Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that TMC (a global integrated media company) has awarded Noble® Gamification Mobile a 2019 Communications Solutions Product of the Year Award.
Noble® Gamification Mobile helps you align the power of Noble’s market-leading Gamification application with today’s market demographics. The award-winning Noble Gamification solution is a unified employee engagement platform designed to increase agent productivity and reduce attrition in call centres. Noble’s Mobile application allows players to see their goals and achievements from anywhere, see what other players are doing and open new challenges, view rewards, and update their profile. Players get push notifications when they win and can redeem prizes in off-hours, so they can maintain productivity while they are at work.
Chris Hodges, Noble’s Senior VP Sales and Marketing, said, “The mobile workforce is growing at a rapid pace, and the millennial generation’s 55 million workers are the most digitally engaged group. With Noble Gamification, we leverage game mechanics within a gamification technology platform across the employee generational spectrum to ultimately align our client’s objectives with their employees’ activities. The Mobile application allows companies to make the gamification tools even more easily accessible, further extending the employee experience beyond their seat in the centre, to keep them engaged from anywhere, at anytime.”
“Congratulations to Noble Systems for being honoured with a Communications Solutions Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Noble Gamification Mobile is truly an innovative product and is amongst the best solutions brought to market in the past twelve months that facilitates business-transforming voice, data and video communications. I look forward to continued excellence from Noble in 2019 and beyond.”