Baroness Tyler of Enfield appointed new Money Advice Trust President and Otto Thoresen as an Ambassador

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has today announced Baroness Tyler of Enfield as its new President....

Lowell third quarter results 2020 – Continued resilience, efficiency, and delivery

Lowell, a European leader in credit management services, today announced its results for the quarter ending 30 September 2020. Financial highlights Resilient...

CSA’s reaction to the Chancellor’s Spending Review

Spending Review statement: Chris Leslie’s (CEO of the CSA) reaction to the Chancellor’s Spending Review. “The OBR’s forecast of an economic...

Paylink Solutions integrates HooYu to digitalise the lending onboarding journey

Leading KYC and customer onboarding specialist, HooYu, today announced a partnership with Paylink Solutions to help accelerate digital transformation in the...

Ebury and TrustBills partner for growth and better services

Ebury, the global transaction platform, has signed a new partnership with TrustBills, a rapidly growing German fintech that helps companies finance their...

Euler Hermes launches new solution to support green recovery

Euler Hermes Transactional Cover Unit (TCU) has launched the Green2Green Single Risk credit insurance solution. This pioneering product will contribute to...

Financial Wellness Group calls for the extension of Help To Save to all debt solution customers

Financial Wellness Group is calling for Help To Save to be extended to enable all those on a debt solution to make use of the scheme, in conjunction with the...

Flexys and Bamboo enter multi-year partnership

Flexys is pleased to welcome award-winning lender, Bamboo, as its latest financial services client as the two companies enter into a multi-year agreement....

Paymentology to help reshape the $5.4 trillion digital payments industry

Global contactless, non-cash, debit card, credit card, mobile and digital transactions are expected to cross more than US$100 trillion in 2019, including US$77...

Transactions hit pre-pandemic levels as market shows further signs of a return to health

Following the latest transaction data from HMRC, the latest data shows that transactions have returned to pre-pandemic levels for the first time. Director of...

Paysend resolves 97% of support queries within 24 hours during pandemic

As the world continues its race towards total digitalisation, embracing customer feedback is essential to ensure positive engagement, and to improve services...

Are we creating a false ceiling? – Comment on the HMRC property transactions for October

Following the property transactions announcement this morning, Richard Pike, sales and marketing director at Phoebus Software, says “We have now reached a...

Lockdown 2.0 will create an £8.49bn monster, repeating the mistakes of 2014

Black Friday 2014 turned from a retailer’s dream to a delivery nightmare as overwhelming demand crashed many UK websites and snapped supply chains....

New International Debt Collections Handbook from Atradius Collections

The 2020 edition of Atradius Collection’s International Debt Collections Handbook is now available. Providing a guide to collecting debt around the world...

Covid heightens risks faced by law firms

The ongoing implications of Covid-19 mean law firms must be more vigilant then ever in how they plan for – and protect against – key risks...

Latest Annual Review from the Dispute Service Reveals Tenancy Deposit Insights from 2020

The Dispute Service, which operates the Tenancy Deposit Scheme (TDS), has released its 2020 Annual Review. This annual report is a popular publication in the...

Debt respite scheme aimed at helping individuals in debt

A new Government scheme which aims to help people experiencing difficulties with debt is due to come into force in May 2021. The Debt Respite Scheme (Breathing...

Neil Jinks’ Role Changes at Court Enforcement Services

Despite only being 4 months into his tenure with Court Enforcement Services, Neil Jinks’ role has changed to reflect the work that he is undertaking for the...

Property repo hotspots revealed as homes sell for as little as 50% of market value

Home Buying platform, Yes Homebuyers, has revealed which areas of the England and Wales currently rank as the property repossession hotspots, as well what...

Just expands finance team with the appointment of Charlotte Smith

Just, the enforcement market integrator, has appointed Charlotte Smith to their finance division. Charlotte joins Just at a time of rapid expansion and takes...

PCI Pal collaborates with Oracle to offer enhanced payment security to its contact centre customers

PCI Pal®, the global provider of secure payment solutions and a member of Oracle PartnerNetwork (OPN), has announced a new collaboration with Oracle to offer...

Taxi Companies in Scandinavia Go Contactless and COVID-safe with HIPS Payment Group’s QR Payment Solution

HIPS Payment Group Ltd., a provider of innovative and cost-effective e-commerce and mobile payment solutions, today announced the launch of their QR Payment...

Enforcement agents prove essential for funding local services

When the government implemented plans for a phased lifting of the lockdown restrictions, CIVEA recognized that it was not responsible to simply restart...

AI fintech FinChatBot lands £1.2m investment to expand into the UK

FinChatBot, a creator of conversational AI solutions for the financial services industry, has attracted £1.2 million from Saviu Ventures, a French investment...

Yooz announces further expansion into Europe

Yooz, the international provider of intelligent purchase-to-pay (P2P) software, today announced the launch of its automated, cloud-based accounts payable (AP)...

