Tinubu Square and Gestion Credit Expert: strategic partnership on debt collection services

Tinubu Square, a leading provider of trade credit, bonding & surety and receivables finance solutions, has sealed a strategic partnership with GESTION...

Arrow Global Selects Xactium to Transform Risk Management Processes Organisation-Wide

Established in 2005, Arrow Global Group specialises in the purchase, collection and servicing of non-performing loans. It identifies, acquires and manages...

UK fintech expands its international footprint into the US, converting classifieds sites into transactional marketplaces for the first time

Shieldpay has increased its global footprint by launching in the US by partnering with the car classified site, AutoClassics.com. Shieldpay enabled the site to...

Divergent insolvency rates point to two-tier debt economy – TDX Group comments

Following the release of the Insolvency Service Individual Insolvencies statistics today, Richard Haymes, Head of Financial Difficulties at TDX Group, an...

Brexit White Paper plans on insolvency are welcome – R3

Commenting on the Government’s Brexit White Paper, published earlier today, Duncan Swift, vice-president of insolvency and restructuring trade body R3, says:...

Half of all back-office processes to be automated within a decade

More than two fifths (41 per cent) of finance back-office processes could be automated in the next five years, a new study from global customer services...

Second edition of book “Happy Customers Faster Cash U.S. Edition” published

Selling on open account terms is a common business practice in the United States and in many other countries. Business people often take it for granted that...

New Aeriandi survey reveals voice is the silent cyber security threat

A new study from voice security company, Aeriandi, has highlighted UK organisations’ contradictory attitudes towards the voice channel, increasing the...

Tungsten Network launches billing service for Accounts Receivable departments

Tungsten Network, the global digital automation platform, has dramatically expanded the scope of its invoicing services with the official launch of Tungsten...

Electricity North West Supercharges Customer Contact with storm®

Electricity North West has signed a new contract to deploy an omni-channel cloud contact centre solution on the storm® platform. The deal extends Electricity...

Serrala Announces Release of Alevate, a Suite of Cloud-based Solutions to Manage Inbound and Outbound Payments

Serrala, the international provider of solutions for inbound and outbound payments and related finance processes, today announced the launch of Alevate, the...

New risk and compliance director at Ardent as growth continues

Liverpool-based DCA and provider of outsourced early arrears and white label solutions, Ardent Credit Services has appointed Nataly Rapoport as the company’s...

Centtrip launches new feature that enables businesses to make hundreds of payments in multiple currencies with one click

Centtrip, an international payments, FX and treasury management specialist, has introduced a unique ‘Batch Payments’ feature that enables corporate clients...

Tinubu Square wins Eurocloud Award ‘Best Vertical SaaS Solution’

Tinubu Square, a leading provider of trade credit, bonding & surety and receivables finance solutions, has been awarded the 2018 “Trophées du Cloud”...

Target Group and Telrock Systems announce partnership

Target Group Limited, the business process outsourcing and operational transformation provider and Telrock Systems Limited, a leading global provider of modern...

‘Peak faith’ in the cloud only 12-18 months away with slump to follow, warns 6point6 Cloud Gateway

Independent technology consultancy 6point6 Cloud Gateway warned today of faith in “the cloud” peaking in 2019 before collapsing in 2020, then recovering...

Walker Morris extends support in Scotland for financial services clients to meet demand

Law firm Walker Morris is providing support to its financial services clients in Scotland by taking office space in Lochrin Square, in Edinburgh’s...

Dealers Need to Be More Imaginative in Embracing Online Retailing

The lessons from High Street retailing in 2018 so far, should be informing car retailers that they need to be embracing a more imaginative approach to their...

Digital Wallet Promises to create a decentralised banking system – that is fairer and more stable

iBAN, a UK-based company, plans to launch iBAN Wallet – a digital alternative to traditional banking. iBAN Wallet aims to bring all the key banking...

Arvato Financial Solutions acquires 3C

The purchase of 3C Deutschland GmbH by the international financial services provider means insurers can now have the entire claims process managed from a...

TDX Group makes double director hire

TDX Group, the leading provider of data and technology-driven debt solutions for businesses, has appointed James Connolly as UK Business Development Director...

Redwood Technologies Group Shortlisted in Enterprise Awards 2018

Redwood Technologies Group has been nominated for the Enterprise Awards 2018, known as the “Oscars of the Technology Industry”. Now in their eighth year,...

Leeds-based Lowell gets 4th Gold for service

Lowell, the leading European credit management company based in Leeds, has again achieved Investors in Customers’ (IIC) Gold status. This is the fourth year...

