CCR Magazine

You are here  :Home arrow News arrow Civica set to improve council tax recovery using Destin Solutions technology
Contact Us Newsletter Signup RSS Feeds

Latest News Headlines


Commercial Credit News


Civica set to improve council tax recovery using Destin Solutions technology PDF Print E-mail
Thursday, 21 May 2015

Going from strength to strength, Local Authority technology specialists Destin Solutions Limited has just announced that Civica has become a main distributor of their Business Intelligence (BI) software in the UK. Civica will be selling OPENView, a highly specialised reporting and analytics tool, customised to meet the needs of local authorities seeking smarter ways to recover debt.

Civica, a market leader in specialist systems and business process services that helps organisations transform the way they work, identified a need amongst customers for a tool to help drive better recovery and collection rates. Taking extracts from virtually any data source, including council tax, benefits, housing and sundry debtor systems, managers can gain a single view of their debt using Civica’s OPENView product to produce detailed real time reports at the touch of a button.

Local Authorities have a wealth of data at their fingertips and OPENView will consolidate that data producing custom reports that help identify how teams and individuals are performing against targets, areas for improvement and how to maximise debt collection in areas like council tax recovery. At a more strategic level OPENView can be used as a tool to help Councils better forward plan and forecast future income, based on real data and not just what has been recovered historically. 

Civica’s customers will be able to produce liability reports at the touch of a button providing them with information on empty properties, exemptions, the number of live accounts they have and payment methods. Reports can also be quickly and easily prepared for councillors requesting the specifics around their particular ward or parish, delivering more informed insight than ever before.

Rachel Brier, Operations Director of Civica commented “The OPENView product gives the customer an insight into the council’s collection and debt recovery performance and gets you there quickly and intuitively. As a specialist in delivering public sector technology at Civica we believe that the product powered by Destin Solutions is one of the best performance management tools on the market.”

Duncan Baxter, Director at Destin Solutions adds “We are delighted that Civica has selected our software, to provide to their customer base. It’s great to work with like-minded companies who understand the importance of presenting information in a simple and usable format that can make a real impact on the decisions an authority makes going forward.”   

(Source - Destin Solutions Press Release)  


 Forums International Ltd

Forums International Ltd

 Attendance at your first meeting is free of charge, and please quote reference 'CCR2016' to receive the special 10% discount off of your first annual subscription.

Find out more here.

latest issue

CCR Cover

The latest edition of CCR Magazine, the leading editorial publication in the UK credit industry, is out.

Read the latest issue online


CCR is the premier magazine for consumer and credit professionals. It provides an independent voice to the industry, breaking major news stories and running in-depth features.

As a magazine, it works with and campaigns on behalf of the credit industry to promote its importance as a centre of potential profit and business development to the wider business world.

Subscribe to CCR Magazine

CCR World Magazine


Providing information and analysis for thousands of senior credit professionals worldwide, every quarter.

Find out more

GTS Media Ltd
81 Cambridge Road

Registered in England No: 05483197