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Phillips & Cohen promotes new global chief operating officer PDF Print E-mail
Tuesday, 07 November 2017
Phillips & Cohen Associates, Ltd., the deceased account management specialist servicing creditors in the US, Canada, UK, Ireland, Australia, Spain and New Zealand, has moved to strengthen its senior leadership team.

In a significant re-organization, Nick Cherry moves up to the role of Chief Operating Officer for the global organization. Cherry, who has been with the business since 2010, previously fulfilled the role of Managing Director of PCA International and oversaw all group activity outside of the US mainland. Mr. Cherry will now be responsible for overseeing all aspects of collections & digital strategy, operations, HR, recruitment and training for the global group.

In conjunction with Mr. Cherry’s new global role, the group has moved to strengthen its executive leadership in both the UK and US markets.

Stuart Webb, formerly of New Day, Santander and Barclays, has joined the UK management team as Site Director. Stuart brings with him a wealth of operational collections and risk management experience, which will further re-enforce PCA’s position as the leading provider of deceased account management services in the UK. Similarly, Andrew Worrall, whose career with PCA spans 12 years, has been appointed as Site Director of the US Headquarters in Wilmington, Delaware. Andrew has fulfilled several prior roles at PCA, most recently VP of Client & Acquisition Services and adds tremendous operational knowledge to the team.

On joining the business, Mr. Webb commented, “I am very excited to join Phillips & Cohen’s leadership team. Their market position and reputation within the industry speaks for itself, and I am looking forward to working with the executive team to further enhance our service offering to clients and consumers alike in the years ahead.”

Discussing the appointments, Adam S. Cohen, Co-Chairman/CEO said, “Our business is built on strong leadership and an unwavering commitment to our method of customer engagement. Strengthening our executive management team to further recognize our international growth is crucial as we continue to expand our capabilities in Europe, Asia and across the Americas. Stuart and Andrew’s local leadership in the UK and US combined with Nick’s increased focus are key pieces of those exciting global expansion plans.”
 

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