African Bank Selects CallMiner to Enhance Customer Service Through Advanced Speech Analytics

CallMiner, the leading provider of speech and customer interaction analytics, today announced that African Bank has selected the CallMiner Eureka platform to...

Service Robots wins the Lloyds Business Awards 2020 Artificial Intelligence award after Covid nearly ended the company

After almost being wiped out by the coronavirus pandemic, Service Robots has bounced back in spectacular style, winning the Best Artificial Intelligence award...

Todays UK Insolvency Numbers reveal UK households at higher levels of debt risk

UK Insolvency Numbers reveal UK households at higher levels of debt risk. Commenting, Louise Brittain, Restructuring and Insolvency Partner at Azets, the...

As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic, says Paysend

As nearly half of 16-25 year olds could be plunged back into ‘lockdown loneliness’, supporting human connections is critical during pandemic. Mental Health...

R3 responds to October insolvency statistics

Colin Haig, President of insolvency and restructuring trade body R3 and Head of Restructuring at Azets, responds to today’s publication of October’s...

How to combine crowd-pleasing payment services with rock-solid security

Ever had the experience of buying something and feeling shoe-horned into an uncomfortable or unsettling payment process? You’re not alone. Customers know...

Payment security remains primary concern for online retail

For over half of online businesses (55%) an increased risk of fraudulent payment transactions has been one of the greatest concerns during the COVID-19...

E-commerce: technological partnership between SIA and the German company Inform

SIA, a leading European hi-tech company in the payment services and infrastructures sector, controlled by CDP Equity, launches a new digital service for banks,...

Arrow Global Group: Q3 Results

Strong balance sheet cash collections and return to profitability in Q3; new five-year targets announced aligning to Arrow’s capital light fund management...

AI Fintech startup ilumoni raises $450,000 to transform borrowing behaviours, help people repay debts faster and improve financial wellbeing

ilumoni, the fintech startup helping people to borrow better, save on unnecessary interest and time in paying off debts has raised $450,000 pre-seed investment...

OBIE launches Variable Recurring Payments and Sweeping Consultation – comment

On Monday, OBIE announced the launch of their Variable Recurring Payments and Sweeping Consultation. Dan Scholey, COO at Moneyhub comments: “We fully support...

RSM calls on Government to delay HMRC’s move to preferential creditor to protect ‘fragile’ businesses and help save jobs

Today, RSM has called on the Chancellor to urgently consider a twelve-month delay to the introduction of HMRC’s preferential creditor status. This change,...

Credit Services Association supports Talk Money Week with launch of new video highlighting Five Steps to helping people in debt

The Credit Services Association (CSA), the voice of the debt collection and debt purchase sector, has launched a new video to promote Five Steps that people...

The sharp rise in redundancies will put further pressure on lenders in terms of forbearance – Comment

Following the ONS stats on unemployment this morning, Richard Pike, Phoebus Software sales and marketing director, says “The UK appears to be on an...

While AI has provided significant benefits for financial services organizations, challenges have limited its full potential

While COVID-19 has catalysed financial services organizations to harness Artificial Intelligence (AI) to improve customer experience (CX), challenges in...

Click2Check announce partnership with Beyond Encryption

FinTech company, Click2Check, has today announced a new partnership with cyber security firm, Beyond Encryption, to utilise its Mailock secure email solution....

High Court delay giving decision on Virtual Enforcement again

On Friday the High Court sat for a second time in a case led by the enforcement market integrator, Just to establish if debtors should be given the opportunity...

New Personal Insolvency Legislation is open to fraud

“The introduction of The Debt Respite Scheme next year increases the difficulties in tackling fraud, by making it easier for those who have no intention of...

FICO Data: UK Consumers Struggled to Reach Lenders About Payment Problems in Pandemic

New data from global analytics software provider FICO reveals that UK consumers found contact with lenders difficult in the early days of the pandemic. Now, as...

Paymentology joins the PwC Scale Fintech Programme

Payment processor technology leader Paymentology has been accepted by global professional services firm PwC to join their Scale Fintech Programme. The...

Garfunkelux Holdco 3 S.A. closes offering of £1,622,080,000 (equivalent) Senior Secured Notes and secures £600m of contributions from its parent

Garfunkelux Holdco 2 S.A. (the “Company” and, together with its subsidiaries, the “Group”) has today completed the offering (the “Offering”) of...

Payment holidays FCA guidance – comment

Commenting on the latest FCA guidance on consumer credit products and mortgage borrowers, TotallyMoney CEO, Alastair Douglas, said: “TotallyMoney welcomes...

Paypoint gets personal to help businesses collect with care

To further help businesses collect payments due, or overdue, whilst remaining sensitive to customers’ changeable circumstances in the current market,...

Six month payment deferral period for consumer credit poses risk to customers

Commenting on the announcement today of the Financial Conduct Authority’s (FCA) intent to extend the payment deferral period for consumer credit customers to...

