safeguards transfer of customer data

Qualco UK has published its updated file transfer process manual, which is available to request via post or online. Qualco has managed more than nine million...

Deutsche Bank Partners with Oracle to Accelerate Technology Modernisation

Oracle and Deutsche Bank, one of the world’s largest financial services organisations, today announced a multi-year collaboration to modernise its database...

StepChange responds to Government’s Council Tax collection figures

New figures released today by the Ministry of Housing, Communities and Local Government reveal that, as of 31 March 2021, there was £4.4 billion of historic...

‘Reform needed’ as council tax arrears mount

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, responded to new figures from the Ministry of Housing, Communities and...

Cavendish Legal Group enhances property litigation team to deal with surge in property disputes

Cavendish Legal Group has moved to bolster its property litigation resource, as the true scale of the economic impact of coronavirus on jobs and housing starts...

The richer you are, the more likely you are to fall ‘into the red’

Higher rate and additional rate taxpayers are more likely to be in the red for at least half the month (14% compared to 9% among basic rate taxpayers)....

Swedish fintech startup Zimpler has its best year ever and assigns new CEO

What we are building now is a global infrastructure on top of the banking infrastructure that exists today. Bank payments are a better solution than card...

Comment: Extending ban on commercial eviction has caught SMEs between a rock and a hard place

Following yesterday’s announcement that the ban on commercial evictions has been extended by nine months, Scott Donnelly, Director of Board, CapitalBox,...

Bristow & Sutor pledge donations to Portsmouth charities

As part of their ongoing support of their client Portsmouth City Council, enforcement firm Bristow & Sutor has made recent charitable donations to several...

Extension of winding up petition restrictions, R3 response

Christina Fitzgerald, Vice-President of insolvency and restructuring trade body R3, responds to the Government’s decision to extend pandemic business support...

Kroll appointed Liquidator to G-Rock Limited, trading as Golden Sand Bank

Andrew Stoneman of Kroll (a trading name of Duff & Phelps) was appointed Liquidator of G-Rock Limited, whose trading name was Golden Sand Bank on 16 June...

JUST, the enforcement market integrator drives change to how VAT is charged on High Court Enforcement fees

Today the High Court Enforcement Officers Association released new guidance on VAT. The trade association have accepted in part that VAT should be applied...

50% of all Asia B2B invoices are overdue

Half of all B2B credit sales in Asia are overdue, according to the latest Payment Practices Barometer from trade credit insurer Atradius. Many Asian businesses...

Company insolvencies rise as businesses urged to take action early

Insolvency figures released today* for May 2021 by the Government’s Insolvency Service show a slight increase in corporate insolvencies compared to the...

Pandemic forces UK firms to crack down on late payment

Today, Intrum launches the sixth UK edition of the European Payment Report 2021*. With nearly half of the surveyed companies saying they are lucky to have...

Ophelos raises $2.3 million from Connect Ventures and Fly Ventures to reimagine the debt collection industry

Ophelos, a startup reimagining the debt collection industry to improve financial health for consumers and businesses, today announces its $2.3 million pre-seed...

May 2021 insolvency statistics, R3 response

Corporate insolvencies increased by 8.8% to 1,011 in May 2021 compared to April’s figure of 929, and increased by 6.9% compared to May 2020’s figure of...

Payconiq payment method now available on Limonetik platform

Widely used in the Benelux countries, the Payconiq payment method is now supported on the Limonetik platform. The Payconiq payment QR code has a promising...

New Appointments Boost Capacity at Apex Litigation Finance

Apex Litigation Finance are delighted to announce the appointment of two new Advisors to its team. Both bring with them an impressive track record in employing...

Covid debt regret: nearly a quarter of employees made a bad debt decision during the pandemic

Nearly a quarter (24%) of employees admit they made a bad decision about debt during the pandemic, according to a new study from Aviva that has examined...

Registry Trust appoints new Operations Director

Registry Trust Ltd, which maintains the Register of Judgments, Orders and Fines for the UK & Ireland, has appointed Chris Dick as its new Operations...

PSR publishes new strategy designed to unlock the potential of UK payments

The Payment Systems Regulator (PSR), the specialist economic regulator of UK payment systems, has published a proposed new five-year strategy. The strategy...

Financial Wellness Group calls for the public Individual Insolvency Register to be replaced by a private register to help reduce the stigma of debt

Financial Wellness Group is calling for the public Individual Insolvency Register, and the publishing of personal details in the Gazette, to be abolished –...

Webio’s conversational AI to transform collections and payments industry with latest round of investment from Finch Capital

Dublin company Webio, a leader in Conversational AI in the credit, collections, and payments industry, has announced that it has closed a Pre-Series A funding...

BPO Sigma announces new ‘connected’ brand as part of next phase of growth

Award-winning business outsourcing specialist the Sigma Financial Group has announced a rebrand of the entire Group after a period of significant growth. The...

Credit Style announce intern partnership with Sheffield Hallam University

Credit Style, one of the UK’s leading players in debt recovery, has launched a new internship programme in collaboration with Sheffield Hallam University,...

EQ Credit Services signs 7-year contract with lender 247 Money on API-led loan platform

EQ Credit Services, the UK’s leading consumer credit technology and outsourced services provider, is announcing a new seven year contract to provide a...

Qualco UK boosts its collection of British Assessment Bureau certifications

Qualco UK has added ISO 9001 to its catalogue of British Assessment Bureau (“BAB”) certifications. ISO 9001 is the international standard for a quality...

StepChange reports nearly 1 in 10 clients in Scotland in debt due to Covid

More than 31,500 people in Scotland sought help from StepChange Debt Charity, and over 11,000 went through a full debt advice process during the year of the...

Accounts payable software awarded “five stars” for finance efficiency

Boutique accommodation and dining business, The Inn Collection Group, has redefined its Invoice Processing and Accounts Payable process, removing the need for...

Achieving fully data-driven processes still a long-term ambition for a quarter of organisations

26% of organisations will not be fully data-driven for another four to five years, according to findings from the latest FinTech Barometer survey of finance...

Rogue recovery specialists wound-up in court

Global Investigations and Recoveries Limited was wound up in the public interest in the High Court on 17 May 2021 before DDJ Watkin. The Official Receiver has...

Shoosmiths and Chartsbridge launch ‘Equivo’ – creating an end-to-end recoveries solution

Leading UK law firm Shoosmiths LLP and national collections, recoveries and enforcement business, Chartsbridge, have today launched ‘Equivo’, a new...

Government confirms residential evictions and enforcement at residential properties in England to resume from 31 May

The UK Government has confirmed that it does not plan to extend the emergency legislation banning enforcement agents from carrying out evictions in England...

StepChange urges Government to pledge further support for renters as eviction ban ends

From next Tuesday evictions for rent arrears can resume in England, yet there is no plan to help tenants and landlords resolve the £360 million of...

The Calm Before The Storm: Landwood Predicts A Surge In Liquidations

North West property specialists Landwood Group are calling for businesses to be prepared for the end of government support schemes – as it predicts a...

Qualco UK appoints new Lead Public Sector Manager

Paul Ellicott has been appointed Lead Public Sector Manager at Qualco UK. Qualco is a leading provider of panel and asset management software and analytics,...

Company insolvencies remain at record lows but for how long?

Company insolvency statistics continue to defy gravity but an increase in IVAs shows that personal finances are beginning to take a hit as the impact of the...

Flexys expands board with appointment of Chief Operating Officer

Flexys is pleased to announce the appointment of Dr David Scholefield to the role of Chief Operating Officer. David moves from his current role as Chief...

Paylink Solutions appoints director to develop new client relationships

Fintech firm, Paylink Solutions, has hired Andrew Alder as Director of Developments and Partnerships as they increase their client base across the collections,...

Sandton teams up with Credit Style to launch IP unlock

Private equity and special situations institutional investor Sandton Capital Partners (“Sandton”) has announced an enhanced partnership with credit...

New study finds men hold 17% more debt than women

Aryza, the market leading personal insolvency, lending and debt solutions software provider, today announced the launch of a new report, providing an overview...

Alvaria Inherits The Forum Award Wins for Aspect Software and Noble Systems

Today, Alvaria, a global leader in customer experience and workforce engagement technology solutions, is delighted to inherit recognition in two categories in...

HCEOA welcomes new Chair and Board members

The High Court Enforcement Officers Association (HCEOA), representing High Court Enforcement Officers (HCEOs) across England and Wales, has welcomed new...

Comment: Housing market still “defying all expectations”

Following the latest housing transactions data from the government which found April recorded the highest transactions in any April since 2007, John Phillips,...

Alan J Smith elected new chair of HCEOA

High Court Enforcement Group is pleased to announce that Alan J Smith, Director of Corporate Governance, has been appointed the new Chair of the High Court...

Stonebridge announces appointment of new Operations Director

Stonebridge, the mortgage and insurance network, has today announced the appointment of a new Operations Director. Gavin Earnshaw joins the business on the 1st...

Phoebus Software Limited (PSL) partners with Six Degrees to offer public cloud capabilities

Phoebus Software Limited (PSL) has selected Six Degrees as the latest provider within the PSL Partnership Programme. Six Degrees is a Microsoft Azure Expert...

A new debtor tracing service has been launched

A new company has been set up and is designed to ensure that creditors have an easy and effective way to track debtors for either debt recovery or litigation...

A testing time for supplier relationships

New research has shown that UK SMEs are struggling to process their invoices in a timely manner, which has consequences for the entire supply chain. Almost a...

North of England accounts for half of pandemic property repossessions

Research from homebuying platform, YesHomebuyers, has revealed the North of England has seen by far the most property repossessions since the start of the...

SAS AI-powered chatbot boosts fraud victim support

Facing increased demand for real-time and personalised digital experiences, organisations are turning to virtual assistants and chatbots to engage with...

April 2021 monthly insolvency statistics – R3 response

Corporate insolvencies fell by 7.2% to 925 in April 2021 compared to March’s figure of 997, and fell by 22.9% compared to April 2020’s figure (1,199)....

What does the future hold for the communication service providers keeping the world connected during COVID-19?

The extraordinary value of digital communications has never been more apparent than during the past year. As COVID-19 swept the planet, businesses and...

Covid lockdown roadmap: How businesses should prepare for ongoing restrictions of rules that are changing from today

In light of the news that England enters step three today, pubs and restaurants will be able to open indoors, and groups of six people or two households will...

New CEO at insolvency and restructuring trade body R3

Caroline Sumner has been appointed CEO of R3, the insolvency and restructuring trade body, and will take on the role from June 1. As CEO, Sumner will oversee...

Telrock supports its rapid growth with the appointment of a dedicated Chief Information Security Officer to its senior management team

Telrock is proud to announce and welcome Ray Jackson as the company’s newly appointed Chief Information Security Officer (CISO). Ray has more than 20 years...

Lowell first quarter results 2021

Lowell, a European leader in credit management services, today announces its results for the 3 months ended 31 March 2021. Commenting on today’s announcement...

Insolvency and restructuring profession rescued 297k jobs in 2019, R3 report shows

The insolvency and restructuring profession rescued 297,000 jobs and returned £1.82bn to creditors in insolvency cases in 2019 – the equivalent of around...

Intrum UK retains Gold Investors in People accreditation

Investors in People has again awarded credit management group Intrum UK gold accreditation, demonstrating the firm’s commitment to high performance through...

Founder and former CEO of Telrock joins Arum

Arum is excited to announce that Russell Robinson has joined as a Principal Consultant and Digital Specialist. Russell has been entirely focused on improving...

Interest in debt recovery careers on the rise

Credit Style, one of the UK’s leading players in debt recovery, has maintained an unbroken record of growth over the past five years with an overall increase...

Comment from Financial Wellness Group on the changes to the DRO rules

Commenting on the DRO changes announced today, Deborah Ware, Chief Operating Officer, Financial Wellness Group, said: “The changes to the Debt Relief Order...

StepChange welcomes DRO changes but emphasises importance of further change

StepChange Debt Charity welcomes today’s confirmation by the Insolvency Service of changes to the asset limits for eligibility for Debt Relief Orders. At the...

