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Litigation expert strengthens team at FJG
Monday, 07 August 2017
Essex-based Solicitors Fisher Jones Greenwood LLP have expanded their Civil Litigation team with the appointment of Litigation Solicitor, Rhian Lowe.
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Debt recovery work on the rise, with 23.5% more money claims handled by the County Courts in 2015
Monday, 07 August 2017
Law firms in the UK could be heading for a debt recovery windfall as the volume of debt recovery work seems set for a major rise. Work on debt recovery, debt collection, repossessions and insolvency is all set for growth in the UK in the coming years. 2016 has already seen a significant acceleration in cases, with the number of County Court Judgements (up 22.7% to around 950,000), the number of High Court Enforcement Officer cleared writes (up 13% to almost 86,000 writs) and the number of insolvencies (personal and business up around 12%) indicating the scale of rising work. On top of this, it is worth noting that at the end of 2016, all financial companies in the UK held on their balance sheets non-performing loans and advances to the value of £72 billion and had almost £91 billion of loans and advances which are either not performing or in forbearance. 
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Noble Systems Announces Award Winners at SNUG 2017 EMEA‚Äč
Thursday, 03 August 2017
Noble Systems, a global leader in omnichannel contact centre technology solutions, presented its annual Select Noble Users Group Awards at the company’s 2017 SNUG EMEA conference – a gathering of Noble Systems clients and partners – held at the end of June at The Lowry Hotel in Manchester, UK.
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Financial services sector drives UK outsourcing to record period
Thursday, 03 August 2017
The UK outsourcing market recorded its strongest half year performance since 2012 between January and June as financial services companies ramped up activity, according to the Arvato UK Outsourcing Index.
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Splicecom partners with Macfarlane to deliver Omni-Channel Contact Centre solutions
Tuesday, 01 August 2017
British-based voice platform specialist Splicecom has joined forces with Macfarlane, a pioneer in Conversation Management technology, to deliver a ground-breaking suite of omni-channel Customer Experience solutions.
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Echo Managed Services appoints programme director
Tuesday, 01 August 2017
Outsourced customer contact specialist Echo Managed Services has appointed a programme director to deliver its new cloud-based billing solution for the global utility market.
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UL Cloud-based Payment Test Tool qualified by American Express
Tuesday, 01 August 2017
UL is proud to announce that UL's cloud-based functional test suite for American Express has been qualified. The UL American Express HCE Functional Test Suite verifies if mobile applications supporting tokenized payments are compliant with the Expresspay Mobile HCE Specifications. This test suite has been assessed by American Express and meets the applicable test tool qualification requirements supporting Type Approval activities for American Express payment products.
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Sharp drops in underlying corporate and personal insolvencies in Q2 2017
Friday, 28 July 2017
Commenting on the Q2 2017 England & Wales insolvency statistics (published this morning by the Insolvency Service), Adrian Hyde, president of insolvency and restructuring trade body R3, says: 
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Equita makes new appointment
Wednesday, 26 July 2017
Equita has the pleasure in welcoming Bev Osborne to Equita in a new position as Senior Client Services Manager. 
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R3 - Comments on the AiB's insolvency stats, Q1 2017-18
Wednesday, 26 July 2017
Commenting on the Scottish Insolvency Statistics, April to June 2017 (Q1 2017­18), Tim Cooper, Chair of R3 in Scotland, the insolvency trade body says:
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Portsmouth City Council Extends Call Recording To More Departments
Wednesday, 26 July 2017
Following the successful installation of a Liquid Voice interaction recording platform in 2014, Portsmouth City Council is extending the use of recording technology to a number of additional departments within the Civic Offices in Guildhall Square.  The council has awarded a contract to Liquid Voice to install a new system, to record all calls to the Adult Social Care Help Desk, Housing Benefits and Debt Recovery teams, which went live in June.  
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