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Sunny names 2017 'treating customers fairly champion' PDF Print E-mail
Wednesday, 26 July 2017
Online lender Sunny has been named ‘Treating Customers Fairly Champion’ at the 2017 Consumer Credit Awards. Run by Smart Money People, the Consumer Credit Awards are the largest consumer-voted awards programme in the consumer credit industry. More than 1,400 Sunny customers showed their appreciation of Sunny’s customer-centric approach by voting.

Commenting on the win, Elevate’s UK Managing Director Scott Greever said: “We are over the moon to have won the accolade of Treating Customers Fairly Champion, made even more significant by the fact that it’s based solely on customers’ votes. We consistently achieve exceptionally high levels of customer satisfaction, with a TrustPilot score of 9/10 and a net promoter score (NPS) of 56 – far above industry averages for most mainstream banks and lenders. Winning this award is a testament to the commitment of all of the Sunny team who work tirelessly to make sure we deliver a service that meets and exceeds our customers’ expectations and treat them with the respect they deserve.”

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