A webinar will be run on at 3.30 on the afternoon of Friday 22 May by the CICM East of England Branch. With many disbanded credit teams across the UK, companies are asking employees from all departments to help collect cash, this webinar will be a refresher to hit the ground running in Credit & Collections. The webinar will cover:
- What is credit?
- Credit in context
- Know your customer
- Collection tools & techniques
- Securing the Deal
- Effective follow up
Jules Eames FCICM(Grad) PGCE – CICM Qualifications and Resource Development Manager