CCR Magazine

You are here  :Home arrow News arrow Echo Managed Services appoints programme director
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines


Commercial Credit News


Echo Managed Services appoints programme director PDF Print E-mail
Tuesday, 01 August 2017
Outsourced customer contact specialist Echo Managed Services has appointed a programme director to deliver its new cloud-based billing solution for the global utility market.

Greg Horne has been appointed to drive forward the ambitious programme for the next generation system, which delivers multi-billing functionality while also offering tailored, localised features.

He is leading the solution development alongside the experienced team behind Echo’s current market leading UK water billing solution, RapidXtra.

With more than 18 years’ experience in technology and IT, Greg will be responsible for ensuring the programme runs smoothly and will oversee the delivery of the core platform, which will provide flexible, accurate and compliant billing functionality, and deliver an exceptional customer experience.

Greg joins from Affinity Water where he drove multiple transformation programmes, gaining extensive experience in engineering digital solutions with multi-disciplined teams for global and start-up level businesses.

Commenting on his appointment, Greg Horne said: “I’m delighted to be working with Echo on this exciting project, which will deliver a whole host of new benefits to utility companies. The project is now well underway as we move into implementation phase, and we’re looking forward to revealing the new, cloud based, SaaS platform to the global market.”

Nigel Baker, managing director at Echo Managed Services, said: “We’re extremely pleased to have Greg on board with his wealth of experience and expertise. This is a key strategic programme for the business and Greg’s extensive background makes him the ideal candidate to run with this exciting new venture.

“In delivering the new system Greg will be harnessing the expertise of the same team that developed our market leading UK water billing software RapidXtra and we are confident the new system will provide comprehensive ‘out of the box’ functionality that can be easily implemented into companies looking to improve their billing and customer service solutions.”

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online


CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road

Registered in England No: 05483197