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Noble Maestro Named a 2015 Product of the Year PDF Print E-mail
Tuesday, 01 September 2015

Noble Systems, a global leader in unified contact centre technology, has received a “2015 Product of the Year Award” from TMC, a global, integrated media company. The Award recognises Noble Maestro version 8. Noble Maestro provides an intuitive manager portal for the Noble Enterprise Solution Suite, making it easy for users to manage agents, campaigns, lists, and data, assign contact strategies, coordinate multichannel activities and control workflows.

Noble Maestro version 8 is an upgrade of the company’s flagship offering for contact centre management and reporting. Key enhancements and features in version 8 include:

    •    Enhanced IVR Features
    •    Automated Speech Recognition Support
    •    Enriched Dialling Management
    •    Improved Appointment Management
    •    Upgraded Multichannel Tools

Chris Hodges, Senior Vice President Sales & Marketing Noble Systems, says: “The Noble Maestro manager portal is a central component of our Enterprise contact centre suite for premise and cloud-based platforms. Its intuitive design and ease of use puts it at the top of our clients’ favorite system features and makes it a vital part of their daily operations. We are excited that TMC recognises our continued innovation to help companies improve efficiency and streamline management functions for today’s fast-paced environments”.

“Congratulations to Noble Systems for being honored with a 2015 Communications Solutions Product of the Year Award”, said Rich Tehrani, CEO, TMC. “Noble consistently develops innovative products which are among the best solutions that facilitate voice, data and video communications. I look forward to continued excellence from Noble Systems in the future”.

(Source - Noble Systems Press Release)  

 
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