Sigma appoints tender specialist as part of next growth phase

A West Midlands outsourcing specialist has announced the appointment of a new bids and tendering lead who will support the firm’s growth plans both in the UK...

PayPlan appoints new Chief Operating Officer

PayPlan has appointed experienced strategic leader, Tasneem Bhamji, as Chief Operating Officer to transform its operation and lead its multi-channel debt...

Thornbury Collections Joins Forums International as a Corporate Partner

Forums International would like to take this opportunity to welcome Thornbury Collections as a Corporate Partner for our Credit Management Forum (CMF). Laurie...

EQ Credit Services report reveals the “new nervous”

EQ Credit Services, part of EQ (Equiniti) has released its latest UK research report into the unsecured lending sector. This reveals some startling consumer...

The next big thing: 94% of finance professionals are looking to implement Intelligent Automation… despite 50% not fully understanding what it means

Intelligent Automation (IA) is set to become the latest technology buzzword in the financial sector, with 94% of finance professionals stating they are looking...

Bristow & Sutor introduce mandatory lateral flow tests for EAs

Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, has begun implementing twice-weekly lateral flow tests amongst all of the...

Another partner for Begbies Traynor’s Sheffield office

Begbies Traynor has promoted Joanne Hammond to partner. Based in the firm’s Sheffield office, she works across the Yorkshire region. Jo has spent her entire...

HighRadius to Host 800+ Attendees at 2021 Shared Services Tech Virtual Event

HighRadius, the Artificial Intelligence-powered Order to Cash and Treasury Management software leader will be hosting Shared Services Tech 2021, the definitive...

New breathing space scheme to help people in debt launching 4 May – statement and guide from R3

“The introduction of the breathing space scheme comes not a moment too soon. The pandemic has dealt a body blow to many people’s incomes and savings,...

Q1 2021 insolvency statistics for England & Wales, R3 response

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, responds to the Q1 2021 England & Wales corporate...

Atradius Collections becomes sole collections agency accredited by CICMQ

Atradius Collections has become the sole collections agency awarded accreditation from the Chartered Institute of Credit Management (CICM). The CICMQ is the...

Pent up demand skewing personal insolvency market – comments

Commenting on the outlook for the UK insolvency market following the publication of the Insolvency Service’s Q1 2021 statistics today, David Heathcote,...

HCEOA welcomes new government Breathing Space initiative

The High Court Enforcement Officers Association (HCEOA) has welcomed the Government’s new Breathing Space initiative, which comes into effect on 4 May. Under...

Double success for Sensée at the 2021 Forum Awards

Work-from-home specialist Sensée has won an Innovation and Transformation Award for ‘Engaged Homeworking’ at the 2021 Forum Awards. The company also...

CSA revises ‘Collector Accreditation Initiative’ with new content, reporting and experience

The Credit Services Association (CSA), the UK trade body for the collections and debt purchase sector, is set to launch a significantly revised and updated...

Litigation finance specialists partner to provide funding and ATE cover

Apex Litigation Finance Limited today announces a partnership with Maxima Litigation Finance Limited to provide litigation funding to a scheme generating...

Q1 2021 Statistics Northern Ireland

The number of debt judgments registered against Northern Ireland consumers in the first quarter of 2021 (Q1 2021) fell from 1,476 to 972, a fall of just over...

Q1 2021 corporate statistics

County Court Judgments (CCJs) against businesses in England and Wales fell by 55 percent from 33,518 in Q1 2020 to 15,210 in Q1 2021, according to figures...

Bristow & Sutor steps up during debt awareness week

Staff at Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, recorded over 3.7 million steps during Debt Awareness Week, in a...

Debt recovery firm highlights importance of accreditation

Credit Style, one of the UK’s leading players in debt recovery, has recently certified Senior Managers in compliance with SMCR regulatory requirements. The...

HCEOA recommends all members introduce regular lateral flow covid tests for enforcement agents

The High Court Enforcement Officers Association (HCEOA) has recommended that its members introduce regular rapid lateral flow testing for their enforcement...

Recovco Mortgage Management Names Trey Beal COO

Recovco Mortgage Management, LLC — a leading provider of residential and consumer due diligence, quality control, transaction management, and loan...

HighRadius Reports Continued Momentum in Accounts Receivables and Treasury Management Software

HighRadius, the Artificial Intelligence-powered Order-to-Cash, and Treasury Management software leader, today announced business performance and growth over...

Paysafe achieves CarbonNeutral certification for 2021 and 2022

Paysafe today announces its carbon neutral company status for 2021 and 2022. The milestone forms part of the company’s ongoing commitment to offsetting its...

The divide is only going to get wider – Comment on the property transactions from HMRC

Following the figures from HMRC this morning, Richard Pike, Phoebus Software sales and marketing director, says “Looking at the March figures from HMRC this...

Report finds key retail markets for continued e-commerce success

PayU, the fintech and e-payments business of Prosus, today launches a report titled “The Next Frontier: the most promising markets for emerging e-commerce...

We are facing a two-year recovery, according to corporate Britain

According to a survey conducted by Kroll, the world’s premier provider of services and digital products related to governance, risk and transparency,...

EQ Credit Services partners with Development Bank of Wales to support digital transformation

EQ Credit Services, part of EQ (Equiniti Group plc), will provide its market-leading technology to the Development Bank of Wales to support Welsh businesses...

ABA Report: Consumer Delinquencies Rose in Fourth Quarter of 2020

WASHINGTON — After two consecutive quarters of declines, consumer credit delinquencies rose in the fourth quarter of 2020 as the toll of the pandemic-induced...

Insolvency statistics defy gravity again, but for how long?

Company insolvency statistics continue to defy gravity but IVA increase shows that personal finances are beginning to take a hit Insolvency figures released...

Monthly corporate and individual insolvency statistics (March 2021) – R3 response

Corporate insolvencies in England and Wales increased by 44.8% to 992 in March 2021 compared to February’s figure of 685, and were 19.7% lower than March...

PSL achieves £70billion of assets under management on the Phoebus servicing solution

Following the sustained growth of Phoebus Software Limited (PSL), the balances of loans and savings serviced on the Phoebus servicing platform have now...

Businesses advised to be cautious amidst forecast surge in insolvencies

Businesses must take measures to protect themselves from the impact of unpaid bills as global insolvency rates are forecast to surge, reports leading trade...

Coronavirus insolvency rules extension gives businesses “breathing space”

The extension of temporary measures to protect businesses and their directors during the coronavirus pandemic has been welcomed by corporate lawyer Sam Pedley....

Gloomy economic news dampens hopes for retail and manufacturing’s return, says ParcelHero

The Government’s latest Office for National Statistics (ONS) economic results make gloomy reading for businesses as England prepares for the reopening of the...

The CICM partners with HCE Group for best-practice enforcement

The Chartered Institute of Credit Management (CICM), the world’s largest professional credit management organisation, has partnered with High Court...

68% of SMEs in the UK negatively impacted by COVID Cash Flow crisis

A survey launched by CapitalBox, one of Europe’s largest online-only lending platform, unveils the devastating effects of the pandemic on small and medium...

CSA appoints education and apprenticeships specialist

The Credit Services Association (CSA), the trade association for the debt collection industry, has appointed Jane Peacock to act as an Independent...

Sidetrade acquires major Order-to-Cash player in North America, Amalto

Sidetrade (Euronext Growth: ALBFR.PA), – publisher of an AI powered platform, dedicated to the management of the Order-to-Cash (O2C) cycle – has...

Aryza announce new case management solution

Aryza, expert developer of flexible software solutions for the financial services industry, has today launched Aryza Messenger – a complete case...

TDS teams up with NRLA to extend TDS Resolution service

TDS Resolution [an association between the Dispute Service and the National Residential Landlords Association – NRLA] is extending the remit of its...

Kroll bolsters UK restructuring team with four senior promotions

Kroll today announced that it has promoted four existing senior directors within the UK restructuring team to the role of Managing Director, further...

HighRadius Raises $300M Series C at $3.1 Billion Valuation to Accelerate Growth in Order-to-Cash and Treasury Markets

HighRadius, the Artificial Intelligence-powered Order-to-Cash, and Treasury Management software leader, has raised $300 million in a Series C round at a...

Zinc Group announce development of new Decision Science function

The Zinc Group are pleased to announce that Kjartan Hearn has joined the business from Revolut to lead the creation of a new team, ‘Decision Science’....

StepChange responds to MHCLG Committee’s calls for support for private renters

The Housing, Communities and Local Government Committee has today published a report urging Government to create a coherent exit plan to help private renters...

Mobile technology: the gateway to improving credit collections and customer engagement

A new survey from digital payments expert, PayPoint, confirms that today’s consumers are ready and waiting for immediate, transparent and flexible payment...

Eckoh wins $11.6m of new contracts in US secure payments

Eckoh plc (AIM:ECK), the global provider of secure payment products and customer contact solutions, today announces an update on progress for new contracts in...

AnaCap completes five real estate deals across Europe

AnaCap Financial Partners (“AnaCap”), a leading specialist mid-market private equity investor, today announces the successful closure of five direct real...

Three out of four consumers call for payment holiday extension as deadline looms

A new survey from digital payments expert, PayPoint, sees 75% of respondents calling for the Government’s payment holiday deadline to be extended to match or...

Debt collection body urges Minister for Financial Inclusion to combat problem debt

The Government and the Money Advice and Pension Service (MaPS) are being urged to promote early engagement between customers and creditors as the most...

COVID-19 insolvency measures extension, R3 response

Insolvency and restructuring trade body R3 is urging directors of COVID-hit businesses to make the most of the time granted by the Government’s extension of...

Noble Systems Prescribes a More Engaged Patient Experience for Healthcare Organisations

Noble Systems, a global leader in omnichannel contact center technology solutions, is helping healthcare organisations meet changing patient demands for more...

Payment  Systems  Regulator  publishes Annual Plan and Budget for 2021/22 

The Payment Systems Regulator (PSR) has published its key aims, activities and expected costs for the year 2021/22. The PSR regulates 40 billion payments worth...

Four bad communication habits that you might have slipped into during the pandemic

The pandemic has seen us alter many aspects of our lives – the way that we communicate being one of them. It’s fair to say we’ve probably all sat through...

Phillips & Cohen Associates hires Amy Perkins as chief of staff

Phillips & Cohen Associates, Ltd., the leading deceased account care and debt settlement portfolio management business servicing creditors in the US,...

New legislation on pre-pack administrations, R3 response

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, responds to the passing of new legislation on pre-pack...

Care by Volvo Approves Applications in Seconds Using Cloud-Hosted FICO Platform

Volvo Cars has used the cloud-hosted FICO® Platform to digitize and accelerate the customer onboarding process for its new vehicle subscription service, Care...

Lantern achieves Double Gold

At Lantern we live and breathe our strapline of ‘Debt with a Human Touch’. We’re passionate about creating an environment for our colleagues which...

Covid climate leads to ‘uphill battle’ to secure the monies owed

The impact of the coronavirus outbreak on how we conduct business has been far reaching with many unforeseen consequences as a result. Jonathan Frankel,...

Lowell reports full year 2020 results

Lowell, a European leader in credit management services, today announces its full-year results for the 12 months ended 31 December 2020. Commenting on...

PayPoint calls for a new credit collections ‘norm’ as financial support schemes draw to a close

Payment holidays have provided a lifeline for many in the pandemic, but as the planned March end-date fast approaches, consumers and organisations must both...

Barratt Smith Brown strengthens position

Barratt Smith Brown, a market-leading provider of outsourced receivables management services, Leicester based Barratt Smith Brown, has already established a...

Noble IVR Virtual Assistant with Automated Callback Services Named a 2021 CUSTOMER Product of the Year

Noble Systems, a global leader in omnichannel contact center technology solutions, is the recipient of TMC’s “2021 CUSTOMER Product of the Year Award”...

Despite almost a 50% drop in insolvencies, businesses facing challenging times ahead as Government support starts to wane

Insolvency figures released yesterday by the Government’s Insolvency Service show an almost 50% drop in insolvencies compared to February 2020. The number of...

Enhance your customer lifecycle operations with the right outsourcing partner

With the UK’s utility companies expanding and embedding a customer centric approach to its operations, and with the need to expertly manage stakeholder...