Payment deferrals extension welcome but action needed for renters and self-employed

The Money Advice Trust has welcomed the FCA’s proposal to extend the availability of payment deferrals on mortgages and on credit cards, loans and other...

Call for government to level up debt collection practices to address ‘widespread unfairness’

A new report has found ‘widespread unfairness’ in the way in that central and local government collects debts including council tax, benefit and tax credit...

England and Wales business CCJs fall 58%

County Court Judgments (CCJs) against businesses in England and Wales fell 58 percent in Q3 2020, compared to the same quarter in 2019, according to figures...

SFO enters into Deferred Prosecution Agreement with Airline Services Limited: Comment

This morning Airline Services Limited received court approval for a deferred prosecution agreement with the Serious Fraud Office over bribery and corruption...

England and Wales business CCJs fall 58%

County Court Judgments (CCJs) against businesses in England and Wales fell 58 percent in Q3 2020, compared to the same quarter in 2019, according to figures...

Q3 2020 England and Wales insolvency statistics, R3 response

Corporate insolvencies fell to 2,672, down 9% on Q2 2020, and down 39% on Q3 2019. The fall in corporate insolvencies was driven by a decrease in Creditors’...

Comments on today’s published Quarterly Company Insolvency Numbers

“The insolvency numbers released today mask the real position facing UK business. They also indicate a marked increase in the number of contentious, or...

Sintons LLP begin work with Just for Debt Enforcement

Sintons today announced an exciting new working relationship with Just, the enforcement market integrator. Established in 1896, Sintons are not only a leading...

Charity calls for ‘full review of debt options’ in the wake of Covid-19

The Government should commission a full review of the debt options available to people in financial difficulty in England and Wales, according to a new...

Contact centre staff Reach:Out to energy customers hit by Covid storm

An outsourcing firm which provides customer contact services for some of Britain’s biggest energy suppliers is helping people who are struggling to pay their...

Noble Workforce Management Meets the Growing Demand for WFM Solutions in a Changing Contact Centre Landscape

Noble Systems, a global leader in omnichannel contact centre technology solutions, is helping contact centres meet the challenges of managing their workforces...

CIVEA Code of Practice integral to coronavirus response

CIVEA reports that the success of its response to the COVID-19 crisis across England and Wales, has been supported by the launch of its strengthened Code of...

Viva Wallet brings Google Pay to its customers in 11 countries

Today, Viva Wallet, the European digital-first payments provider, is announcing its customers can now enjoy the benefits of Google Pay, the most popular mobile...

New figures show post lockdown for high court enforcement officers is working well

New figures provided by High Court Enforcement Officers (HCEOs) show that the profession’s post-lockdown plan is working well after Government restrictions...

Computershare Loan Services donates £3,800 to Children 1st

Computershare Loan Services has donated £3,800 to Scotland’s national children’s charity. The donation will fund the charity’s money advice services,...

Court verdict highlights importance of all shareholders in insolvency process

The outcome of a recent court case shows that administrators appointed by companies are right to serve the interests of all stakeholders, rather than just...

HCEOA welcomes new enforcement guidance from MoJ as Lord Chancellor thanks members

The High Court Enforcement Officers Association (HCEOA) has welcomed the Lord Chancellor’s latest clarification on entering residential properties in the...

Financial Wellness Group awarded MAPS funding to boost debt advice capacity

Following the announcement from the Money and Pensions Service, Deborah Ware, COO of Financial Wellness Group, said: “With demand for debt advice set to...

Yooz shortlisted as most powerful AI technology in 2020 Document Manager Awards

Yooz, the cloud provider of purchase-to-pay (P2P) automation software, has been announced as a finalist in the 2020 Document Management Awards in the Accounts...

Lawyers support plans to make debt letters less threatening

Government plans to change the language and presentation of information in debt letters to help people better manage their debts, have been welcomed by...

Bottomline enables StepChange Debt Charity in the launch of New Coronavirus Payment Plan

Bottomline (NASDAQ: EPAY), a leading provider of financial technology that makes complex business payments simple, smart and secure, today commented on the...

FCA finds that 12 m people in UK may struggle with loan repayments – response

Responding to findings from the Financial Conduct Authority published today that 12 million people in the UK now have low financial resilience and may struggle...

New 12-month reduced payment plan for households temporarily affected by Covid

People who have accumulated debts as a result of coronavirus can now register with StepChange Debt Charity to gain access to a brand-new, short-term payment...

PACE Commends Noble Systems for Contributions in Customer Engagement and Industry Advocacy

Noble Systems, a global leader in omnichannel contact center technology solutions, is honoured by its recent recognition from the Professional Association for...

MaPS responds to FCA Press Release highlighting continued support for consumers struggling with payments

James Fearnley, Corporate Policy and Propositions Manager at the Money and Pensions Service said: “It’s crucial that people who are struggling to make...

Paysend appoints Jairo Riveros as Strategic Advisor for its Global Expansion Plan

Paysend Group Ltd. is pleased to announce that Mr. Jairo Riveros has joined the company as Strategic Advisor to support the Paysend Management team for its...

