Entries by Stephen Kiely

Small business growth forecasts hit two-year high

Nationally, 37% of small business owners predict growth for the next three months, the highest figure since the pandemic started more than two-years ago. The new quarterly data from Novuna Business Finance also reveals that the percentage of small businesses predicting contraction has also hit a two-year low (falling to just 7%). Despite inflation rising […]

CSA receive Ofsted GOOD rating in first official inspection

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industry, has received the highly sought-after Ofsted GOOD rating for its apprenticeship training provision. The Ofsted report praises the CSA’s delivery to over 200 apprentices across seven apprenticeship programmes covering credit, collections, compliance, risk, counter fraud and debt advice.  Ofsted’s […]

Report highlights important issues for the later life lending market MorganAsh responds to Financial Services Consumer Panel research

Andrew Gething, managing director at MorganAsh, in response to the latest research from the Financial Services Consumer Panel on later life lending, says “This research highlights some important issues for the later life lending market, and how they implement strategies for vulnerable customers in order to meet FCA regulations and do best by the customer. […]

RICS: Caution creeps into the property market

New buyer enquiries increased slightly in April – similar to the previous month. However, sales agreed have flattened. And agents’ expectations of sales in the next 12 months have fallen for four consecutive months. Rental costs are set to rise, as tenant demand keeps increasing and the number of available properties falls. RICS released its […]

New partnership aims to give best in class invoice automation

Two finance solution specialists have announced they are teaming up to help the accounting industry improve their financial spending and customer experience. The partnership between purchase-to-pay (P2P) software house, Compleat Software, and Sage business partner Acuity Solutions will provide Acuity’s Sage customers with access to best-in-class supplier invoice automation, online buying, & digital procurement. Sage […]

New Customer Experience Debate Is Launched

A new round-table debate is set to allow senior professionals to share information and advice regarding customer experience in these changing times. The debate, which will be hosted by CCRMagazine, in association with LINK Mobility, will bring together key figures from the industry to discuss the challenges and fresh opportunities that they are all facing. […]

Angola’s first licensed credit bureau in partnership with Creditinfo to provide millions with access to finance

Creditinfo Group, the leading global service provider for credit information and risk management solutions, today announces plans to open Angola’s first licenced credit bureau, with Bureau Central Privada de Informação de Crédito SA(Bureau). This long-term strategic partnership, represents a vote of confidence and major investment into Angola’s buoyant economy, unlocking access to credit for millions […]

Phoebus Software partners with Make Good Grow

Phoebus Software Limited (PSL) has teamed up with Make Good Grow, which is a charity matching service that brings charities and skilled volunteers together. Make Good Grow introduces skilled volunteers, which they call Passioneers, to local good causes who need help in running their charity. Passioneers can choose how much or little of their time […]