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|1st Credit announces changes to its management team and a renewed focus for 2016|
|Wednesday, 16 March 2016|
1st Credit, the UK’s most ethical debt purchase and collection company, is announcing a number of changes to its management team as it focuses the business for 2016.
The company is strategically placed as an independent and agile purchaser in an increasingly consolidated market. It has strong backing from its majority shareholder and intends to continue building on its award-winning strength in customer experience.
After 14 years at the company, 1st Credit co-founder and Business Development Director Charles Holland has decided to retire. He will continue to work with the business on a part-time consultancy basis for specific projects. Client Relationship Director Ian Davies, who joined 1st Credit in 2003 and has worked closely with Charles, has been promoted to the role of Sales Director and will assume responsibility for the company’s client relationships.
Chief Financial Officer Simon Dighton has also decided to leave 1st Credit after eight years. Simon joined 1st Credit in 2008 and has significantly strengthened the finance function during his tenure.
Chief Investment Officer Bruce McLaren has become the company’s new Chief Financial Officer. He joined 1st Credit in 2013 after 14 years at Royal Bank of Scotland and has been a key part of the management team since then. Bruce will retain his CIO responsibilities.
In 2016 1st Credit will continue to streamline and innovate for the changing consumer credit environment – taking an ethical approach that extends beyond compliance into customer service. Following the successful launch of pilot customer benefits programme My Benefits in December, it will roll out the programme this year. The initiative gives free access to retail discounts and cashback offers at some of the UK’s largest retailers, and is designed to help customers manage their finances.
Eddie Nott, CEO of 1st Credit, said: “As a co-founder, Charles has had a profound impact on 1st Credit for the past fourteen years. Well known in the industry, he will be greatly missed. We are delighted that he has agreed to help us in a part-time consultancy capacity as he starts his retirement.
Likewise, Simon leaves the business in a solid position to adapt to the challenges of the changing consumer credit industry and we are pleased to announce that Bruce McLaren will be taking on the role of Chief Financial Officer. Ian Davies will also play an important role in taking the business forward in his new position as Sales Director.”
“1st Credit is well known for its award-winning ethical approach to compliance and its customer service values. An independent business, we have a unique position in the debt purchase market and intend to capitalise further on that in 2016. We are excited to be rolling out the My Benefits initiative, giving customers access to discounts and offers that will help them manage their finances and reach their debt free day.”
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