Comment – Coronavirus accelerates move towards a cashless society, Viva Wallet

Figures released today by the British Retail Consortium (BRC), show that card use rose from representing 54% of transactions in 2016 to 61% by May of this...

Howes Percival Cambridge partner appointed as County Court Recorder

Howes Percival partner Michael Green has been appointed as a Recorder on the London and South East circuit, in the latest round of appointments announced by...

Silverback Law find a natural partner in Just

Silverback Law have joined a growing list of legal firms partnering with Just for enforcement market solutions. Unlike a traditional partner-led law firm,...

Viva Wallet Launches TfL Certified Black Cab Solution

Viva Wallet now offers a specially designed payments solution for Black Cabs, certified by the TfL. The black cabs solution includes the hardware, installation...

AnaCap enters Indian market in joint venture with Cerestra through first education infrastructure asset purchase

AnaCap Financial Partners (“AnaCap”), a leading specialist mid-market private equity investor, today announces its first investment in India following the...

Debt body urges members to increase dialogue and support for customers in wake of tough economic environment

Regional and local lockdowns and a difficult economic environment are adding to the burden of customers committed to keeping up with debt repayments and need...

Changes to late payments step in the right direction, but more needed to support SMEs, says Know-it

Under new proposals being drawn up by the government, large British companies could now face fines or court orders if they fail to pay their smaller suppliers...

Lowell preliminary quarter 3 2020 trading update

        Lowell, a European leader in credit management services, today provides a preliminary trading update for the quarter ending 30...

COVID-19 pushes up European NPL levels for the first time in years

Following years of falling volumes, European NPLs started rising due to the impact from the COVID-19 pandemic, according to the new Debtwire European NPLs 3Q20...

R3 responds to September insolvency statistics

Corporate insolvencies increased to 926 in September 2020 compared to August’s figure of 784, but remained well below September 2019’s figure of 1,513....

Azets Group – Two key Appointments, places itself at the Centre of the UK’s Business Restructuring Industry

Azets Group, the fast-growing global accounting, advisory and business services group, is pleased to announce that it has expanded and strengthened its...

Sub-Saharan Africa economies react to Covid pandemic

A new report from trade credit insurer Atradius details the impact of Covid-19 on Sub-Saharan Africa. The report reveals that while a health crisis has so far...

The high court adjourn case on virtual enforcement

Today the Royal Courts of Justice sat a case that was led by Just, the enforcement market integrator to establish if virtual enforcement visits could be...

Bristow & Sutor donates PPE to Citizens Advice Bureau

This PPE donation was made as part of ongoing support to Birmingham City Council, whom Bristow & Sutor have successfully worked with for over 12 years. In...

High Court asked to confirm virtual enforcement visits can replace physical visits

Today the Royal Courts of Justice will be asked by Just, the enforcement market integrator, if virtual enforcement visits can be implemented without the need...

Banks may outsource Covid debt collection – opinion

“The amount of loans across the UK to personal and commercial customers, plus the new support loans and payment holiday packages handed out, means banks will...

Yu Energy partner with Just for debt enforcement

Yü Energy today announced an exciting new partnership with Just, a specialist debt integrator for high court enforcement. Yü Energy has selected Just to...

R3 launches free COVID-19 Company Voluntary Arrangement Standard Form for smaller businesses

A key business turnaround process could be made more accessible for small businesses following the publication of a new resource from R3, the insolvency and...

Money Advice Trust responds to expansion of Job Support Scheme

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed the Chancellor’s expansion of the Job Support Scheme to...

Debt Collection industry responds to ‘debt threat’ letter announcement

Welcoming the Treasury’s announcement, Chris Leslie, Chief Executive of the Credit Services Association (CSA), said: “The wording of these ‘default...

PayPoint launches ‘Event Streamer’ for real-time payment notifications

To help businesses take prompt action on payments received in the current challenging times, PayPoint has launched Event Streamer. The unique new solution,...

Government pre-pack administration announcement, R3 response

Colin Haig, President of insolvency and restructuring trade body R3, responds to the Government’s announcement that it will bring in new laws requiring...

First 4 Bridging opens Manchester-based intermediary support centre

First 4 Bridging (F4B) has expanded its operations with the opening of a Manchester-based intermediary support centre. This is situated on King Street, Central...

Just expands technology team with the appointment of Will Watson

Just, the enforcement market integrator, has appointed Will Watson to bolster their dedicated technology team. Will joins Just at a time of rapid expansion...

Changes to debt collection letters welcome as calls for broader reform grow

The Money Advice Trust has welcomed today’s announcement of changes to the Consumer Credit Act that will make Default Notices less threatening and easier to...

The buy-to-let locations with the lowest rental arrears in the pandemic

The latest research from lettings management platform, Howsy, has revealed where the highest arrears are due to the pandemic. According to Shelter, 227,000...