HCEOA supports updated eviction legislation

The High Court Enforcement Officers Association (HCEOA) has confirmed its support of the Housing Secretary’s recent announcement extending the ban on bailiff...

Extension of furlough scheme puts scale of lenders’ collection challenges under the spotlight

Two weeks on from the Budget, UK lenders are likely to still be coming to terms with the potential new levels of bad debt risk they might face as a consequence...

Money Advice Trust welcomes appointment of new Small Business Commissioner

The appointment of Liz Barclay to the office of the Small Business Commissioner has been welcomed today by the Money Advice Trust, the charity which runs...

February 2021 corporate and individual insolvency statistics – R3 response

Corporate insolvencies fell by 9% to 686 in February 2021 compared to January’s figure of 754, and were 49% lower than February 2020’s figure of 1,348....

Remote court hearings present unique challenges, says Clarke Willmott

The explosion in “remote” court hearings since the onset of the Covid-19 pandemic has led to some “innocent mishaps” and...

PCI Pal supports Royal Exchange Theatre with its payment security compliance

Manchester’s Royal Exchange Theatre has selected PCI Pal to securely manage telephone-based payments and refunds via its cloud-based Agent Assist solution...

StepChange responds to continued rental eviction suspension

The Ministry of Housing, Communities and Local Government (MHCLG) has today confirmed that it is suspending bailiff-led rental evictions until 31 May. The...

Major upgrade for ADP platform

Lenders can now incorporate their own legacy scorecard systems in auto decisioning technology thanks to an upgrade of LendingMetrics’ ADP. The latest version...

New jobs boost for young people as Midlands firm Sigma joins Kickstart

A West Midlands outsourcing business has announced it is creating 15 job placements for young people whose career prospects have been scarred by the Covid-19...

HighRadius Partners with Sage To Provide End-to-End Accounts Receivable Automation

HighRadius, a fintech enterprise Software-as-a-Service (SaaS) company specializing in automating the order-to-cash and treasury management processes, today...

Xerox Signs First OEM Partner of Global Payment Solutions Business

Xerox Holdings Corporation signed Lexmark as the first original equipment manufacturer client for Xerox Financial Services (XFS), a new global payments...

Paysafe accelerates delivery of cloud strategy using Microsoft Azure

Leading specialised payments platform, Paysafe, announces today a new multi-year, global deal which will see Microsoft support Paysafe’s strategic move to...

Absa Bank Helps Distressed Africans Keep Their Homes During Pandemic Using FICO Collections Technology

Absa Bank, one of Africa’s largest financial groups, has transformed its collections operations working with global analytics software firm FICO. After three...

Institute of Export & International Trade comment on Budget 2021 and ‘Build Back Better – our plan for growth’

The Institute for Export & International Trade, the professional membership body representing and supporting the interests of importers and exporters, has...

Cedar Rose Launches ‘Cedar Rose Comply’

Cedar Rose has announced the launch of ‘Cedar Rose Comply’ offering automated compliance checks on companies and individuals across three key dimensions...

StepChange responds to Budget: more will still be needed to help those hit hardest

Today’s Budget announcement extends much-needed support for people who have been financially affected by the pandemic. In particular, the extension of the...

Consumers Repaying More Debt As Financial Divide Grows

Commenting on the latest Bank of England Money and Credit announcement, Will North, director of core credit for TransUnion in the UK, said: “In its latest...

Bristow & Sutor make PPE donations around the UK

One of the UK’s leading specialists in debt recovery, Bristow & Sutor, has continued to donate boxes of PPE to regional communities throughout the...

Bristow & Sutor share insight with Coventry debt advice providers

As part of its ongoing support to Coventry City Council, Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, recently...

Debt recovery professional completes 5,000 hours as NHS volunteer

Stefan Jordan from Nottingham is a Business Development Manager at Credit Style, one of the UK’s leading players in debt recovery. He has recently surpassed...

CSA ratifies appointment of two non-executive directors at AGM

The Credit Services Association, the trade association for the debt collection industry, has confirmed the appointment of two new non-executive directors to...

35% increase in households pushed to the edge on debt

The number of households experiencing problem debt could rise to 1.5 million by the middle of the year, the highest level since the period following the global...

Money Advice Trust responds to Individual Voluntary Arrangements termination rates data

The Money Advice Trust, the charity that runs National Debtline, has responded to the latest figures out today from the Insolvency Service that show a worrying...

StepChange comments on new insolvency data and proposals

Today, the Insolvency Service has published its annual performance data for 2020 about Individual Voluntary Arrangements (IVAs). StepChange has long been...

Simply Business Boosts Consultant Engagement and Coaching with Noble Gamification

Noble Systems, a global leader in omnichannel contact center technology solutions, is delighted that Simply Business, one of the UK’s largest business...

Why the Prompt Payment Code could be Anti-SME

Changes to the Prompt Payment Code were recently announced by the government in an attempt to further protect small firms from poor payment practices. A...

KURVE and PayPoint offer app-based PAYG metering for heat network adopters

KURVE, the UK’s first web-based smart metering solution for heat networks, has joined forces with digital payment expert, PayPoint, to offer customers the...

Duff & Phelps Announces Plans to Unify Company Under Kroll Brand

Duff & Phelps, the world’s premier provider of services and digital products related to governance, risk and transparency, today announced plans to...

R3 responds to draft pre-pack legislation

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, responds to the publication of amended draft...

STA appoint new Business Development Manager

STA International is pleased to announce the appointment of Jonathan De Gilbert as Business Development Manager. Jonathan spent the past 15 years with...

FCA vulnerability guidance welcomed as ‘powerful call to action’ for firms

The Financial Conduct Authority has today announced its finalised guidance for firms on the fair treatment of customers in vulnerable circumstances. The Money...

Businesses facing challenging start to 2021 despite drop in insolvencies

Insolvency figures released on Friday by the Government’s Insolvency Service show a 50% drop in insolvencies compared to January 2020. In January 2021 there...

Tweeq Signs Partnership Deals with Mastercard and Paymentology

Tweeq, a Saudi fintech which aims to provide a feature-rich spending account for individuals and SMEs, has signed exclusive partnership agreements with...

Monthly corporate and individual insolvency statistics (January 2021) – R3 response

Corporate insolvencies decreased by 39.1% to 752 in January 2020 compared to December’s figure of 1,235, and were 50.4% lower than January 2020’s figure of...

Monthly corporate and individual insolvency statistics (January 2021) – response

Corporate insolvencies decreased by 39.1% to 752 in January 2020 compared to December’s figure of 1,235, and were 50.4% lower than January 2020’s figure of...

Over half of tenants say their landlord allows flexible payments

New research reveals that an impressive 75 percent of tenants describe relationships with their landlords as “good” or “very good”, while 89 percent of...

FISCAL Technologies introduces new Shared Service Centre solution providing benefits in cost, control and compliance

FISCAL Technologies, the Procure-to-Pay risk management solution provider, has today announced the launch of its upgraded Shared Service Centre offering, which...

Noble Systems Provides Inbound and IVR Solutions to Help SPT Improve Independence of Disabled and Elderly Passengers

Noble Systems, a global leader in omnichannel contact center technology solutions, is delighted to announce a new customer in Scotland – SPT (Strathclyde...

60 percent of consumers are using universal mobile wallets

As more people become accustomed to the security and convenience of the digital channel, digital transactions including mobile wallet payments are continuing...

Luckbox rolls out Skrill and NETELLER payment services

Luckbox, a pioneering esports betting platform, today announced the roll out of Skrill and NETELLER, part of leading integrated payments platform Paysafe, to...

Yooz announces 1,000+ active users on Sage

Yooz is the most powerful AP Automation solution, offering real-time self-learning processing technologies – Artificial Intelligence and Deep Learning...

New cashless payment provider Evershare partners with Moneyhub to offer 75% cheaper donations

2020 saw most physical events cancelled and accelerated the UK’s advance to becoming a cashless society. ATM cash withdrawals were around 40% lower in...

PayPoint’s digital solutions help businesses offer flexible customer payments

To help businesses meet customer needs and provide greater support for the financially vulnerable, PayPoint is stepping up the benefits for its digital...

Changing Customer Behaviour Impacts Contact Centres and Creates New Demands for the Customer Experience

Noble Systems, a global leader in omnichannel contact center technology solutions, recently conducted a contact centre market survey to explore changes in...

Paysend to Waive Money Transfer Fees in Celebration of Chinese New Year

To celebrate Chinese New Year, global end-to-end payments provider Paysend has announced that the company is waiving international money transfers fees for...

Securing debt amongst most searched in second charges – latest Knowledge Bank Tracker results reveal

New research from criteria search specialist Knowledge Bank shows 2021 looks set to be another year of change in the mortgage market. Knowledge Bank recorded a...

Simpson & Marwick expands thanks to Glasgow merger

FAST-growing legal firm Simpson & Marwick has added a Glasgow-based operator to its stable, as part of its ambitious expansion across Scotland and across...

Partnership to provide new skills and new jobs in Birmingham

A successful training and employment programme is set to give over 200 people in and around Birmingham the opportunity to retrain and secure full-time work....

StepChange welcomes new Insolvency Service guidance on misleading advertising

New Insolvency Service guidance published today on monitoring Insolvency Practitioners, making Insolvency Practitioners responsible for the advertising by the...

PSR consults on ways to reduce risks to the successful renewal of the UK’s interbank payment systems

The Payment Systems Regulator (PSR) has published a consultation setting out ways to reduce risks to the successful renewal of the UK’s interbank payment...

Government urged to bring forward Debt Management Bill

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has urged the government to prioritise reforms to the way it collects...

Intrum cements top customer service rating

Credit management firm Intrum UK has achieved gold rating in an independent customer experience assessment for the seventh consecutive year. Investor in...

Skills Minister and Shadow Minister to headline CSA’s Learning and Development Conference

Two senior politicians are set to headline and inspire an upcoming conference on Learning & Development (L&D) organised by the Credit Services...

Noble Systems Named a “2021 Remote Work Pioneer” for Cloud Contact Centre and Work From Home Solutions

Noble Systems, a global leader in omnichannel contact center technology solutions, has been named a 2021 Remote Work Pioneer by TMCnet. The award recognises...

Woolard review – broader response

Commenting on the Woolard Review, Deborah Ware, chief operating officer at Financial Wellness Group said: “change is needed to ensure that the debt advice...

Accounts Payable Software is ‘Top Banana’ for Finance Efficiency

Creative Communications agency, Top Banana, has re-imagined its Invoice Processing and Accounts Payable process, removing the need for over 300 invoices per...

Duff & Phelps appoints Kris Carpen as Senior Director in its Restructuring Advisory practice

Duff & Phelps today announced that it has appointed Kris Carpen as Senior Director within its Global Restructuring Advisory practice, based in London....

Begbies Traynor strengthens North East operation with appointment of additional partner

Leading professional services firm Begbies Traynor has appointed Andrew Little as partner, working across the North East. With 30 years’ experience as an...

Robertsons Solicitors appoints three new directors

Law firm Robertsons has recently made three Director appointments at its Park Place offices in central Cardiff. Children’s Law expert Rhian Whiting, Site...

Growing fear for private renters with an uncertain financial future

With the UK in the midst of yet another national lockdown, and many months of uncertainty still ahead, fears over financial stability remain high. In a survey...

AI Can Help Banks Understand The Customer’s Pandemic ‘Story’

The pandemic has driven a chaotic scattering of consumer behaviours that is unique in modern history, with fear and uncertainty driving many financial...

Visma | Onguard continues to grow during period of uncertainty

Fintech company Visma | Onguard, the leading specialists in the order-to-cash process, has continued to expand its capabilities in technology, innovation and...

Woolard report sets encouraging agenda to reduce debt problems

StepChange Debt Charity is extremely pleased to see the breadth and scope of issues that the Woolard review report, published today, is encouraging the FCA to...

Financial Wellness Group launches B2B division to focus on the needs of creditors and other partners

Financial Wellness Group has launched Benesse, which will focus on delivering its services via partner organisations, including creditors, housing...

