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ACA of Texas Establishes Disaster Relief Fund for Victims of Hurricane Harvey
Thursday, 14 September 2017
Austin – The American Collectors Association of Texas announced today that it established a Disaster Relief Fund to support victims of Hurricane Harvey who are enduring unprecedented hardship and tragedy stemming from the impact of the storm.  
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Benefit deductions risk pushing people deeper into debt
Thursday, 14 September 2017
The use of direct deductions from people’s benefits, by utility companies, housing providers, councils and others, to cover arrears payments is making it more difficult for families to pay for essentials and is forcing many to use credit to keep on top of bills. This is according to new research released today by StepChange Debt Charity [1]. The charity is warning that the introduction of Universal Credit and rules that will allow for greater amounts to be deducted from benefit payments risks exacerbating these problems.  
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£80 million returned to creditors
Wednesday, 13 September 2017
Statutory debt relief and debt management products overseen by Accountant in Bankruptcy (AiB) have returned £80 million to creditors in the past year, according to the Annual Report and Accounts published by the Agency today (13 September 2017).  
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Card expenditure statistics July 2017
Wednesday, 13 September 2017
The number of card payments increased to 1.39 billion in July, largely because of the migration of cash payments to card and the increased use of contactless. Total spending was £57.8 billion, up from £54.2 billion in July 2016. 
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More than half of the UK public expect to abandon cash in next two years
Wednesday, 13 September 2017
More than half (55 per cent) of UK consumers expect to abandon using cash for shopping in the next two years, according to new research, conducted by Paysafe, a leading global payments provider. The report, called Lost in Transaction, uncovered the rapid move towards a cash-free economy with a third (34 per cent) of Britons only visiting an ATM once a month or less, and one in six saying they rarely carry cash at all, with that figure rising to one in five for under 34s. With the research showing two thirds (65 per cent) of people carrying less cash than a year ago, the move away from physical notes and coins only looks set to continue. 
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192.com launches ANDROMEDA a new data visualisation service for debt recovery investigators
Monday, 11 September 2017
192.com today announced the release of its new data visualisation and investigation service. Andromeda is an industry-first SaaS tool which links UK people, businesses and addresses together in a visual graph, revealing connections and links that would normally remain hidden, so improving the fight against all kinds of fraud and deception. 
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CallMiner Customer, Phillips & Cohen, Shortlisted
Monday, 11 September 2017
CallMiner, the leading platform provider of speech and customer engagement analytics, announced today that CallMiner and Phillips & Cohen Associates, a global pioneer in Deceased Account Management services, have been shortlisted for the ‘Best Customer Insight/Voice of the Customer Initiative’ by the European Contact Centre and Customer Service Awards 2017. The ECCCSAs are the largest and longest running awards in the customer contact industry and recognise and reward organisations that are leading the way in delivering exceptional service to customers.
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CallMiner Customer, Phillips & Cohen, Shortlisted for ‘Best Customer Insight/Voice of the Customer
Monday, 11 September 2017
CallMiner, the leading platform provider of speech and customer engagement analytics, announced today that CallMiner and Phillips & Cohen Associates, a global pioneer in Deceased Account Management services, have been shortlisted for the ‘Best Customer Insight/Voice of the Customer Initiative’ by the European Contact Centre and Customer Service Awards 2017. The ECCCSAs are the largest and longest running awards in the customer contact industry and recognise and reward organisations that are leading the way in delivering exceptional service to customers.
Read more...
 
Global Processing Services supports Apple Pay for Issuers
Friday, 08 September 2017
Global Processing Services (GPS), a leading payments processor, now supports Apple Pay using Mastercard Digital Enablement Service (MDES). Apple Pay is now available to all clients using the pioneering GPS Apex platform. Apple Pay is transforming mobile payments with an easy, secure and private way to pay that’s fast and convenient.
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Gateley Plc joins the ASTL
Thursday, 07 September 2017
Gateley Plc, the legal business of law-led professional services group Gateley, is the latest to join the Association of Short Term Lenders (ASTL) as an associate member. The membership now stands at 38 members and 31 associate members. 
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Begbies Traynor expands Sheffield office with new partner appointment
Thursday, 07 September 2017
Leading business rescue and recovery specialist Begbies Traynor has appointed Kris Wigfield as a partner in its Sheffield office.  
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