UK’s first socially distanced way to pay pilots in Bristol

On Thursday 8th October 2020 Roqqett, the UK’s first socially distanced way to pay, is piloting in Bristol tomorrow ahead of a nationwide launch in November....

Forum of Private Business welcomes additional late payment powers being given to Small Business Commissioner

Business support organisation, the Forum of Private Business, has welcomed the announcement from the Business Secretary that additional powers are being given...

Lovetts Solicitors launches direct debt payments platform

Lovetts Solicitors has launched a direct debt payments platform, securely accessible via the firm’s website. The new portal enables account-to-account...

Past chairman of court enforcement group’s, the sheriffs office joins Just

Just, the enforcement market integrator, has appointed Authorised High Court Enforcement Officer Peter Watt to bolster their expertise in high court...

Just secures government g-cloud accreditation

Just has successfully achieved accreditation to the UK Government Digital Marketplace under the G-Cloud framework for its Just Hub service. The G-Cloud...

Hope Capital appoints Jemma Wood as Head of Portfolio Management

Hope Capital has announced that Jemma Wood has been promoted to Head of Portfolio Management with effect from today. Jemma joined Hope Capital last year as a...

Paymentology partners with Manigo to deliver card-based banking solutions in under 4 weeks

Cloud-native payment processing platform Paymentology has partnered with banking-in-a-box solution Manigo to bring digital banking services to Corporates....

UK FinTech Paymentology highlights their quadrant approach to meeting banks’ processor requirements

As the world becomes ever more reliant and driven by technology, what should banks consider when searching for a credit card processor? Driven by a recent...

Burden of responsibility for debt solutions must shift – comments

“As the furlough scheme comes to an end in October, and creditors move from providing widespread forbearance to more tailored support, it’s essential...

Arrow Global appoints new Group Chief Legal and Risk Officer

Arrow Global Group plc (“Arrow”, and together with its subsidiaries the “Group”), a leading European investor and alternative asset...

End of furlough and mortgage holiday could spark spike in repossessions, CPS warns

The pandemic has had a shattering impact on many families’ livelihoods. Claims for Universal Credit have shot up, and there will be more pain to come as the...

Chancellor’s insolvency measures extension, R3 response

Colin Haig, President of insolvency and restructuring trade body R3 responds to the Government’s decision to extend its ban on the use of statutory demands...

Covid-19 loan schemes: Sunak failed to spot elephant in the room – comments

Following the Chancellor’s announcement today, Thursday 24 September, that the application deadlines for the four Covid-19 business relief schemes will be...

Businesses brace for historic recession

UK firms are slashing costs, reducing debt and cutting headcount in a bid to survive as customers struggle to pay on time and in full. Credit management group...

Aryza announce the launch of Aryza Recover

The Aryza Group has today launched Aryza Recover, a powerful new digital solution designed to automate the management of payment plans and collection...

Paymentology Partners with Sokin to Expand its Cloud-Based Payment Solutions

Cloud-native payment processor Paymentology has partnered with Sokin, the new generation payments firm, to enhance and extend the services offered by the...

Arrow Global Group announces €0.3bn of further capital raised for its inaugural pan-European NPL fund

Arrow Global Group plc (“Arrow”, and together with its subsidiaries the “Group”), a leading European investor and alternative asset...

CICM Cabinet Office Call for Evidence response

The Public Sector is failing debtors, especially the most vulnerable, and needs to urgently learn the lesson of its private sector colleagues. The concept of...

Bristow & Sutor celebrate success of returning to enforcement

Bristow & Sutor, one of the UK’s leading players specialising in debt recovery, are meeting with more people now than before the coronavirus pandemic...

Over 700 jobs saved and £30m of investment preserved as RSM restructures Aldo UK and Thai Leisure Group

RSM has advised on the successful restructurings of the Thai Leisure Group and Aldo UK, preserving over 700 jobs and protecting over £30m of investment. Thai...

Anglian Water Launches its Digital Transformation with Bottomline

Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced Anglian Water’s...

Lowell announces changes to UK Leadership Team

Lowell, the leading UK credit management services company, has announced two changes to its UK leadership team. Kathryn Morgan joins Lowell as UK Customer...

Paymentology expands reach into Latin America through partnership with Intercash

UK cloud-native payment processor Paymentology has extended its global footprint into the Latin America and Caribbean regions as it announces a partnership...

StepChange comments on the lifting of the eviction ban

Following a four week extension, the ban on rental evictions will be lifted on Sunday 20 September. StepChange Head of Policy, Research and Public Affairs,...

Andy Thomas elected as agent Chair of the FLA’s new Vehicle Recovery and Collection Group

Chartsbridge are delighted to announce that Andy Thomas has been elected as agent Chair of the newly founded Vehicle Recovery and Collection Group (VRAC)...

Italian NPL ABS collections on the way to a gradual recovery

Italian NPL securitisations might be getting over Covid-19. June and July collections were above the pre-pandemic average and judicial proceeds have bounced...