Latest changes to payment policies

It’s about time the government actually required big businesses to speed up payments to small suppliers rather than just relying on voluntary measures. The...

Annual insolvency statistics – response

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, comments on the 2020 corporate and personal insolvency...

Fintech Ignition appoints Russell Scrimshaw

Ignition Advice today announced that Russell Scrimshaw has accepted the roles of Deputy Chairman of the Board of Directors and Non-Executive Director....

Noble Systems Receives “2020 Workforce Optimization Innovation Award” for its Gamified Learning Management System

Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that its innovative Noble® Gamified Learning...

Review of the CRM Code for Authorised Push Payment (APP) scams published by the LSB

The LSB has today published its report of the review into the Contingent Reimbursement Model Code (CRM Code) for APP scams, following an industry wide...

Yooz unveils Yooz Rising AP automation software

Yooz, the cloud-based Purchase-to-Pay (P2P) automation software company, has today unveiled Yooz Rising, its new and improved AP automation solution. With...

The Ministry of Collections

When I think about the next couple of years for the UK banking industry, this nightmare scenario comes to mind. A milkman is going door-to-door collecting...

PayU partners with Twisto to offer deferred payments across Poland

PayU, global online payments provider, has partnered with Twisto, a leading Czech FinTech offering deferred payments on the Polish market, to bring additional...

Aryza Announce New Product Launch

The Aryza Group has today launched Aryza Annual Review, a new digital solution designed to help IVA providers better manage customer repayment plans. By using...

90 local authorities and housing organisations turn to PayPoint for accessible financial support for struggling families

Increasing numbers of local authorities are utilising the instant cash solution from PayPoint to financially help families quickly, as the current lockdown...

Paysend doubles in size since start of pandemic to 3 million customers

UK-based FinTech Paysend today announced its arrival at the 3 million customer milestone, doubling in size since the start of the pandemic in March 2020....

Wylie & Bisset expands business recovery and insolvency department with appointment of mlm solutions senior management team

Scottish chartered accountancy practice Wylie & Bisset has significantly expanded its business recovery and insolvency department with the appointment of...

Contact centres can speed up phone payments while giving agents and customers a frictionless experience

Contact centres can now securely take phone payments faster while giving customers an even better experience, thanks to innovative changes to Eckoh’s...

Q4 and full year 2020 Northern Ireland judgments

The number of debt judgments registered against Northern Ireland consumers in the fourth quarter of 2020 was just 699, a huge fall of nearly 60 percent...

The Dispute Service is proud to be working in partnership with compliance platform, Complylex, to help landlords and letting agents

As of today, the Dispute Service is proud to be working in partnership with Complylex, the online compliance-based platform for estate and letting agents....

England an Wales business CCJs fall 36% in Q4 2020

County Court Judgments (CCJs) against businesses in England and Wales fell 36 percent in Q4 2020, compared to the same quarter in 2019, according to figures...

Company Success Update from Dale Williams, Telrock CEO

Despite all the challenges associated with 2020, Telrock weathered these difficult conditions very well and I am pleased to share the following major...

HighRadius named a leader in IDC MarketScape for accounts receivable automation software second time in a row

HighRadius, a fintech enterprise Software-as-a-Service (SaaS) company specializing in automating the order to cash and treasury management processes, today...

Biden’s Executive Order on Evictions Falls Short – Racial Justice Group Responds

In response to news that President Joe Biden is signed an executive order to extend the current Center for Disease Control’s eviction moratorium (instituted...

Paysend announces Alexander Nicolaus as Chief People Officer

Global FinTech firm Paysend today announced that people & culture influencer Alexander Nicolaus has joined the company as Chief People Officer, and will...

DNA Payments acquires Active Merchant Services

DNA Payments Group (DNA), a fast-growing vertically integrated payments company, has acquired Active Merchant Services (also known as Active Payments), a...

More than half of European SMEs Confident in 2021 Business Recovery

Despite continued uncertainty, 57% of SMEs across seven European markets feel positive about the future and think that economies will recover to pre-Covid...

Aryza announce second major acquisition of 2021

The Aryza Group has today announced the acquisition of HubSolv, a move that will significantly strengthen Aryza’s already dominant position within the...

Why CMOs Should Care About Customer IAM

The surge to move online in 2020, in turn, has driven demand for high-performance, cost-effective customer identity access management solutions. And as we kick...

European NPL sales hit a four-year low – Debtwire European NPLs 2020 Report

Sales of European non-core and non-performing loans (NPLs) hit a four-year low last year with EUR 67.7bn sold, according to the new European NPLs FY20 Report....

Cashless society must keep economy open to all

Cash refusal is accelerating in the UK, according to a report published yesterday by Which? 34% of people asked said they had been unable to pay with cash at...

Debt Collection trade body to host People Development Conference

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is hosting its second Learning & Development...

Solving late payment culture must go further than PPC change alone

With changes to the UK’s Prompt Payment Code (PPC) meaning less time for big businesses to pay smaller firms, Nick Jackson, President at CIMA and Finance...

Money Advice Trust welcomes strengthened Prompt Payment Code

The Money Advice Trust, the charity that runs Business Debtline, has welcomed the Government’s announcement of action to strengthen the Prompt Payment Code....

Comment: Prompt Payment Code strengthened to help small firms

Based on this morning’s news “Prompt Payment Code strengthened to help small firms”, Scott Donnelly, CEO, CapitalBox said: “This is a great...

Phoebus Software and FSHorizons sign strategic partnership agreement

Phoebus Software Limited (PSL) and Financial Services Horizons (FSH) have entered into an exclusive strategic partnership agreement. This is the latest...

Monthly corporate and individual insolvency statistics (December 2020) – R3 response

· Corporate insolvencies increased by 37.8% to 1,228 in December 2020 compared to November’s figure of 891, and were 9.2% higher than December 2019’s...

CCR and HighRadius agree partnership

CCR and HighRadius have announced a major new partnership that will aim to bring knowledge and discussion to the industry. The two have agreed to partner to...

StepChange Comments on FCA’s Proposed Amendments to Mortgages and Consumer Repossession Guidance

Responding to today’s proposals from the Financial Conduct Authority on amendments to its tailored treatment requirements for people experiencing financial...

Visma | Onguard strengthens market position with acquisition of Outstanding24

Visma | Onguard, the fintech company dedicated to the order-to-cash process, today announces the acquisition of Dutch scale-up, Outstanding24, taking over all...

76% of tenants welcome the eviction ban extension according to tenant and landlord survey

Research by lettings and estate agent, Barrows and Forrester, has revealed that the vast majority of tenants welcome the extension to evictions announced at...

Sigma bolsters leadership team with new financial services specialist

A respected outsourcing business has announced the appointment of a new director who will lead the firm’s expansion into the financial services sector in the...

Charity welcomes proposed improvements to Debt Relief Orders

The Money Advice Trust, the charity that runs National Debtline, has welcomed the Government’s proposed changes to the financial eligibility criteria for...

Call for DRO application fees to be reduced or waived

Responding to today’s news that the Insolvency Service is proposing to change the DRO rules by calling for the Insolvency Service application fee to be...

PayPoint urges local councils to offer Cash Out option to ease hardship for School Meal and Winter Hardship voucher benefiters

Following the start of a 3rd national lockdown and the government’s commitment to continue to support COVID-19 related hardship funds, digital payments...

Paysafe’s NETELLER launches new business and consumer features

NETELLER, the digital payments service from Paysafe, a leading integrated payments platform, has launched a raft of new features to enhance the user experience...

The Aryza Group Announces New Acquisition

The Aryza Group have today announced the acquisition of Anchor Computer Systems, a move that will strengthen Aryza’s already dominant position within the...

Amir Ali announced as new President of the Professional Paralegal Register

The former Chairman of the CCUA who has over three decades of experience in both Legal and Enforcement sectors, Amir Ali, has become the inaugural President of...

StepChange welcomes eviction ban extension

StepChange Debt Charity welcomes the extension of the rental evictions ban, which is the only appropriate response in the midst of the current public health...

Bristow & Sutor use digital technology to foster positive conversations

An ongoing digital transformation project at enforcement firm Bristow & Sutor has seen the recent implementation of new technology that will ensure better...

Ascent Acquires Financial Services Firm

Ascent Performance Group, the financial services outsourcing business and part of the Irwin Mitchell Group, has enhanced its market-leading position by...

New Report: Private debt collectors could recover £6bn of outstanding Government loans

A consistent policy for the repayment or recovery of Business Bounce Back Loans (BBLs) and the use of professional debt collection agencies to ensure best...

Conveyancing Association responds to Government announcement on leasehold

In response to the Government’s planned reforms to leasehold announced today, Beth Rudolf, Director of Delivery at the Conveyancing Association, said: “The...

Industry Veteran Joins MBM Commercial’s Dispute Resolution Team

MBM Commercial (“MBM”), an award-winning law firm with offices in London and Edinburgh, has bolstered the firm’s Dispute Resolution practice with the...

Webio ranked 2nd in Deloitte Technology Fast 50 Awards 2020

Webio today announced that it ranked number 2 in the 2020 Deloitte Technology Fast 50, a ranking of the 50 fastest growing technology companies in Ireland. The...

Comment: Taxpayers may lose £26bn on unpaid loans

Based on this morning’s news that Taxpayers may lose £26bn on unpaid loans, Scott Donnelly, CEO, CapitalBox said: “As the spotlight shines on taxpayers to...

Sensée named Small/Medium Outsourced Contact Centre of the Year at the 2020 Contact Centre Network Northern Ireland Awards

Work-from-home specialist Sensée was named Outsourced Contact Centre of the Year in the small/medium sized centre category at the 2020 Contact Centre Network...

Yooz helps accelerate the Digital Transformation of GSC Grays

GSC Grays, a leading independent rural practice and property consultancy in the UK, has announced it has chosen Yooz, the easiest and most powerful cloud...

Insolvency numbers show the levels of debt people are facing is catching up with them

Commenting, Louise Brittain, Restructuring and Insolvency Partner at Azets, the UK’s largest regional accountancy and business advisor to SMEs, said:...

Monthly corporate and individual insolvency statistics (November 2020) – response

Corporate insolvencies increased by 4% to 889 in November 2020 compared to October’s figure of 862, and were 41% lower than November 2019’s figure of...

Avamore Capital streamlines customer journey with Nivo integration

Avamore Capital has integrated Nivo’s ID verification and messaging technology with the aim of further digitise their end-to-end lending process and make it...

Paysend Group releases 2019 Financial Statement and Annual Report

UK-based global FinTech payments group Paysend has today released its Annual Report and financial statements for the year ending 31st December 2019. The report...

PayU extends offering to Wix users to serve e-commerce demand from SMBs in wake of COVID-19

Today, PayU, the e-payments and fintech division of Prosus, announces the expansion of its offering to users of Wix eCommerce, a leading cloud-based web...

Birmingham firm gives Christmas donation to city’s Children’s Hospital Charity

A Birmingham-based outsourcing firm has donated £1,200 to Birmingham Children’s Hospital Charity to help bring more festive cheer to poorly children this...

Civil court fee alignment continues a stealth tax on consumers and an affront to justice

The Civil Court Users Association (CCUA), whose members issue around 85% of Civil Money Claims in the Courts in England & Wales, is appalled at the latest...

Paymentology joins API Exchange to support financial inclusion in Asia

UK cloud native payment processing platform Paymentology has joined APIX, a global open-architecture platform supporting financial innovation and inclusion....

Garfunkelux Holdco 3 S.A. successfully prices an offering of £117.5 million (equivalent) senior secured notes

Lowell (“Lowell” or the “Group”), a European leader in credit receivables management, today announces that Garfunkelux Holdco 3 S.A. has successfully...

Review of Effective Warnings provision of the CRM Code published by the Lending Standards Board (LSB)

The Lending Standards Board (LSB) has published a summary report evaluating firms’ implementation of provision SF1(2) – Effective Warnings of the...

Pre-pandemic personal insolvencies set stage for current financial pain, figures show

Even before the pandemic hit the UK economy, many people were finding it hard to get by, with personal insolvencies highest among women, people living in...

