CCR Magazine

You are here  :Home arrow News arrow State-of-the-art mortgage appointment option available to customers
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines


Commercial Credit News


State-of-the-art mortgage appointment option available to customers PDF Print E-mail
Friday, 17 June 2016
A state-of-the-art way of customers talking to Nottingham Mortgage Services (a wholly owned subsidiary of The Nottingham) advisers is available in the society’s Chesterfield and Sheffield branches via a video link to their Head Office.

After successfully trialling the service with customers the society has introduced it in two of its busy branches, and anticipates making it more widely available in the future.

The service allows a customer to talk face-to-face with a qualified mortgage adviser via a video link, and to complete a full mortgage application there and then.

Head of Customer Services Tina Hayton-Banks said: “Today our mortgage advisers can look across the whole of the market to find the best mortgage for our customers, regardless of who it is with.

“We already offer the service over the phone and face-to-face in some locations but by using this modern technology we can now extend that face-to-face option to more locations. Customer feedback so far has been excellent.”

Head of Branch Network Gary Womersley added: “Finding our customers the best mortgage from across the whole of the market is something we are passionate about. This is a really exciting development.”

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online


CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road

Registered in England No: 05483197