Target Group Limited, the business process outsourcing and operational transformation provider and Telrock Systems Limited, a leading global provider of modern SaaS based technology solutions in the collections and digital engagement markets, have partnered to deliver best in class collections solutions to Target Group’s servicing clients.
As part of its broader business process outsourcing and transformation services, Target Group provides cost-effective and compliant outsourced collections services to a number of UK banks, utility companies and other credit providers. With growing demand for solutions capable of delivering increasingly effective and compliant treatment strategies, coupled with the need to service increasingly mobile consumers, Target Group searched the market to find a modern collections platform capable of delivering optimum performance and supporting its future collections services growth.
“We were impressed with the Optimus solution from Telrock” commented Andrew Simpson, Business Development Director at Target Group. “It was clear that substantial design, collections domain and compliance expertise had gone into the development of the Optimus solution and its integrated digital channel and consumer self-serve portal capabilities are a differentiator.”
“Entering into this partnership with Target Group represents a very exciting stage in our growth” said Dale Williams, CEO at Telrock Systems. “Target Group’s deep experience in providing outsourced collections services coupled with Telrock’s leading edge Optimus collections platform represents a strong fit for both companies.”.”