CCR Magazine

CCRi banner ad
You are here  :Home arrow News arrow Fintech - Technology Must Support Operational and Cultural Needs
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines

Headlines

 
Commercial Credit News

Headlines

 
Fintech - Technology Must Support Operational and Cultural Needs PDF Print E-mail
Tuesday, 13 December 2016
Technology continues to facilitate major change in both established and emerging challenger banks. The growing emphasis on fintech capabilities that work for the bank and their customer, expediting accessibility, processes and controls in a high compliant and secure manner and which are designed to be as future-proof as can be imagined are all important. However, leading fintech vendor Sword Apak points out that this ongoing race to create leading edge technology must not overlook the cultural and brand values that are so important in making a bank distinctive.  

“Central to clients’ wishes in specifying their needs for a core banking system are a dynamic, scalable system architecture and ease of use. What is often overlooked in what is largely an objective process is the importance of developing a great organisational and cultural fit between the bank and the vendor,” comments Mark Elliott, Director of Banking at Sword Apak, “Get this right and both the journey and outcome are significantly enhanced. More than this, a clear navigable road map for future developments is established. Our success in growth in scale and reputation owes much to this marriage of fintech and cultural fit.”

Sword Apak’s award-winning core banking system Aurius provides the ‘whole balance sheet’ product support, workflow management, customer acquisition and CRM capabilities that many personal and commercial banks are looking for in a single integrated product. However, through experience Elliott recognises that a ‘good fit’ is central to successful implementation and that this is wider that just technical specifications, noting;

“As a quality vendor we are proud of our technology, but we recognise that flexibility and scalability are not just technical requirements, they must refer to the heart and soul of a bank and its people.

“Before implementation, even before tendering, understanding the cultural nuances of a business is essential to delivering a client’s goals. This is often overlooked even by the client and we have a duty to ensure that this is not the case. In an increasingly self-serve financial landscape, there must be a place for personality to avoid commoditisation. Our technology and approach seeks to reflect this.”
 
CCRI
3 October - Guoman Tower Hotel, Central London 

CCRInteractive, in association with Marston Holdings , is the largest and leading one-day conference from the publishers of CCRMagazine – a truly national and international event for the credit industry.

This landmark event allows delegates to: Learn best practice of how to increase profitable sales in today’s economy. Understand the key compliance issues and how they will impact upon you. Discuss the legislative and regulatory framework and how it will effect you. Consider the potential effects of Brexit on your business. Discover the latest innovations in the market to improve your collections. Motivate your staff to achieve ever improved results.

To book to attend in 2017, contact Stephen Kiely  or Alison Lucas. To find out more about being part of this landmark event, please contact Gary Lucas
CCRI 

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online

The Credit Excellence Awards

Awards 

Tuesday 3 October - Guoman Tower Hotel, Central London


Do not miss your chance to meet and network with the Winners and Finalists at the Credit Excellence Awards, in association with Hoist Finance.


To book your place to attend, please contact Alison Lucas.


subscriptions

CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


 

Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road
Southend-on-Sea
Essex
SS1 1EP

Registered in England No: 05483197