CCR Magazine

CCRi banner ad
You are here  :Home arrow News arrow Vizolution launches new video and telephony solution
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines

Headlines

 
Commercial Credit News

Headlines

 
Vizolution launches new video and telephony solution PDF Print E-mail
Thursday, 14 April 2016
Vizolution has today launched a new video and telephony solution called vVid that is fully integrated with its screen sharing solution, vScreen.

The combined solution allows a customer to both see and speak with a remote agent who can display key information, explain complex information using images and even share documents. The combined product is particularly focused on high touch customer advice processes in sectors such as mortgages, investments, pensions, energy and telco.

There has been great interest in finding a way of allowing customers in-branch or stores to be served by telephony agents remotely. This use of video makes the advice and support process easy and convenient. vVid allows customers to experience a face-to-face interview via remote technology at their convenience, and in a completely secure environment.

Vizolution CEO Bill Safran said, “One of the overarching goals for businesses today is to find a way to more fully engage with their customers in a way that duplicates the quality of a face to face meeting. The addition of vVid video to the market leading vScreen screen sharing solution allows telephony agents to enhance the customer experience by allowing both parties to see each other while engaged in a customer journey. This provides all of the benefits of a face to face meeting with the speed, convenience and cost of telephony.”
 
CCRI
3 October - Guoman Tower Hotel, Central London 

CCRInteractive, in association with Marston Holdings , is the largest and leading one-day conference from the publishers of CCRMagazine – a truly national and international event for the credit industry.

This landmark event allows delegates to: Learn best practice of how to increase profitable sales in today’s economy. Understand the key compliance issues and how they will impact upon you. Discuss the legislative and regulatory framework and how it will effect you. Consider the potential effects of Brexit on your business. Discover the latest innovations in the market to improve your collections. Motivate your staff to achieve ever improved results.

To book to attend in 2017, contact Stephen Kiely  or Alison Lucas. To find out more about being part of this landmark event, please contact Gary Lucas
CCRI 

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online

The Credit Excellence Awards

Awards 

Tuesday 3 October - Guoman Tower Hotel, Central London


Do not miss your chance to meet and network with the Winners and Finalists at the Credit Excellence Awards, in association with Hoist Finance.


To book your place to attend, please contact Alison Lucas.


subscriptions

CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


 

Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road
Southend-on-Sea
Essex
SS1 1EP

Registered in England No: 05483197