Pressure on landlords will increase says RSM as extension of moratorium against commercial evictions gets rubber stamp

Today the government extended its moratorium on commercial tenant evictions to December 2020 in a bid to protect jobs. The move will likely further deepen...

Today’s insolvency figures – businesses warned of a perfect storm brewing with quarterly rents due & end of furlough whilst protections from personal liability for directors also set to be lifted

Insolvency figures released today by the Government’s Insolvency Service show a 33% fall in company insolvencies in the five months since the start of...

August personal and corporate insolvency statistics, R3 response

Corporate insolvencies fell to 778 in August 2020 compared to the previous month’s figure of 961 and are significantly lower than they were in August 2019...

CVAs crucial to economic recovery, says leading IP

Company Voluntary Arrangements are going to be vital in providing a launchpad for the UK economy’s recovery over the coming months and need strong backing...

Can the public sector improve collections, post Covid?

Around six million people across the UK have found themselves with bills they cannot pay as a result of the Covid-19 pandemic. This figure, from Citizens...

Paysafe Group Appoints Ismail (“Izzy”) Dawood as Group Chief Financial Officer

Paysafe Group (Paysafe), a leading specialized payments platform, has appointed Ismail (“Izzy”) Dawood as its new Group Chief Financial Officer. Based in...

Sigma raises £5,000 for Birmingham Children’s Hospital through 5k a day challenge

A fitness fanatic team from a Birmingham outsourcing specialist has raised £5,000 for Birmingham Children’s Hospital through a charity 5k a day challenge. A...

Payment Systems Regulator publishes Annual Report and Accounts for 2019/20

The Payment Systems Regulator (PSR) has published its Annual Report and Accounts for 2019/20, which details its activity over the past financial year. In...

African money transfer boost as World Bank aims for full digitalisation by 2030

In the wake of a 2019 report by the World Bank setting out plans to digitalise the entirety of Africa by 2030, UK-based money transfer provider Paysend has...

Customers are more likely to default on invoices now due to pandemic-related cash flow problems

The Covid-19 pandemic has caused an increase in finance professionals dealing with outstanding invoices from customers, according to nearly half (48%) of...

EQ introduces EQPay

EQ (“Equiniti Group plc”), an international technology-led services and payments specialist, is delighted to announce that its business payment platform...

How to maximise your virtual communications for effective team meetings

Virtual meetings are now familiar territory. Despite this, many of us are unaware how to make them truly effective. Understand the purpose We’re all...

ResponseTap launches Speech AI to easily identify call outcomes

ResponseTap, Europe’s leading call tracking provider, has today announced the launch of its Speech Analytics offering. The new product includes Speech AI,...

Noble Gamification Receives 2020 CCW Excellence Award for Workforce Innovations Solution of the Year

Noble Systems, a global leader in omnichannel contact center technology solutions, is excited to announce that its innovative Noble® Gamification solution has...

How One Yorkshire Based Business is Flying the Flag for Post-Lockdown Growth!

Yorkshire based manufacturers LibertyVoIP are paving the way for productive and professional flexible working, with an excitingly accessible new twist that is...

Sigma bolsters leadership team with senior appointments

Outsourcing specialist the Sigma Financial Group has announced the appointments of two new executive directors who will support the Birmingham-based firm’s...

Onguard announces Tim Blok as new CTO

Onguard, the FinTech company dedicated to redefining the order-to-cash payment process, has announced the appointment of Tim Blok as the company’s new chief...

Pepper completes Bank of Cyprus servicing contract, outperforms market expectations

PEPPER has successfully completed its non-performing loan (NPL) servicing contract for the Bank of Cyprus plc, having outperformed market expectations. The...

Encore Capital Group Announces New Global Funding Structure

Encore Capital Group, Inc. (NASDAQ: ECPG), an international specialty finance company, today announced that it has taken important steps toward its goal of...

Debt counselling provides hope for those in need

Although many sectors have been allowed to get back to work, many South African households are in significant financial hardship and others have been...

Azzurro Associates further strengthens team with senior appointment

Azzurro Associates, a pioneer in commercial debt solutions (CDS), has appointed experienced Fintech executive Stefan Acklam as Finance Director. Stefan has...

Financial hardship concerns remain unaddressed as bailiff visits resume

The Money Advice Trust, the charity that runs National Debtline, has welcomed the government’s last-minute announcement of public health guidance for bailiff...

Equifinance goes live on Phoebus Servicing Product

Following the signing of a five-year contract, Equifinance has successfully migrated its existing secured loan portfolio onto the Phoebus account servicing...

StepChange Comments on the return of bailiff visits

The 5-month suspension of bailiff activity ends today. StepChange Debt Charity welcomes last minute Government guidance published on Friday but has serious...

UK-based payments processor, Paymentology, launches new global credit card platform

Paymentology, providers of the innovative cloud-based processing platform, has announced the launch of its new global credit card processing solution, under...

