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Black Friday: what lenders need to know PDF Print E-mail
Wednesday, 18 November 2015

As retailing bonanza Black Friday fast approaches consumers will be planning to spread the cost of their seasonal spend. Last year, UK consumer credit increased by £1.3 billion in November, above the average monthly increase of £1 billion over the previous six months. For merchants and lenders, it is important to provide simple and quick commerce to ensure that customers don’t go elsewhere this holiday season. 

Paul Thomas, Managing Director at Provenir, risk decisioning solutions provider, says, “If customers are looking to spread the cost of their holiday spend, be it through a credit or finance agreement from a catalogue or merchant, or with the help of a loan, they want their dealings with the merchant or lender to be straightforward, and for a quick financing decision. In today’s digital age customers expect quick results; lenders are under pressure to deliver a good customer experience.”

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