CCR Magazine

CCRi banner ad
You are here  :Home arrow News arrow Arrow Global gains Lending Standards Board registration
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines

Headlines

 
Commercial Credit News

Headlines

 
Arrow Global gains Lending Standards Board registration PDF Print E-mail
Monday, 25 July 2016
Arrow Global, a leading FTSE-listed purchaser and manager of debt, is now one of a small but growing number of firms in the debt purchase and collection industry to become registered with the Lending Standards Board (LSB). 

The LSB works with registered firms to promote fair lending practices and oversees adherence to the recently launched Standards of Lending Practice, taking action when firms fail to achieve these.

The Standards of Lending Practice set the benchmark for good lending practice in the UK and are sponsored by the British Bankers’ Association (BBA) and the UK Cards Association. The Standards outline the way registered firms are expected to deal with their customers throughout the entire product lifecycle.

To become registered with the LSB, firms have to pass a stringent pre-application assessment.

Tom Drury, Group Chief Executive Officer of Arrow Global, comments: “As a customer-focused organisation, Arrow Global shares the same principles as the LSB. It looks to ensure people are treated fairly and receive a consistently high level of service.

“There is a growing number of firms in the financial services industry that are registered with the LSB, including the major high street banks – this can only be a good thing in helping to drive positive customer outcomes and is something we are proud to be part of.”

Robert Skinner, Chief Executive of the LSB, said: “We are delighted that Arrow Global has successfully completed our application process and is now part of a growing number of debt collection agencies and debt purchase firms that have signed up to the Standards of Lending Practice.

“We believe that bringing such firms fully into our oversight regime will contribute to ensuring that all customers in financial difficulties receive sympathetic and positive treatment.”
 
CCRI
3 October - Guoman Tower Hotel, Central London 

CCRInteractive, in association with Marston Holdings , is the largest and leading one-day conference from the publishers of CCRMagazine – a truly national and international event for the credit industry.

This landmark event allows delegates to: Learn best practice of how to increase profitable sales in today’s economy. Understand the key compliance issues and how they will impact upon you. Discuss the legislative and regulatory framework and how it will effect you. Consider the potential effects of Brexit on your business. Discover the latest innovations in the market to improve your collections. Motivate your staff to achieve ever improved results.

To book to attend in 2017, contact Stephen Kiely  or Alison Lucas. To find out more about being part of this landmark event, please contact Gary Lucas
CCRI 

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online

The Credit Excellence Awards

Awards 

Tuesday 3 October - Guoman Tower Hotel, Central London


Do not miss your chance to meet and network with the Winners and Finalists at the Credit Excellence Awards, in association with Hoist Finance.


To book your place to attend, please contact Alison Lucas.


subscriptions

CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


 

Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road
Southend-on-Sea
Essex
SS1 1EP

Registered in England No: 05483197