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|Cabot Credit Management Appoints a Head of Customer Journey|
|Monday, 13 April 2015|
Cabot Credit Management (CCM), a leading acquirer and manager of consumer debt, has appointed Deborah Green as Head of Customer Journey.
Green, who previously was Head of Customer Operations (Recoveries) for CCM, has over seventeen years experience in consumer debt recovery. In her new role she will be responsible for the management of the overall customer journey, including the customer call framework and letters, customer experience and customer care.
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