Noble IVR Helps Companies Reduce Hold Times for Improved Customer Service

Noble Systems, a global leader in omnichannel contact center technology solutions, offers relief for companies dealing with high inbound call volumes and...

R3 responds to ban on statutory demands and winding up petitions

Christina Fitzgerald, Vice President of insolvency and restructuring trade body R3, responds to the Government’s decision to extend its ban on the use of...

Hoist Finance launches new services to help people in debt

Hoist Finance has taken an important step towards becoming the leading pan-European debt resolution company for people in financial distress. In line with the...

Robinson Way rebrands to Hoist Finance UK

The name Robinson Way, one of the oldest in the UK Collections industry, is to disappear eight years after the business was acquired by Hoist Finance, a debt...

Successful restructure for central London restaurant Arros QD with unanimous stakeholder approval

RSM has advised on the successful restructuring of In Paella Limited t/a Arros QD, sister company to the Iberica group of restaurants. Arros is a high-quality...

Weathering the storm: How credit management can ease the strain on struggling SMEs

For small and medium-sized enterprises (SMEs), 2020 has arguably been the most financially challenging year in modern peacetime, and that is before the...

UK employees waste over 40 working days a year each on tasks that could be automated by robots

UK employees believe they are wasting more than 40 working days a year each on routine tasks that could be done by technology, such as digital workers,...

Paysend partners with Samsung Pay for contactless payments

UK-based global FinTech company Paysend has announced a brand-new partnership with Samsung Pay. This will allow Samsung users to store their Paysend Mastercard...

Information Redesign: Financial services sector wasting millions in unnecessary call centre volumes

A new research report from Go Inspire Group reveals that the UK financial services sector could be saving over £47 million every year from reduced call...

Debenhams liquidation – comment

Following the announcement that Debenhams stores are set to close, Nick Hill, customer advisory manager at the Money and Pensions Service, said: “This is...

Onguard welcomes Adriaan Kom as Chief Commercial Officer

Onguard, the fintech company dedicated to the order-to-cash process, has today announced it is welcoming Adriaan Kom as its new Chief Commercial Officer....

Money Advice Trust welcomes new Vulnerability Commitment for the energy sector

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has today welcomed the launch of Energy UK’s Vulnerability Commitment....

Virtual communications: How to handle difficult workplace conversations online

Have potentially difficult conversation at work, like discussing a pay rise, explaining deadline delays or going through performance reviews are hard to do...

A quarter of banking customers noted an improvement in customer service over lockdown, research shows

A quarter (27%) of banking customers noted an improvement in their customer experience over lockdown, according to research conducted by SAS, the leader in...

DLRT wins Virgin Money award

DLRT, part of the TALL Group of Companies, have won a Virgin Money supplier award for a rapid response to cheque printing solutions. The market leader, based...

PKF Geoffrey Martin warns that the change in HMRC preferential status from 1 December could result in increased insolvencies and calls upon the Government to defer the change

From 1 December 2020, under the provisions of the Finance Act 2020 the status of most monies owed to HM Revenue & Customs (“HMRC”) in formal...

One in five insurance customers saw an improvement in customer service over lockdown, research shows

One in five insurance customers noted an improvement in their customer experience over lockdown, according to research conducted by SAS, the leader in...

Baroness Tyler of Enfield appointed new Money Advice Trust President and Otto Thoresen as an Ambassador

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has today announced Baroness Tyler of Enfield as its new President....

Lowell third quarter results 2020 – Continued resilience, efficiency, and delivery

Lowell, a European leader in credit management services, today announced its results for the quarter ending 30 September 2020. Financial highlights Resilient...

CSA’s reaction to the Chancellor’s Spending Review

Spending Review statement: Chris Leslie’s (CEO of the CSA) reaction to the Chancellor’s Spending Review. “The OBR’s forecast of an economic...

Paylink Solutions integrates HooYu to digitalise the lending onboarding journey

Leading KYC and customer onboarding specialist, HooYu, today announced a partnership with Paylink Solutions to help accelerate digital transformation in the...

Ebury and TrustBills partner for growth and better services

Ebury, the global transaction platform, has signed a new partnership with TrustBills, a rapidly growing German fintech that helps companies finance their...

Euler Hermes launches new solution to support green recovery

Euler Hermes Transactional Cover Unit (TCU) has launched the Green2Green Single Risk credit insurance solution. This pioneering product will contribute to...

Financial Wellness Group calls for the extension of Help To Save to all debt solution customers

Financial Wellness Group is calling for Help To Save to be extended to enable all those on a debt solution to make use of the scheme, in conjunction with the...

Flexys and Bamboo enter multi-year partnership

Flexys is pleased to welcome award-winning lender, Bamboo, as its latest financial services client as the two companies enter into a multi-year agreement....

Paymentology to help reshape the $5.4 trillion digital payments industry

Global contactless, non-cash, debit card, credit card, mobile and digital transactions are expected to cross more than US$100 trillion in 2019, including US$77...

Transactions hit pre-pandemic levels as market shows further signs of a return to health

Following the latest transaction data from HMRC, the latest data shows that transactions have returned to pre-pandemic levels for the first time. Director of...

Paysend resolves 97% of support queries within 24 hours during pandemic

As the world continues its race towards total digitalisation, embracing customer feedback is essential to ensure positive engagement, and to improve services...

Are we creating a false ceiling? – Comment on the HMRC property transactions for October

Following the property transactions announcement this morning, Richard Pike, sales and marketing director at Phoebus Software, says “We have now reached a...

Lockdown 2.0 will create an £8.49bn monster, repeating the mistakes of 2014

Black Friday 2014 turned from a retailer’s dream to a delivery nightmare as overwhelming demand crashed many UK websites and snapped supply chains....

New International Debt Collections Handbook from Atradius Collections

The 2020 edition of Atradius Collection’s International Debt Collections Handbook is now available. Providing a guide to collecting debt around the world...

Covid heightens risks faced by law firms

The ongoing implications of Covid-19 mean law firms must be more vigilant then ever in how they plan for – and protect against – key risks...

Latest Annual Review from the Dispute Service Reveals Tenancy Deposit Insights from 2020

The Dispute Service, which operates the Tenancy Deposit Scheme (TDS), has released its 2020 Annual Review. This annual report is a popular publication in the...

Debt respite scheme aimed at helping individuals in debt

A new Government scheme which aims to help people experiencing difficulties with debt is due to come into force in May 2021. The Debt Respite Scheme (Breathing...

Neil Jinks’ Role Changes at Court Enforcement Services

Despite only being 4 months into his tenure with Court Enforcement Services, Neil Jinks’ role has changed to reflect the work that he is undertaking for the...

Property repo hotspots revealed as homes sell for as little as 50% of market value

Home Buying platform, Yes Homebuyers, has revealed which areas of the England and Wales currently rank as the property repossession hotspots, as well what...

Just expands finance team with the appointment of Charlotte Smith

Just, the enforcement market integrator, has appointed Charlotte Smith to their finance division. Charlotte joins Just at a time of rapid expansion and takes...

PCI Pal collaborates with Oracle to offer enhanced payment security to its contact centre customers

PCI Pal®, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), has announced a new collaboration with Oracle to offer...

Taxi Companies in Scandinavia Go Contactless and COVID-safe with HIPS Payment Group’s QR Payment Solution

HIPS Payment Group Ltd., a provider of innovative and cost-effective e-commerce and mobile payment solutions, today announced the launch of their QR Payment...

Enforcement agents prove essential for funding local services

When the government implemented plans for a phased lifting of the lockdown restrictions, CIVEA recognized that it was not responsible to simply restart...

AI fintech FinChatBot lands £1.2m investment to expand into the UK

FinChatBot, a creator of conversational AI solutions for the financial services industry, has attracted £1.2 million from Saviu Ventures, a French investment...

Yooz announces further expansion into Europe

Yooz, the international provider of intelligent purchase-to-pay (P2P) software, today announced the launch of its automated, cloud-based accounts payable (AP)...

African Bank Selects CallMiner to Enhance Customer Service Through Advanced Speech Analytics

CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the CallMiner Eureka platform to...

Service Robots wins the Lloyds Business Awards 2020 Artificial Intelligence award after Covid nearly ended the company

After almost being wiped out by the coronavirus pandemic, Service Robots has bounced back in spectacular style, winning the Best Artificial Intelligence award...

Todays UK Insolvency Numbers reveal UK households at higher levels of debt risk

UK Insolvency Numbers reveal UK households at higher levels of debt risk. Commenting, Louise Brittain, Restructuring and Insolvency Partner at Azets, the...

As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic, says Paysend

As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic. Mental Health...

R3 responds to October insolvency statistics

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, responds to today’s publication of October’s...

How to combine crowd-pleasing payment services with rock-solid security

Ever had the experience of buying something and feeling shoe-horned into an uncomfortable or unsettling payment process? You’re not alone. Customers know...

Payment security remains primary concern for online retail

For over half of online businesses (55%) an increased risk of fraudulent payment transactions has been one of the greatest concerns during the COVID-19...

E-commerce: technological partnership between SIA and the German company Inform

SIA, a leading European hi-tech company in the payment services and infrastructures sector, controlled by CDP Equity, launches a new digital service for banks,...

Arrow Global Group: Q3 Results

Strong balance sheet cash collections and return to profitability in Q3; new five-year targets announced aligning to Arrow’s capital light fund management...

AI Fintech startup ilumoni raises $450,000 to transform borrowing behaviours, help people repay debts faster and improve financial wellbeing

ilumoni, the fintech startup helping people to borrow better, save on unnecessary interest and time in paying off debts has raised $450,000 pre-seed investment...

OBIE launches Variable Recurring Payments and Sweeping Consultation – comment

On Monday, OBIE announced the launch of their Variable Recurring Payments and Sweeping Consultation. Dan Scholey, COO at Moneyhub comments: “We fully support...

RSM calls on Government to delay HMRC’s move to preferential creditor to protect ‘fragile’ businesses and help save jobs

Today, RSM has called on the Chancellor to urgently consider a twelve-month delay to the introduction of HMRC’s preferential creditor status. This change,...

Credit Services Association supports Talk Money Week with launch of new video highlighting Five Steps to helping people in debt

The Credit Services Association (CSA), the voice of the debt collection and debt purchase sector, has launched a new video to promote Five Steps that people...

The sharp rise in redundancies will put further pressure on lenders in terms of forbearance – Comment

Following the ONS stats on unemployment this morning, Richard Pike, Phoebus Software sales and marketing director, says “The UK appears to be on an...

While AI has provided significant benefits for financial services organizations, challenges have limited its full potential

While COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX), challenges in...

Click2Check announce partnership with Beyond Encryption

FinTech company, Click2Check, has today announced a new partnership with cyber security firm, Beyond Encryption, to utilise its Mailock secure email solution....

High Court delay giving decision on Virtual Enforcement again

On Friday the High Court sat for a second time in a case led by the enforcement market integrator, Just to establish if debtors should be given the opportunity...

New Personal Insolvency Legislation is open to fraud

“The introduction of The Debt Respite Scheme next year increases the difficulties in tackling fraud, by making it easier for those who have no intention of...

FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New data from global analytics software provider FICO reveals that UK consumers found contact with lenders difficult in the early days of the pandemic. Now, as...

Paymentology joins the PwC Scale Fintech Programme

Payment processor technology leader Paymentology has been accepted by global professional services firm PwC to join their Scale Fintech Programme. The...

Garfunkelux Holdco 3 S.A. closes offering of £1,622,080,000 (equivalent) Senior Secured Notes and secures £600m of contributions from its parent

Garfunkelux Holdco 2 S.A. (the “Company” and, together with its subsidiaries, the “Group”) has today completed the offering (the “Offering”) of...

Payment holidays FCA guidance – comment

Commenting on the latest FCA guidance on consumer credit products and mortgage borrowers, TotallyMoney CEO, Alastair Douglas, said: “TotallyMoney welcomes...

Paypoint gets personal to help businesses collect with care

To further help businesses collect payments due, or overdue, whilst remaining sensitive to customers’ changeable circumstances in the current market,...

Six month payment deferral period for consumer credit poses risk to customers

Commenting on the announcement today of the Financial Conduct Authority’s (FCA) intent to extend the payment deferral period for consumer credit customers to...