New artificial intelligence-driven software has potential to change the customer experience delivered by call centres forever

CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 the launch of...

Saxo Payments Banking Circle VP of Marketing appointed to the Executive Board of the European Women Payments Network

Miranda McLean, VP of Marketing at ground-breaking financial utility, Saxo Payments Banking Circle since its launch, has been appointed to the Executive Board...

UK technology startup Rimilia secures place in Microsoft ScaleUp programme

Rimilia, a leading global intelligent financial automation software provider, has announced a collaboration with Microsoft after being accepted onto the...

Reaction to Welsh Government abolishment of council tax imprisonment

Alistair Chisholm, head of advice sector policy and partnerships at PayPlan, wrote an industry report ‘I can’t believe we still do that’ in November...

Business rates appeals from 2010 remain unresolved

More than 133,000 businesses are still waiting for an appeal of their business rates valuation from 2010 to be resolved, council leaders reveal. More than 1...

SIA the first network provider certified for instant payments of the ECB

SIA is the first Network Service Provider to have acquired certification from the Eurosystem (ECB and national central banks in the Eurozone) to provide access...

Over a third of Brits think the UK will be cashless in 10 years or less

Online research from Equifax, the consumer and business insights expert, reveals over a third (37%) of Brits believe the UK will be a cashless society within...

Content Guru Scores Top Marks in New Education Framework

UK-based customer engagement technology leader, Content Guru, has been enlisted into the new Education Framework, where it will make its award-winning cloud...

CSA confirms programme for 2018 UKCCC with key focus on technology

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the full programme for this year’s UK...

Payments community calls on Government to show courage in supporting the UK payments industry

The Emerging Payments Association (EPA) has today published its response to HM Treasury’s (HMT) call for evidence on cash and digital payments in the new...

Claims companies rush for profits before a new regulator takes hold

On 5th June the Financial Conduct Authority (FCA) published a consultation on regulating Claims Management Companies (CMCs) when they fall under the remit of...

Hanse Orga Group Rebrands, Now Renamed Serrala

Hanse Orga Group, an international provider of solutions for inbound and outbound payments and related finance processes, today unveiled its new name and...

Slider to appear for charity event

On Thursday the 2nd August rock band around 20:00hrs SLIDER will appear at the Cage Wine Bar, Reigate, Surrey on behalf of ‘Grassroots Suicide Prevention’....

UK business debt rises by a quarter

The total value of UK business judgments rose sharply by 25 percent during the first quarter of the year, according to figures released today by TrustOnline....

Content Guru Ranked in 2018 Ventana Research Cloud Contact Centre Index

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in Ventana Research’s ‘Value Index: Contact Centre in the Cloud in...

Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience

Eckoh plc (“Eckoh”, AIM: ECK), the global provider of secure payment products and customer contact solutions, has won the Best End-to-End Customer...

Getronics maintains top customer satisfaction rankings

Getronics, the global ICT services group, has maintained market-leading customer satisfaction ratings in the last twelve months, according to the Whitelane...

StepChange Chairman to step down to chair the new Single Financial Guidance Body

StepChange Debt Charity today congratulates Sir Hector Sants on his appointment as the first Chair of the new Single Financial Guidance Body, and announces...

CVA reforms needed, says insolvency and restructuring trade body

Reforms should be made to improve the effectiveness of Company Voluntary Arrangements, a common High Street insolvency procedure, according to research...

Northern Irish judgments rise in Q1

The total number of defaults and small claims judgments issued in Northern Ireland during the first quarter of the year rose to the highest levels since Q1...

Prospering economy shrinks bad debt losses

Businesses in the UK have reported decreasing bad debt losses in a sign of a strengthening economic environment. On average, businesses wrote off 2.0 percent...

SIA acquires card processing businesses from First Data

SIA, a European high-tech leader in payment infrastructure and services, and First Data Corporation (NYSE: FDC), a global leader in commerce-enabling...

Decrees against Scottish companies skyrocket

The number of debt decrees registered against Scottish companies sharply rose during the first quarter of 2018, according to figures released today by Registry...

StepChange Debt Charity comments on Which? letter to FCA on overdrafts

In a letter addressed to the FCA signed by 84 MPs, Which? today [23rd May] demands urgent action on restricting unarranged overdraft charges to the same level...

One in six bankrupts declaring assets have over £50,000 – R3

One-in-six (15%) people who declared their assets when entering bankruptcy in 2016-17 had assets worth over £50,000, serving as a stark reminder that you...

