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Sharp rise in debt judgments
Wednesday, 08 November 2017
The value of default and small claims judgments in Northern Ireland skyrocketed during the third quarter, according to figures released today by Registry Trust.  
Phillips & Cohen promotes new global chief operating officer
Tuesday, 07 November 2017
Phillips & Cohen Associates, Ltd., the deceased account management specialist servicing creditors in the US, Canada, UK, Ireland, Australia, Spain and New Zealand, has moved to strengthen its senior leadership team.
Repossession to completion times shorten while returns rise
Tuesday, 07 November 2017
The amount of time from taking a house into possession until its sale has reduced significantly over the past year, dropping from 154 days to just 115 when sold through Spicerhaart Corporate Sales.
Cabot Credit Management (Cabot) - Q3 Results
Friday, 03 November 2017
Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for the nine months ended 30 September 2017.  
Lowell to acquire carve-out business from Intrum
Thursday, 02 November 2017
Lowell, a European leader in credit management services backed by the Permira funds and Ontario Teachers’ Pension Plan, has today entered into a definitive agreement to acquire the carve-out business from Intrum. The carve-out comprises Lindorff’s entire business in Denmark, Estonia, Finland and Sweden as well as Intrum Justitia’s entire business in Norway and was specified by the European Commission as a condition of the combination of the two companies earlier this year.  
Debt recovery specialists named in prestigious guide
Thursday, 02 November 2017
A national team of debt recovery specialists have been named in the Top Tier of the prestigious Legal 500 guide. 
CSA Urges Collections Agencies to Prepare for New Card Payment Ban
Wednesday, 01 November 2017
The Credit Services Association (CSA), the voice of the debt collection and debt purchase sectors, has urged members to start preparing for the government’s decision to ban additional charges for certain future card payments.  
Reform needed as UK insolvency framework slips in World Bank rankings - R3
Wednesday, 01 November 2017
The UK government needs to kick-start its stalled corporate insolvency reforms in the wake of the UK insolvency framework falling from 13th to 14th in the World Bank’s rankings (published today at 2pm), says insolvency and restructuring trade body, R3. 
70 per cent of contact centres require customers to read sensitive data aloud
Tuesday, 31 October 2017
A new survey of contact centre agents conducted by Semafone reveals the dire state of contact centre data security. Drawing responses from more than 500 agents across industries around the globe, the survey shows that a concerning number of contact centres rely on outdated, risky practices for customer interaction, data collection and fraud prevention. This exposes organisations to inside and outside security threats, and puts sensitive customer information at risk.
Liquid Voice Expands International Operations
Tuesday, 31 October 2017
Liquid Voice, a leading provider of interaction recording, quality management and analytics, has announced the appointment of Sean Gallen as APAC Sales Manager. In this new role, he will be responsible for managing all sales activity and building the company’s reseller channels activity throughout the region.  
Aeriandi Adds Automatic Speech Recognition to its Suite of PCI Compliant Voice Services
Thursday, 26 October 2017
Award-winning secure voice solutions provider, Aeriandi, has today unveiled its automatic speech recognition (ASR) technology – the latest addition to its Suite of Payment Card Industry Data Security Standard (PCI DSS) compliant voice services.  After a successful roll out with a leading UK energy company, Aeriandi’s ASR technology is now widely available to all customers via its cloud-hosted secure payments platform. 
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