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Semafone wins new US contracts totalling $7.5 million PDF Print E-mail
Thursday, 08 December 2016
Semafone, which provides secure payment software for call centres, has reported three new client wins in North America worth $7.5 million, only six months after opening its headquarters in Boston.  

The company’s substantial investment in its North American operations has contributed significantly to Semafone’s 30 per cent growth in its customer base worldwide.

The new US customer deals include:

· A Fortune 500 insurance company, which will use Semafone’s solution to shield payment card information from agents and recordings, maintain regulatory compliance and minimise the risk of data breaches.
· One of the most recognisable retail brands in the US. This company will work with Semafone to simplify PCI DSS compliance and help its call centres provide a better customer experience.
· A large US telecommunications service provider, which Semafone will help to reduce the scope of PCI compliance in two of its call centres.

“This past year has been one of remarkable growth for the business,” said Tim Critchley, Semafone CEO. “Opening our North American headquarters and hiring high-calibre people has given us the foundation to extend our reach to some of the largest and most respected US companies within the insurance, communications and retail spaces.

“We look forward to continued success in 2017 as we help companies secure their call centres, fight fraud, maintain a positive brand reputation and keep customers’ most sensitive data safe.”
 
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