Pay Certify Makes A Move In The Market

PayCertify, the innovative payments platform, has announced that Tim Murphy will be joining the rapidly growing team as Chief Operating Officer. Tim has served...

Payment holidays are over. Bailiffs return today

Since March, people in debt have been able to sleep well at night as the Government banned bailiffs from knocking on their doors. This stops today however, as...

Short-term relief for renters, but bailiff visits still set to resume

The Money Advice Trust, the charity that runs National Debtline and Business Debtline has welcomed the Government’s four-week extension of the ban on...

The return to enforcement on Monday 24th August 2020

CIVEA, the principal trade association representing civil enforcement agencies in England and Wales, would like to respond to any concerns expressed regarding...

Debt recovery enforcement action can begin again on 24 August

A Best Practice plan adopted by The High Court Enforcement Officers Association (HCEOA) is to be put in action from Monday 24 August as debt recovery...

Just Appoints Emma Gervasio To Assist With Virtual Enforcement

Emma Gervasio has been appointed by Just to assist in the final developments of its virtual enforcement solution. Emma has previously worked with Her...

Portsmouth City Council awards contract to Bristow & Sutor

Bristow & Sutor is one of the UK’s leading players specialising in debt recovery and has over 42 years’ experience in the collection of local council...

Lowell second quarter results 2020

Lowell, a European leader in credit management services, today announced its results for the quarter ending 30 June 2020. Financial highlights Continued growth...

Public backs debt enforcement to support vital public services – survey

TWO THIRDS of the public think that vital public services, such as social care, are put at risk when people who can pay their council tax do not, according to...

Noble Gamification Helps Financial Services Firms Conquer Marketplace Challenges to Increase Employee and Customer Engagement

Noble Systems, a global leader in omnichannel contact center technology solutions, is helping today’s financial services organisations manage their critical...

Changes to council tax rules ‘needed now’ as pre-crisis arrears reaches £3.6bn

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has responded to new official figures that show £3.6 billion in council...

Late payments stifling economic recovery as UK SMEs turn down work to manage cashflow

The majority (55%) of UK SMEs are being paid later as a result of the pandemic in a trend which is threatening the economic recovery, according to Bibby...

COVID-19 creating capacity crunch for creditors – comments

“The current pandemic has had a damaging impact on many people’s finances. The pausing of different areas of debt collection and enforcement has provided a...

July corporate and personal insolvency figures, R3 response

Corporate insolvencies in England and Wales increased by 29% when compared to June 2020 but are 34% lower than in July 2019. Personal insolvency numbers in...

Ascendant Introduces Payment Tracking Through SWIFT gpi

TORONTO — AscendantFX Capital announced today that they have become members of the SWIFT network, and more specifically the Global Payment Initiative...

CSA Confirms Date for its 2021 Conference and reports success of new Virtual Members’ Meetings

The Credit Services Association, the voice of the debt collection and debt purchase sector, has confirmed the dates for its 2021 annual conference – UK...

European leaders in voice recognition technology to help businesses boost productivity in the UK

At a time when organisations are under heightened time and cost pressures and privacy is once again in the spotlight, Cedat85, a European leader in voice...

CIVEA offers reassurance with new animated guides

CIVEA, the principal trade association representing over 95% of civil enforcement agencies in England and Wales, has released two new videos to help explain...

New app to support the financial wellbeing of IVA and DMP customers

Financial Wellness Group has today launched a new app to make it even easier for its IVA and DMP customers to manage their financial wellbeing using their...

EQ Credit Services delivers digital loan management platform for MYJAR

EQ Credit Services (EQCS), the UK’s leading consumer credit technology and outsourced services provider, today announces it has delivered a flexible loan...

Cabot Credit Management Releases Earnings for Second Quarter of 2020

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for six months ending 30 June...

Over 50s have £127,000 tied up in their homes

Brand new research from over 50s experts SunLife has revealed that homeowners over 50 typically have almost £130k in property equity. SunLife surveyed 1,000...

Irvine Pickett appointed as Business Development Manager

Irvine Pickett has been appointed as Business Development Manager by Court Enforcement Services Limited. Irvine has extensive experience in the development of...

Michael Whitaker promoted to Director of Business Development

Michael Whitaker has been promoted to a newly created senior role as Director of Business Development. He will report directly to Wayne Whitford, Director. In...

Lowell Financial Ltd appoints two new independent non-executive directors

Lowell Financial Ltd, the UK arm of Lowell, has appointed two new independent Non-Executive Directors (NEDs). Caroline Marsh and Professor Heather McGregor CBE...

Just continues to expand its team with more industry experts

Just is delighted to announce that Donna Draycott is joining as Head of Operations. Donna will be responsible for the head office operation processes including...

Paymentology works with Utility Warehouse to help customers reduce their bills

Utility Warehouse (UW), has selected cloud-based payment processing platform, Paymentology, to process its cashback card transactions. UW customers can benefit...