Fintech pioneer Centtrip launches bespoke fee structure

Fintech pioneer Centtrip has introduced a bespoke fee structure available to all its corporate clients, enabling them to decide when and how they are charged...

Lowell Q1 2018 Results: a positive start to the year and increased funding flexibility

Lowell, a European leader in credit management services, has delivered another positive set of quarterly results for the period 1 January to 31 March 2018,...

Debt collectors act to support customers with mental health issues

The debt collection industry has taken a significant step towards stopping people in debt with mental health problems from having to pay to prove their...

‘Relentless’ rise in CCJs highlights precarious state of household finances

The Registry Trust has today published figures showing that 305,877 county court judgments (CCJs) were registered against consumers in England and Wales during...

Leap in tribunal awards

The number of tribunal awards registered during the first quarter of the year rose by a half compared to Q1 2017, according to figures released today by...

MBA appoints Former Adere Director

MBA-Group strengthens the team by appointing New Business Sales Director Martyn Viquerat in support of our continued investment in digital technology and wider...

CSA appoints new Head of Sales

The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Mark Buckley as its new Head of Sales....

CallMiner Eureka named Best Speech Analytics Solution and a Top 10 Contact Centre Technology

CallMiner, the award-winning platform provider of speech and customer engagement analytics, announced today that Eureka 10, The Post Contact Interaction...

Huddersfield FC bottom of the table when it comes to paying suppliers

Data released today in Creditsafe’s Prompt Payment Premier League, has revealed Huddersfield FC takes on average 53 days beyond payment terms to pay invoices...

Payments disrupter launches its new Global Account with a smart card and crypto currency functionality

Payments disrupter Paysend opened pre-registration for its new platform this week, with a headline feature of a new smart card allowing customers to select and...

UK outsourcing market dominated by financial services

Outsourcing contracts worth £718 million were signed in the UK between January and March, with financial services and retail businesses the most active...

Cabot Credit Management delivers strong performance as Encore announces Cabot is to become a wholly owned subsidiary

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for the three months ending 31st...

New appointments strengthen management team for Anglia

Anglia UK has strengthened its senior management team with the appointment of two new directors. Lyn Danaher and Duane Snelling join the credit management firm...

Highways England Dart Charge Scheme Selects JBW Group to Recover Unpaid Penalty Charge Notices For Further 3 Years

JBW Group, one of the UK’s leading Enforcement service and Debt Recovery providers to Local and Central Government, have now cemented their position as the...

Liquid Voice Expands Solution Portfolio With New Advanced Voice Analytics

Liquid Voice, a leading provider of interaction recording, quality management and analytics, has announced the immediate availability of Liquid Analytics. This...

Global Alliance Formed to Standardise Parking Data

The Alliance for Parking Data Standards has been formed by the British Parking Association, the International Parking Institute and the European Parking...

Combating our love-hate relationship with contactless payments

Lina Andolf-Orup, Global Product Marketing Manager, Fingerprints Contactless payments’ popularity is undeniable. Of the 3.5 billion payment cards produced...

UK exporters under pressure as global payment terms lengthen

UK exporters face cashflow pressure as the length of payment terms reach record highs globally, according to leading trade credit insurer Euler Hermes. The...

Qualco UK launches inaugural charity football tournament

Qualco UK invites the industry to get involved in its inaugural charity seven-a-side football tournament, which will take place during the Autumn at Walton...

Consumers warned as judgments soar

UK consumers saw a 22 percent spike in adverse debt judgments last year, according to national statistics released today (May 4) by TrustOnline. Over the same...

Hanse Orga Group’s Secure Electronic Banking Payment Solution is Now Bacs Approved

Today, Hanse Orga Group, the market leader in financial automation software, announced that its secure electronic banking payment solution, EBSec®, is now...

Alan Smith Joins Court Enforcement Services as Director of High Court Compliance

Court Enforcement Services has appointed the experienced and authorised High Court Enforcement Officer, Alan Smith. He will report directly to the Board on all...

UK Finance comments on new joint EU-UK working group on financial services

The European Commission and HM Treasury have today asked the European Central Bank and the Bank of England to convene a technical working group on risk...

CSA announces strong line up of speakers for UKCCC

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the first of an impressive line-up of...

DWF grows financial services sector with new appointments

DWF has announced further growth of its financial service sector group with the appointment of partner Martin Puglsey, who joined DWF in October 2017 from the...

Enforcement Agents seek to extend CCJ debt enforcement work

Proposed reforms that would allow high court enforcement officers and certificated enforcement agents to enforce small sum County Court Judgments and Consumer...