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Commercial Credit News
|FCA discussion paper calls on firms to deliver smarter, effective communications|
|Thursday, 25 June 2015|
The Financial Conduct Authority (FCA) has kick-started a debate to encourage firms, consumer groups, and stakeholders to work together to deliver information to consumers in smarter and more effective ways.
The discussion paper, Smarter Consumer Communications, challenges firms to consider innovative ways of engaging and communicating with consumers about products and services, for example, by using videos, infographics or other new approaches to present information to consumers clearly and in a way that is easy to understand.
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