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StepChange Debt Charity responds to the ICO fining Oxygen Ltd for making nuisance calls PDF Print E-mail
Tuesday, 10 November 2015

In response to today’s record nuisance calls fine imposed by the Information Commissioner’s Office (ICO), Peter Tutton, Head of Policy at StepChange Debt Charity, said: “Nuisance calls are a serious problem that causes considerable anxiety and stress, so we are pleased that the ICO has identified such practices and is penalising the offenders. While this fine is welcome, there is still much more to be done.

“Our research shows that over half of British adults have been contacted by fee-charging debt management companies or marketers selling high-cost credit and this is still a real, everyday problem.

“The FCA now needs to move more quickly and bring forward its review of the rules on unsolicited real-time promotion of high-risk financial products. With increased power for regulators and a complete ban on unsolicited high-risk credit marketing calls, we can stop this harmful and unacceptable behaviour before it begins.”

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