Payment deferrals extension welcome but action needed for renters and self-employed

The Money Advice Trust has welcomed the FCA’s proposal to extend the availability of payment deferrals on mortgages and on credit cards, loans and other...

Call for government to level up debt collection practices to address ‘widespread unfairness’

A new report has found ‘widespread unfairness’ in the way in that central and local government collects debts including council tax, benefit and tax credit...

England and Wales business CCJs fall 58%

County Court Judgments (CCJs) against businesses in England and Wales fell 58 percent in Q3 2020, compared to the same quarter in 2019, according to figures...

SFO enters into Deferred Prosecution Agreement with Airline Services Limited: Comment

This morning Airline Services Limited received court approval for a deferred prosecution agreement with the Serious Fraud Office over bribery and corruption...

England and Wales business CCJs fall 58%

County Court Judgments (CCJs) against businesses in England and Wales fell 58 percent in Q3 2020, compared to the same quarter in 2019, according to figures...

Q3 2020 England and Wales insolvency statistics, R3 response

Corporate insolvencies fell to 2,672, down 9% on Q2 2020, and down 39% on Q3 2019. The fall in corporate insolvencies was driven by a decrease in Creditors’...

Comments on today’s published Quarterly Company Insolvency Numbers

“The insolvency numbers released today mask the real position facing UK business. They also indicate a marked increase in the number of contentious, or...

Sintons LLP begin work with Just for Debt Enforcement

Sintons today announced an exciting new working relationship with Just, the enforcement market integrator. Established in 1896, Sintons are not only a leading...

Charity calls for ‘full review of debt options’ in the wake of Covid-19

The Government should commission a full review of the debt options available to people in financial difficulty in England and Wales, according to a new...

Contact centre staff Reach:Out to energy customers hit by Covid storm

An outsourcing firm which provides customer contact services for some of Britain’s biggest energy suppliers is helping people who are struggling to pay their...

Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Centre Landscape

Noble Systems, a global leader in omnichannel contact centre technology solutions, is helping contact centres meet the challenges of managing their workforces...

CIVEA Code of Practice integral to coronavirus response

CIVEA reports that the success of its response to the COVID-19 crisis across England and Wales, has been supported by the launch of its strengthened Code of...

Viva Wallet brings Google Pay to its customers in 11 countries

Today, Viva Wallet, the European digital-first payments provider, is announcing its customers can now enjoy the benefits of Google Pay, the most popular mobile...

New figures show post lockdown for high court enforcement officers is working well

New figures provided by High Court Enforcement Officers (HCEOs) show that the profession’s post-lockdown plan is working well after Government restrictions...

Computershare Loan Services donates £3,800 to Children 1st

Computershare Loan Services has donated £3,800 to Scotland’s national children’s charity. The donation will fund the charity’s money advice services,...

Court verdict highlights importance of all shareholders in insolvency process

The outcome of a recent court case shows that administrators appointed by companies are right to serve the interests of all stakeholders, rather than just...

HCEOA welcomes new enforcement guidance from MoJ as Lord Chancellor thanks members

The High Court Enforcement Officers Association (HCEOA) has welcomed the Lord Chancellor’s latest clarification on entering residential properties in the...

Financial Wellness Group awarded MAPS funding to boost debt advice capacity

Following the announcement from the Money and Pensions Service, Deborah Ware, COO of Financial Wellness Group, said: “With demand for debt advice set to...

Yooz shortlisted as most powerful AI technology in 2020 Document Manager Awards

Yooz, the cloud provider of purchase-to-pay (P2P) automation software, has been announced as a finalist in the 2020 Document Management Awards in the Accounts...

Lawyers support plans to make debt letters less threatening

Government plans to change the language and presentation of information in debt letters to help people better manage their debts, have been welcomed by...

Bottomline enables StepChange Debt Charity in the launch of New Coronavirus Payment Plan

Bottomline (NASDAQ: EPAY), a leading provider of financial technology that makes complex business payments simple, smart and secure, today commented on the...

FCA finds that 12 m people in UK may struggle with loan repayments – response

Responding to findings from the Financial Conduct Authority published today that 12 million people in the UK now have low financial resilience and may struggle...

New 12-month reduced payment plan for households temporarily affected by Covid

People who have accumulated debts as a result of coronavirus can now register with StepChange Debt Charity to gain access to a brand-new, short-term payment...

PACE Commends Noble Systems for Contributions in Customer Engagement and Industry Advocacy

Noble Systems, a global leader in omnichannel contact center technology solutions, is honoured by its recent recognition from the Professional Association for...

MaPS responds to FCA Press Release highlighting continued support for consumers struggling with payments

James Fearnley, Corporate Policy and Propositions Manager at the Money and Pensions Service said: “It’s crucial that people who are struggling to make...

Paysend appoints Jairo Riveros as Strategic Advisor for its Global Expansion Plan

Paysend Group Ltd. is pleased to announce that Mr. Jairo Riveros has joined the company as Strategic Advisor to support the Paysend Management team for its...

Comment – Coronavirus accelerates move towards a cashless society, Viva Wallet

Figures released today by the British Retail Consortium (BRC), show that card use rose from representing 54% of transactions in 2016 to 61% by May of this...

Howes Percival Cambridge partner appointed as County Court Recorder

Howes Percival partner Michael Green has been appointed as a Recorder on the London and South East circuit, in the latest round of appointments announced by...

Silverback Law find a natural partner in Just

Silverback Law have joined a growing list of legal firms partnering with Just for enforcement market solutions. Unlike a traditional partner-led law firm,...

Viva Wallet Launches TfL Certified Black Cab Solution

Viva Wallet now offers a specially designed payments solution for Black Cabs, certified by the TfL. The black cabs solution includes the hardware, installation...

AnaCap enters Indian market in joint venture with Cerestra through first education infrastructure asset purchase

AnaCap Financial Partners (“AnaCap”), a leading specialist mid-market private equity investor, today announces its first investment in India following the...

Debt body urges members to increase dialogue and support for customers in wake of tough economic environment

Regional and local lockdowns and a difficult economic environment are adding to the burden of customers committed to keeping up with debt repayments and need...

Changes to late payments step in the right direction, but more needed to support SMEs, says Know-it

Under new proposals being drawn up by the government, large British companies could now face fines or court orders if they fail to pay their smaller suppliers...

Lowell preliminary quarter 3 2020 trading update

        Lowell, a European leader in credit management services, today provides a preliminary trading update for the quarter ending 30...

COVID-19 pushes up European NPL levels for the first time in years

Following years of falling volumes, European NPLs started rising due to the impact from the COVID-19 pandemic, according to the new Debtwire European NPLs 3Q20...

R3 responds to September insolvency statistics

Corporate insolvencies increased to 926 in September 2020 compared to August’s figure of 784, but remained well below September 2019’s figure of 1,513....

Azets Group – Two key Appointments, places itself at the Centre of the UK’s Business Restructuring Industry

Azets Group, the fast-growing global accounting, advisory and business services group, is pleased to announce that it has expanded and strengthened its...

Sub-Saharan Africa economies react to Covid pandemic

A new report from trade credit insurer Atradius details the impact of Covid-19 on Sub-Saharan Africa. The report reveals that while a health crisis has so far...

The high court adjourn case on virtual enforcement

Today the Royal Courts of Justice sat a case that was led by Just, the enforcement market integrator to establish if virtual enforcement visits could be...

Bristow & Sutor donates PPE to Citizens Advice Bureau

This PPE donation was made as part of ongoing support to Birmingham City Council, whom Bristow & Sutor have successfully worked with for over 12 years. In...

High Court asked to confirm virtual enforcement visits can replace physical visits

Today the Royal Courts of Justice will be asked by Just, the enforcement market integrator, if virtual enforcement visits can be implemented without the need...

Banks may outsource Covid debt collection – opinion

“The amount of loans across the UK to personal and commercial customers, plus the new support loans and payment holiday packages handed out, means banks will...

Yu Energy partner with Just for debt enforcement

Yü Energy today announced an exciting new partnership with Just, a specialist debt integrator for high court enforcement. Yü Energy has selected Just to...

R3 launches free COVID-19 Company Voluntary Arrangement Standard Form for smaller businesses

A key business turnaround process could be made more accessible for small businesses following the publication of a new resource from R3, the insolvency and...

Money Advice Trust responds to expansion of Job Support Scheme

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed the Chancellor’s expansion of the Job Support Scheme to...

Debt Collection industry responds to ‘debt threat’ letter announcement

Welcoming the Treasury’s announcement, Chris Leslie, Chief Executive of the Credit Services Association (CSA), said: “The wording of these ‘default...

PayPoint launches ‘Event Streamer’ for real-time payment notifications

To help businesses take prompt action on payments received in the current challenging times, PayPoint has launched Event Streamer. The unique new solution,...

Government pre-pack administration announcement, R3 response

Colin Haig, President of insolvency and restructuring trade body R3, responds to the Government’s announcement that it will bring in new laws requiring...

First 4 Bridging opens Manchester-based intermediary support centre

First 4 Bridging (F4B) has expanded its operations with the opening of a Manchester-based intermediary support centre. This is situated on King Street, Central...

Just expands technology team with the appointment of Will Watson

Just, the enforcement market integrator, has appointed Will Watson to bolster their dedicated technology team. Will joins Just at a time of rapid expansion...

Changes to debt collection letters welcome as calls for broader reform grow

The Money Advice Trust has welcomed today’s announcement of changes to the Consumer Credit Act that will make Default Notices less threatening and easier to...

The buy-to-let locations with the lowest rental arrears in the pandemic

The latest research from lettings management platform, Howsy, has revealed where the highest arrears are due to the pandemic. According to Shelter, 227,000...

UK’s first socially distanced way to pay pilots in Bristol

On Thursday 8th October 2020 Roqqett, the UK’s first socially distanced way to pay, is piloting in Bristol tomorrow ahead of a nationwide launch in November....

Forum of Private Business welcomes additional late payment powers being given to Small Business Commissioner

Business support organisation, the Forum of Private Business, has welcomed the announcement from the Business Secretary that additional powers are being given...

Lovetts Solicitors launches direct debt payments platform

Lovetts Solicitors has launched a direct debt payments platform, securely accessible via the firm’s website. The new portal enables account-to-account...

Past chairman of court enforcement group’s, the sheriffs office joins Just

Just, the enforcement market integrator, has appointed Authorised High Court Enforcement Officer Peter Watt to bolster their expertise in high court...

Just secures government g-cloud accreditation

Just has successfully achieved accreditation to the UK Government Digital Marketplace under the G-Cloud framework for its Just Hub service. The G-Cloud...

Hope Capital appoints Jemma Wood as Head of Portfolio Management

Hope Capital has announced that Jemma Wood has been promoted to Head of Portfolio Management with effect from today. Jemma joined Hope Capital last year as a...

Paymentology partners with Manigo to deliver card-based banking solutions in under 4 weeks

Cloud-native payment processing platform Paymentology has partnered with banking-in-a-box solution Manigo to bring digital banking services to Corporates....

UK FinTech Paymentology highlights their quadrant approach to meeting banks’ processor requirements

As the world becomes ever more reliant and driven by technology, what should banks consider when searching for a credit card processor? Driven by a recent...

Burden of responsibility for debt solutions must shift – comments

“As the furlough scheme comes to an end in October, and creditors move from providing widespread forbearance to more tailored support, it’s essential...

Arrow Global appoints new Group Chief Legal and Risk Officer

Arrow Global Group plc (“Arrow”, and together with its subsidiaries the “Group”), a leading European investor and alternative asset...

End of furlough and mortgage holiday could spark spike in repossessions, CPS warns

The pandemic has had a shattering impact on many families’ livelihoods. Claims for Universal Credit have shot up, and there will be more pain to come as the...

Chancellor’s insolvency measures extension, R3 response

Colin Haig, President of insolvency and restructuring trade body R3 responds to the Government’s decision to extend its ban on the use of statutory demands...

Covid-19 loan schemes: Sunak failed to spot elephant in the room – comments

Following the Chancellor’s announcement today, Thursday 24 September, that the application deadlines for the four Covid-19 business relief schemes will be...

