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What is knowledge management? PDF Print E-mail
Tuesday, 15 March 2016

The Knowledge Manager’s Handbook guides the reader through the essential steps of aligning knowledge management with organizational priorities and embedding a framework to unlock business value and deliver long-term benefits. Including international case studies of knowledge management applied in different sectors, from Mars, Huawei, Singapore Youth Olympics amongst others.

In his foreword, Founder and Executive Director of the Institute of Knowledge Management, Laurence Prusak, describes the authors as “two very experienced knowledge practitioners and thinkers to help all of us get through the difficulties of bringing forth a desperately needed new practice – still not taught much in business schools or recognized by economists – with clarity, insight, many good examples and good writing.”

Nancy Dixon, Common Knowledge Associates praises The Knowledge Manager’s Handbook, saying “I’ve been working in knowledge management for 20 years and I still picked up some new ideas in this book that will make my work easier. This is a book that knowledge managers will find themselves returning to again and again.”
3 October - Guoman Tower Hotel, Central London 

CCRInteractive, in association with Marston Holdings , is the largest and leading one-day conference from the publishers of CCRMagazine – a truly national and international event for the credit industry.

This landmark event allows delegates to: Learn best practice of how to increase profitable sales in today’s economy. Understand the key compliance issues and how they will impact upon you. Discuss the legislative and regulatory framework and how it will effect you. Consider the potential effects of Brexit on your business. Discover the latest innovations in the market to improve your collections. Motivate your staff to achieve ever improved results.

To book to attend in 2017, contact Stephen Kiely  or Alison Lucas. To find out more about being part of this landmark event, please contact Gary Lucas

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