Public Group active 3 months, 4 weeks ago

CCRMagazine and Esendex brought together a group of senior professionals to discuss the future of the collections sector. They were: Mark Higgins, chairman, Ascent Performance Group; Jannie Vermeulen, credit risk officer, Fleet Mortgages; Andrew Alder, head of partnerships, PayPlan; Martin Wicks, risk & internal audit manager, ARC (Europe); John Preston, head of billing, collections and revenue assurance, Tesco Mobile; Jaki Merrett, group head of collections and recoveries, OneSavings Bank; Marie Marsden, head of credit operations, Shop Direct Financial Services; Graham Price, independent professional; Clive Jacobs, credit manager, Dong Energy UK; Mark Bryant, compliance director, SLL Capital; Negeen Arasteh, head of recoveries litigation, Funding Circle; Michael Hoare, head of risk analytics & retail credit, RateSetter; Kishan Bhatt, collections & recoveries external placement manager, First Utility; Victoria Herd, director, Hilton-Baird Collection Services; Frank Horvath, managing director, Link Financial Outsourcing; Denise Crossley, CEO, MMF; Adam Rathbone, solutions consultant, Esendex; and James O’Hare, head of commercial team UK&I, Esendex

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