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Commercial Credit News
|Just Mortgages exceeds annual target for remortgages thanks to client services department|
|Thursday, 08 December 2016|
Just Mortgages has smashed its own targets by generating £350,000 of income and placing approximately 250 remortgages since the launch of its client services division in January.
Just Mortgages, the financial advisory business of Spicerhaart, has already exceeded its annual target by £50,000 and has set a target of £1m for 2017.
This news comes just months after Just Mortgages expanded its self-employed division in July and announced plans to double staff numbers and turnover by 2019.
Just Mortgages has attributed this continued growth to its client services department which is headed up by business support manager, Jessica Brome. Clients are contacted on completion of the loan and on an annual basis to ensure they are offered a financial review based on their individual circumstances. As a result, this has allowed Just Mortgages brokers to gain a real insight into their clients’ circumstances and requirements to make sure they are offered appropriate and bespoke ongoing support.
John Phillips, group operations director at Spicerhaart and Just Mortgages says, “The client services division has allowed our brokers to place more business and the response to the client services department has been exceptional. In light of this, we have exceeded our annual target by £50,000, and there is still a month to go until the end of the year.
“This growth emphasises the importance of brokers being proactive. They must contact their clients on an annual basis to make sure they are aware of their remortgaging options, particularly as their circumstances may have changed since taking out the mortgage. Therefore, to continue building a stable client base, brokers must focus on turning customers into clients by offering them a full financial review, as this ongoing relationship really does build rapport and trust with the client.”
The reputation of Just Mortgages is continuing to grow and, with so many new brokers applying to join, it is on track to have 150 brokers by the end of 2017.
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