Businesses brace for historic recession

UK firms are slashing costs, reducing debt and cutting headcount in a bid to survive as customers struggle to pay on time and in full. Credit management group...

Aryza announce the launch of Aryza Recover

The Aryza Group has today launched Aryza Recover, a powerful new digital solution designed to automate the management of payment plans and collection...

Paymentology Partners with Sokin to Expand its Cloud-Based Payment Solutions

Cloud-native payment processor Paymentology has partnered with Sokin, the new generation payments firm, to enhance and extend the services offered by the...

Arrow Global Group announces €0.3bn of further capital raised for its inaugural pan-European NPL fund

Arrow Global Group plc (“Arrow”, and together with its subsidiaries the “Group”), a leading European investor and alternative asset...

CICM Cabinet Office Call for Evidence response

The Public Sector is failing debtors, especially the most vulnerable, and needs to urgently learn the lesson of its private sector colleagues. The concept of...

Bristow & Sutor celebrate success of returning to enforcement

Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, are meeting with more people now than before the coronavirus pandemic...

Over 700 jobs saved and £30m of investment preserved as RSM restructures Aldo UK and Thai Leisure Group

RSM has advised on the successful restructurings of the Thai Leisure Group and Aldo UK, preserving over 700 jobs and protecting over £30m of investment. Thai...

Anglian Water Launches its Digital Transformation with Bottomline

Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced Anglian Water’s...

Lowell announces changes to UK Leadership Team

Lowell, the leading UK credit management services company, has announced two changes to its UK leadership team. Kathryn Morgan joins Lowell as UK Customer...

Paymentology expands reach into Latin America through partnership with Intercash

UK cloud-native payment processor Paymentology has extended its global footprint into the Latin America and Caribbean regions as it announces a partnership...

StepChange comments on the lifting of the eviction ban

Following a four week extension, the ban on rental evictions will be lifted on Sunday 20 September. StepChange Head of Policy, Research and Public Affairs,...

Andy Thomas elected as agent Chair of the FLA’s new Vehicle Recovery and Collection Group

Chartsbridge are delighted to announce that Andy Thomas has been elected as agent Chair of the newly founded Vehicle Recovery and Collection Group (VRAC)...

Italian NPL ABS collections on the way to a gradual recovery

Italian NPL securitisations might be getting over Covid-19. June and July collections were above the pre-pandemic average and judicial proceeds have bounced...

Pressure on landlords will increase says RSM as extension of moratorium against commercial evictions gets rubber stamp

Today the government extended its moratorium on commercial tenant evictions to December 2020 in a bid to protect jobs. The move will likely further deepen...

Today’s insolvency figures – businesses warned of a perfect storm brewing with quarterly rents due & end of furlough whilst protections from personal liability for directors also set to be lifted

Insolvency figures released today by the Government’s Insolvency Service show a 33% fall in company insolvencies in the five months since the start of...

August personal and corporate insolvency statistics, R3 response

Corporate insolvencies fell to 778 in August 2020 compared to the previous month’s figure of 961 and are significantly lower than they were in August 2019...

CVAs crucial to economic recovery, says leading IP

Company Voluntary Arrangements are going to be vital in providing a launchpad for the UK economy’s recovery over the coming months and need strong backing...

Can the public sector improve collections, post Covid?

Around six million people across the UK have found themselves with bills they cannot pay as a result of the Covid-19 pandemic. This figure, from Citizens...

Paysafe Group Appoints Ismail (“Izzy”) Dawood as Group Chief Financial Officer

Paysafe Group (Paysafe), a leading specialized payments platform, has appointed Ismail (“Izzy”) Dawood as its new Group Chief Financial Officer. Based in...

Sigma raises £5,000 for Birmingham Children’s Hospital through 5k a day challenge

A fitness fanatic team from a Birmingham outsourcing specialist has raised £5,000 for Birmingham Children’s Hospital through a charity 5k a day challenge. A...

Payment Systems Regulator publishes Annual Report and Accounts for 2019/20

The Payment Systems Regulator (PSR) has published its Annual Report and Accounts for 2019/20, which details its activity over the past financial year. In...

African money transfer boost as World Bank aims for full digitalisation by 2030

In the wake of a 2019 report by the World Bank setting out plans to digitalise the entirety of Africa by 2030, UK-based money transfer provider Paysend has...

Customers are more likely to default on invoices now due to pandemic-related cash flow problems

The Covid-19 pandemic has caused an increase in finance professionals dealing with outstanding invoices from customers, according to nearly half (48%) of...

EQ introduces EQPay

EQ (“Equiniti Group plc”), an international technology-led services and payments specialist, is delighted to announce that its business payment platform...

How to maximise your virtual communications for effective team meetings

Virtual meetings are now familiar territory. Despite this, many of us are unaware how to make them truly effective. Understand the purpose We’re all...

ResponseTap launches Speech AI to easily identify call outcomes

ResponseTap, Europe’s leading call tracking provider, has today announced the launch of its Speech Analytics offering. The new product includes Speech AI,...

Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations Solution of the Year

Noble Systems, a global leader in omnichannel contact center technology solutions, is excited to announce that its innovative Noble® Gamification solution has...

How One Yorkshire Based Business is Flying the Flag for Post-Lockdown Growth!

Yorkshire based manufacturers LibertyVoIP are paving the way for productive and professional flexible working, with an excitingly accessible new twist that is...

Sigma bolsters leadership team with senior appointments

Outsourcing specialist the Sigma Financial Group has announced the appointments of two new executive directors who will support the Birmingham-based firm’s...

Onguard announces Tim Blok as new CTO

Onguard, the FinTech company dedicated to redefining the order-to-cash payment process, has announced the appointment of Tim Blok as the company’s new chief...

Pepper completes Bank of Cyprus servicing contract, outperforms market expectations

PEPPER has successfully completed its non-performing loan (NPL) servicing contract for the Bank of Cyprus plc, having outperformed market expectations. The...

Encore Capital Group Announces New Global Funding Structure

Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, today announced that it has taken important steps toward its goal of...

Debt counselling provides hope for those in need

Although many sectors have been allowed to get back to work, many South African households are in significant financial hardship and others have been...

Azzurro Associates further strengthens team with senior appointment

Azzurro Associates, a pioneer in commercial debt solutions (CDS), has appointed experienced Fintech executive Stefan Acklam as Finance Director. Stefan has...

Financial hardship concerns remain unaddressed as bailiff visits resume

The Money Advice Trust, the charity that runs National Debtline, has welcomed the government’s last-minute announcement of public health guidance for bailiff...

Equifinance goes live on Phoebus Servicing Product

Following the signing of a five-year contract, Equifinance has successfully migrated its existing secured loan portfolio onto the Phoebus account servicing...

StepChange Comments on the return of bailiff visits

The 5-month suspension of bailiff activity ends today. StepChange Debt Charity welcomes last minute Government guidance published on Friday but has serious...

UK-based payments processor, Paymentology, launches new global credit card platform

Paymentology, providers of the innovative cloud-based processing platform, has announced the launch of its new global credit card processing solution, under...

Pay Certify Makes A Move In The Market

PayCertify, the innovative payments platform, has announced that Tim Murphy will be joining the rapidly growing team as Chief Operating Officer. Tim has served...

Payment holidays are over. Bailiffs return today

Since March, people in debt have been able to sleep well at night as the Government banned bailiffs from knocking on their doors. This stops today however, as...

Short-term relief for renters, but bailiff visits still set to resume

The Money Advice Trust, the charity that runs National Debtline and Business Debtline has welcomed the Government’s four-week extension of the ban on...

The return to enforcement on Monday 24th August 2020

CIVEA, the principal trade association representing civil enforcement agencies in England and Wales, would like to respond to any concerns expressed regarding...

Debt recovery enforcement action can begin again on 24 August

A Best Practice plan adopted by The High Court Enforcement Officers Association (HCEOA) is to be put in action from Monday 24 August as debt recovery...

Just Appoints Emma Gervasio To Assist With Virtual Enforcement

Emma Gervasio has been appointed by Just to assist in the final developments of its virtual enforcement solution. Emma has previously worked with Her...

Portsmouth City Council awards contract to Bristow & Sutor

Bristow & Sutor is one of the UK’s leading players specialising in debt recovery and has over 42 years’ experience in the collection of local council...

Lowell second quarter results 2020

Lowell, a European leader in credit management services, today announced its results for the quarter ending 30 June 2020. Financial highlights Continued growth...

Public backs debt enforcement to support vital public services – survey

TWO THIRDS of the public think that vital public services, such as social care, are put at risk when people who can pay their council tax do not, according to...

Noble Gamification Helps Financial Services Firms Conquer Marketplace Challenges to Increase Employee and Customer Engagement

Noble Systems, a global leader in omnichannel contact center technology solutions, is helping today’s financial services organisations manage their critical...

Changes to council tax rules ‘needed now’ as pre-crisis arrears reaches £3.6bn

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has responded to new official figures that show £3.6 billion in council...

Late payments stifling economic recovery as UK SMEs turn down work to manage cashflow

The majority (55%) of UK SMEs are being paid later as a result of the pandemic in a trend which is threatening the economic recovery, according to Bibby...

COVID-19 creating capacity crunch for creditors – comments

“The current pandemic has had a damaging impact on many people’s finances. The pausing of different areas of debt collection and enforcement has provided a...

July corporate and personal insolvency figures, R3 response

Corporate insolvencies in England and Wales increased by 29% when compared to June 2020 but are 34% lower than in July 2019. Personal insolvency numbers in...

Ascendant Introduces Payment Tracking Through SWIFT gpi

TORONTO — AscendantFX Capital announced today that they have become members of the SWIFT network, and more specifically the Global Payment Initiative...

CSA Confirms Date for its 2021 Conference and reports success of new Virtual Members’ Meetings

The Credit Services Association, the voice of the debt collection and debt purchase sector, has confirmed the dates for its 2021 annual conference – UK...

European leaders in voice recognition technology to help businesses boost productivity in the UK

At a time when organisations are under heightened time and cost pressures and privacy is once again in the spotlight, Cedat85, a European leader in voice...

CIVEA offers reassurance with new animated guides

CIVEA, the principal trade association representing over 95% of civil enforcement agencies in England and Wales, has released two new videos to help explain...

New app to support the financial wellbeing of IVA and DMP customers

Financial Wellness Group has today launched a new app to make it even easier for its IVA and DMP customers to manage their financial wellbeing using their...

EQ Credit Services delivers digital loan management platform for MYJAR

EQ Credit Services (EQCS), the UK’s leading consumer credit technology and outsourced services provider, today announces it has delivered a flexible loan...

Cabot Credit Management Releases Earnings for Second Quarter of 2020

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for six months ending 30 June...

Over 50s have £127,000 tied up in their homes

Brand new research from over 50s experts SunLife has revealed that homeowners over 50 typically have almost £130k in property equity. SunLife surveyed 1,000...

Irvine Pickett appointed as Business Development Manager

Irvine Pickett has been appointed as Business Development Manager by Court Enforcement Services Limited. Irvine has extensive experience in the development of...

Michael Whitaker promoted to Director of Business Development

Michael Whitaker has been promoted to a newly created senior role as Director of Business Development. He will report directly to Wayne Whitford, Director. In...

Lowell Financial Ltd appoints two new independent non-executive directors

Lowell Financial Ltd, the UK arm of Lowell, has appointed two new independent Non-Executive Directors (NEDs). Caroline Marsh and Professor Heather McGregor CBE...

Just continues to expand its team with more industry experts

Just is delighted to announce that Donna Draycott is joining as Head of Operations. Donna will be responsible for the head office operation processes including...

Paymentology works with Utility Warehouse to help customers reduce their bills

Utility Warehouse (UW), has selected cloud-based payment processing platform, Paymentology, to process its cashback card transactions. UW customers can benefit...

Announcing the launch of CDER Group, the new name for JBW Group, Phoenix Commercial Collections & Collect Services.

JBW Group has today announced that Phoenix, JBW and Collect Services have merged together to form a single company, CDER Group, with the combined aim of...

Bottomline boosts the way businesses collect cash with Pay Direct

Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced the launch of Pay...

