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Commercial Credit News
|GMC Software Technology comment on results of latest UKCSI - Challenger banks drive improvement|
|Tuesday, 14 July 2015|
The Institute of Customer Service has today released the findings of the UK Customer Satisfaction Index (UKCSI), which has found that first direct is the highest placed UK organisation for customer service.
According to GMC Software Technology, the fact that a bank tops the table, ahead of usual retail stalwarts such as John Lewis, shows the rapid improvement the financial sector is showing in customer service.
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