CCR Magazine

CCRi banner ad
You are here  :Home arrow News arrow Midlands firm powers ahead with double award win
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines

Headlines

 
Commercial Credit News

Headlines

 
Midlands firm powers ahead with double award win PDF Print E-mail
Wednesday, 16 December 2015

Rapidly expanding West Midlands business outsource specialist Sigma Financial Group has won two major industry awards for its pioneering work with the energy sector.


A team of 90 specialists from the firm have been named ‘Energy Team of the Year’ in the 2015 Utilities and Telecoms Awards for the early arrears customer contact services provided to leading energy suppliers.

The thriving Midlands company, which has offices in Redditch and Birmingham, beat competition from household names in the energy industry including British Gas, NPower, Ovo Energy and Extra Energy.

Meanwhile, the firm has also collected the Outsourcing Partnership of the Year title at the 2015 Midlands Contact Centre Forum Awards (MCCF) – which again recognised the work Sigma has done in partnership with major energy companies.

The awards provide the latest in a line of good news for the firm and come only seven months after Sigma announced plans to bring 700 new jobs to Birmingham by December 2016. The new jobs will more than double the firm’s workforce.

Gary Gilburd, Managing Director and co-founder of Sigma, said: “In both awards we have had exceptional feedback from the judges as we were up against some great businesses in two tough categories.

“But overall the judges were blown away by our story and what we had accomplished in the energy sector since launching the team in May last year. It is fantastic for the whole team at Sigma to walk away with both awards and a huge endorsement of what we have achieved.

“It is the icing on the cake for what has been a massively successful year for us.”

MCCF involves 680 call centres across the region sharing best practice ideas and knowledge, with industry experts having singled Sigma out for praise.

Sigma works in the B2B and B2C sectors with clients including major blue chip organisations from the utilities, financial services, retail and telecommunications industries.
 
CCRI
3 October - Guoman Tower Hotel, Central London 

CCRInteractive, in association with Marston Holdings , is the largest and leading one-day conference from the publishers of CCRMagazine – a truly national and international event for the credit industry.

This landmark event allows delegates to: Learn best practice of how to increase profitable sales in today’s economy. Understand the key compliance issues and how they will impact upon you. Discuss the legislative and regulatory framework and how it will effect you. Consider the potential effects of Brexit on your business. Discover the latest innovations in the market to improve your collections. Motivate your staff to achieve ever improved results.

To book to attend in 2017, contact Stephen Kiely  or Alison Lucas. To find out more about being part of this landmark event, please contact Gary Lucas
CCRI 

 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online

The Credit Excellence Awards

Awards 

Tuesday 3 October - Guoman Tower Hotel, Central London


Do not miss your chance to meet and network with the Winners and Finalists at the Credit Excellence Awards, in association with Hoist Finance.


To book your place to attend, please contact Alison Lucas.


subscriptions

CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


 

Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road
Southend-on-Sea
Essex
SS1 1EP

Registered in England No: 05483197