StepChange welcomes FCA call for input on Coronavirus payment difficulties

The Financial Conduct Authority has today issued a call for input into how lenders should handle ongoing payment difficulties among people who have taken...

Senior Executive Changes at Court Enforcement Services

Market leading Court Enforcement Services announces three senior changes at board level. Daren Simcox has moved from Managing Director to become Chairman of...

Q2 sees 12 per cent jump in personal insolvencies but debtors taking responsibility for their back pocket

The number of individuals entering a personal insolvency procedure has increased by approximately 12 per cent compared with the previous quarter. The figures,...

Q2 2020 corporate and personal insolvency statistics, R3 response

Colin Haig, President of R3, the insolvency and restructuring trade body, comments on the publication of the Q2 2020 corporate and personal insolvency...

Global payments Paysend outmatching World Bank Covid forecasts

UK-based global FinTech firm Paysend today released figures showing the extensive growth of its Global Transfers service experienced during the coronavirus...

Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”

Melbourne, AU: Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that its innovative Noble®...

PSR announces development of new strategy for a changing world 

The Payment Systems Regulator has announced the development of its future strategy. The PSR wants to hear from you now, before it formally consults, around the...

UK Payments fin-tech Ordo announces its new secure, low cost payments app is now seamlessly integrated with Xero, Sage and QuickBooks.

UK Payments fin-tech Ordo announces its new secure, low cost payments app is now seamlessly integrated with the UK’s leading accounting packages, Xero, Sage...

UK fintech Paymentology announces new partnership with Finartix

UK fintech Paymentology announces partnership with Finartex Fintech Solutions S.A. to bring data powered and scalable issuing payments solutions to financial...

89% of UK contact centre leaders say that the Covid-19 crisis has changed the UK contact centre industry forever

According to a major new industry survey “What Will Your Contact Centre Be Like Post Lockdown?”, 77% of contact centres had 50% or more of their employees...

Lantern takes things to HEART

Many organisations make bold claims on the website or on social media about how good they are at customer service, but how do they prove it? How can they show...

Subscription-based payments set for significant growth according to Paysafe research

Subscriptions exist today for a whole host of products and services, from getting washing tablets delivered, to accessing entertainment, to driving a new car...

Paysafe to acquire Openbucks

Paysafe, a leading specialized payments platform, today announces its acquisition of US-based payment technology company, Openbucks, for an undisclosed sum....

Viva Wallet teams up with WooCommerce to offer Smart Payments Solution

WooCommerce, the popular e-commerce platform developed by Automattic, has teamed up with Viva Wallet to offer a free Pan-European native payments gateway...

Post-lockdown recruitment gets green light at Bristow & Sutor

Bristow & Sutor, one of the UK’s leading local authority debt recovery specialists, is resuming recruitment and hiring for Enforcement Agents (EAs),...

R3 warns of consequences of Finance Bill insolvency creditor changes

R3, the insolvency and restructuring trade body, has hit out at changes to HMRC’s creditor status, which were confirmed after the Finance Bill received Royal...

Phillips & Cohen Expands Globally with Noble Systems

Noble Systems, a global leader in omnichannel contact center technology solutions, is pleased to announce that our longstanding customer, Phillips & Cohen...

RSM calls on Government to extend Corporate Insolvency and Governance Act relief

RSM called on Government today to urgently consider extending the temporary Covid-19 regulatory relief – the Corporate Insolvency and Governance Act – to...

Personal insolvencies set to rise, R3 member survey finds

Over 8 in 10 respondents to a survey of members of the insolvency and restructuring profession carried out by insolvency and restructuring trade body R3 expect...

Just appoints another debt market integration expert to its board

Just is pleased to announce that Natalie Tate has chosen to join its executive team as Director of Operations. Natalie has over 15 years’ experience in key...

Bristow & Sutor wins Silver at UK Digital Experience Awards

Bristow & Sutor and Palladium Digital have been named as runners-up in the Digital Change & Transformation category at DXA’20. DXA’20, the UK...

Zopa Implements New Digital Affordability Product

Digital bank and peer to peer lender, Zopa, has joined forces with Paylink Solutions and implemented its cloud based digital income and expenditure product,...

Debt advice charities call for action to protect consumers from bad practice by IVA providers

Responding to a consultation today by the Joint Insolvency Committee on amendments to professional standards, the Money Advice Trust and StepChange Debt...

Omnichannel Communications Will Help Lenders Align to Latest FCA Support for Motor Finance Customers

Global analytics software provider FICO has responded to the extended support announced by the FCA for motor finance customers facing continued financial...

Help for creditors following OFGEM announcement

Expert debt recovery lawyers have commented following Ofgem’s recent announcement that energy companies can go ahead and start pursuing unpaid energy bills,...

Noble Conversations Analytics Insight 2.0 Named a 2020 Product of the Year

Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that TMC (a global integrated media company) has awarded Noble®...

CSA Appoints Chris Leslie as Chief Executive

Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Chris Leslie as chief executive with effect from 1...

PayPoint survey reveals renters’ long term post-COVID 19 financial concerns

As the UK eases out of lockdown and approaches the end of the furlough scheme, a survey of social and private renters* by the payment provider, PayPoint, has...

June corporate and personal insolvency statistics, R3 response

Christina Fitzgerald, Vice President of insolvency and restructuring trade body R3, responds to today’s publication of the corporate and personal insolvency...

Onguard expands UK sales team with Andy Bass

Onguard, the FinTech company dedicated to redefining the order-to-cash payment process, has announced the appointment of Andy Bass as New Business Development...

Government must act to prevent council tax loading £158m in bailiff and court fees on to people who can’t pay following the pandemic

Bailiff visits – often to enforce debt owed to local authorities in the form of unpaid council tax – will start up again from 23 August, following a...

NPL market restarts in Italy and Greece after COVID-19 freeze – Debtwire European NPLs 1H20 Report

With EUR 30.4bn of completed deals across Europe, the non-performing loans (NPL) market has been more active than expected at the beginning of the COVID-19...

Suspending wrongful trading gives company directors breathing space, but they aren’t immune from liability

The temporary suspension of wrongful trading provisions introduced in March 2020 and initially set to run until 30 June 2020 will continue with the...

Monese partners with Paysafe to bridge the gap between cash and digital banking

Monese, the banking service that gives people the financial freedom to thrive anywhere, has partnered with leading specialised payments platform, Paysafe, to...

Viva Wallet announces partnership with ClearBank for the UK market

Viva Wallet, the European cloud-based digital payments provider, has selected ClearBank as its banking provider in the UK. Viva Wallet is the first European...

Omni-Channel Collections is here! Are you ready?

The majority of collection organizations, from a lender to an outsourced collections firm, are pursuing digital channel interaction and engagement capabilities...

Bristow & Sutor highlights female enforcement agent success

Bristow & Sutor specialise in local authority debt recovery and has collected council tax, non-domestic rates and penalty charge notices for over 42 years....

Rise in corporate insolvencies ‘when, not if’, R3 member survey finds

An overwhelming majority (93.7%) of respondents to a survey of members of the insolvency and restructuring profession carried out by the profession’s trade...

Payment Holidays Prove Nightmare for Creditors

Payment holidays – while supporting some businesses through the current crisis – may be the death knell for those that have offered them. A survey of...

Neil Jinks joins Court Enforcement Services as Marketing and Communications Lead

Neil Jinks joins Court Enforcement Services as Marketing and Communications Lead. In this senior role he will report directly into Managing Director Daren...

Ex TDX chief technology officer joins just

Just is pleased to announce the appointment of Andy Wallace as its CIO. Andy has a long and distinguished career in IT, holding senior positions and delivering...

£11bn of Bounce Back Loans set to go bad at taxpayers’ expense

UK banks are gearing up to 40 per cent (circa £11bn) of loans from the Bounce Back Loan Scheme (BBLS) to potentially be written off as irrecoverable according...

Just expands its board of directors with another senior appointment with extensive experience of debt market integration

Just, the enforcement market integrator, has appointed Victoria Oliver as its Director of Client Development to assist in the delivery of its strategy to...

Paysafecash launches in Bulgaria to enable online cash purchases

Leading specialised payments platform, Paysafe, launches Paysafecash in Bulgaria today as a new secure and easy way to pay with cash for online purchases in...

StepChange comments on FCA extension of high cost credit and motor finance payment freeze

Commenting on the announcement, Richard Lane, Director of External Affairs at StepChange said: “This announcement will bring welcome relief to people across...

Comment: FCA support for consumer credit and our concerns

Following the news that the FCA has confirmed the support users of certain consumer credit products will receive if they are still experiencing temporary...

EQ launches new automated complaints product for the financial services industry

EQ (Equiniti), the international technology-led services and payments specialist, is delighted to announce that it is launching a new automated complaints...

Covid-19 crisis piles on payments pressure – UK firms face unparalleled uncertainty

The Covid-19 crisis is forcing British businesses to accept unfavourable payment terms, according to a white paper published by credit management group Intrum....

Arum announces two promotions within senior leadership team following record year

Following the end of our most successful financial year ever, Arum is pleased to announce two senior promotions within our senior leadership team, effective...

Industry’s first-ever virtual enforcement solution launched. Could this be the future of enforcement?

Just has spent its time during lockdown engaging with a broad range of stakeholders across the industry to design, build and launch the industry’s first-ever...

New online tool to help people navigate finances in wake of Covid-19

The Money and Pensions Service is launching a new online tool to help people navigate their finances in the wake of Covid-19 and avoid financial issues...

Phillips & Cohen announces vulnerable customer expansion plans

Phillips & Cohen Associates, Ltd., the leading specialist recoveries management business servicing creditors in the US, Canada, UK, Ireland, Australia, New...

Vivaticket forms global partnership with Skrill

Vivaticket, a major international operator in the creation, production, marketing and management of integrated electronic ticketing and access control systems,...

ZZPS Limited joins the Good Business Charter

ZZPS Limited is delighted to announce it has joined companies such as Deloitte and Capita in signing up to the Good Business Charter (GBC), an accreditation...

StepChange welcomes Government intention to get its debt management house in order

StepChange Debt Charity welcomes the Cabinet Office’s call for evidence published today on fairness in Government debt management. For too long, debts owed...

Reform of government debt collection needed ‘now more than ever’

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed a new Cabinet Office call for evidence on fairness in...

Insolvency and restructuring profession welcomes completion of Corporate Insolvency and Governance Act’s legislative journey

A number of key organisations from across the insolvency and restructuring framework have welcomed the passing of the Corporate Insolvency and Governance Act...

Qualco UK expands team as it onboards new clients

Qualco UK has appointed five staff members, growing its team, following a succession of significant client wins. The company provides panel and asset...

Just balances the books with Validis

Just Digital Marketplace has entered into an exclusive agreement with FinTech Validis to leverage the power of Open Accounting. In another first for the...

HCEOA welcomes Government confirmation of date for re-start of residential enforcement post-lockdown

The High Court Enforcement Officers Association (HCEOA) has welcomed the Government announcement that visits to residential properties to enforce debts owed to...

UK businesses owed £133b since lockdown, urgent need for funding to plug cash flow gap

UK businesses are returning to work this month with some trepidation, finds1 fintech business lender MarketFinance. Nine in ten businesses are waiting to be...

Noble Conversations Analytics Insight Helps Contact Centres Manage Quality and Improve the Customer Experience

Noble Systems, a global leader in omnichannel contact center technology solutions, announces the newest addition to its business intelligence toolset with...

StepChange comments on the reimposition of bailiff visits

The Government has quietly introduced amending legislation to allow bailiffs to recommence visits to people’s homes and to take control of goods from 23...

Sigma accelerates growth and jobs plans

One of the outsourcing industry’s leading specialists has announced plans to double in size over the next five years following a record period of growth in...

Enforcement industry welcomes new rules for recommencing visits

Responding to the Ministry of Justice decision to allow enforcement visits to recommence from 24 August 2020, Russell Hamblin-Boone, chief executive of the...

Scott and Mears Credit Services appoint Zakia Khalid as In-House Legal Counsel

The long established and highly regarded debt collection company, Scott and Mears Credit Services Limited who is based in Southend-On-Sea is delighted to...