Announcing the launch of CDER Group, the new name for JBW Group, Phoenix Commercial Collections & Collect Services.

JBW Group has today announced that Phoenix, JBW and Collect Services have merged together to form a single company, CDER Group, with the combined aim of...

Bottomline boosts the way businesses collect cash with Pay Direct

Bottomline (NASDAQ:EPAY), a leading provider of financial technology that makes business payments simple, smart and secure, today announced the launch of Pay...

StepChange welcomes FCA call for input on Coronavirus payment difficulties

The Financial Conduct Authority has today issued a call for input into how lenders should handle ongoing payment difficulties among people who have taken...

Senior Executive Changes at Court Enforcement Services

Market leading Court Enforcement Services announces three senior changes at board level. Daren Simcox has moved from Managing Director to become Chairman of...

Q2 sees 12 per cent jump in personal insolvencies but debtors taking responsibility for their back pocket

The number of individuals entering a personal insolvency procedure has increased by approximately 12 per cent compared with the previous quarter. The figures,...

Q2 2020 corporate and personal insolvency statistics, R3 response

Colin Haig, President of R3, the insolvency and restructuring trade body, comments on the publication of the Q2 2020 corporate and personal insolvency...

Global payments Paysend outmatching World Bank Covid forecasts

UK-based global FinTech firm Paysend today released figures showing the extensive growth of its Global Transfers service experienced during the coronavirus...

Noble Gamification 2.1 Receives “2020 Contact Center Technology Award”

Melbourne, AU: Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that its innovative Noble®...

PSR announces development of new strategy for a changing world 

The Payment Systems Regulator has announced the development of its future strategy. The PSR wants to hear from you now, before it formally consults, around the...

UK Payments fin-tech Ordo announces its new secure, low cost payments app is now seamlessly integrated with Xero, Sage and QuickBooks.

UK Payments fin-tech Ordo announces its new secure, low cost payments app is now seamlessly integrated with the UK’s leading accounting packages, Xero, Sage...

UK fintech Paymentology announces new partnership with Finartix

UK fintech Paymentology announces partnership with Finartex Fintech Solutions S.A. to bring data powered and scalable issuing payments solutions to financial...

89% of UK contact centre leaders say that the Covid-19 crisis has changed the UK contact centre industry forever

According to a major new industry survey “What Will Your Contact Centre Be Like Post Lockdown?”, 77% of contact centres had 50% or more of their employees...

Lantern takes things to HEART

Many organisations make bold claims on the website or on social media about how good they are at customer service, but how do they prove it? How can they show...

Subscription-based payments set for significant growth according to Paysafe research

Subscriptions exist today for a whole host of products and services, from getting washing tablets delivered, to accessing entertainment, to driving a new car...

Paysafe to acquire Openbucks

Paysafe, a leading specialized payments platform, today announces its acquisition of US-based payment technology company, Openbucks, for an undisclosed sum....

Viva Wallet teams up with WooCommerce to offer Smart Payments Solution

WooCommerce, the popular e-commerce platform developed by Automattic, has teamed up with Viva Wallet to offer a free Pan-European native payments gateway...

Post-lockdown recruitment gets green light at Bristow & Sutor

Bristow & Sutor, one of the UK’s leading local authority debt recovery specialists, is resuming recruitment and hiring for Enforcement Agents (EAs),...

R3 warns of consequences of Finance Bill insolvency creditor changes

R3, the insolvency and restructuring trade body, has hit out at changes to HMRC’s creditor status, which were confirmed after the Finance Bill received Royal...

Phillips & Cohen Expands Globally with Noble Systems

Noble Systems, a global leader in omnichannel contact center technology solutions, is pleased to announce that our longstanding customer, Phillips & Cohen...

RSM calls on Government to extend Corporate Insolvency and Governance Act relief

RSM called on Government today to urgently consider extending the temporary Covid-19 regulatory relief – the Corporate Insolvency and Governance Act – to...

Personal insolvencies set to rise, R3 member survey finds

Over 8 in 10 respondents to a survey of members of the insolvency and restructuring profession carried out by insolvency and restructuring trade body R3 expect...

Just appoints another debt market integration expert to its board

Just is pleased to announce that Natalie Tate has chosen to join its executive team as Director of Operations. Natalie has over 15 years’ experience in key...

Bristow & Sutor wins Silver at UK Digital Experience Awards

Bristow & Sutor and Palladium Digital have been named as runners-up in the Digital Change & Transformation category at DXA’20. DXA’20, the UK...

Zopa Implements New Digital Affordability Product

Digital bank and peer to peer lender, Zopa, has joined forces with Paylink Solutions and implemented its cloud based digital income and expenditure product,...

Debt advice charities call for action to protect consumers from bad practice by IVA providers

Responding to a consultation today by the Joint Insolvency Committee on amendments to professional standards, the Money Advice Trust and StepChange Debt...

Omnichannel Communications Will Help Lenders Align to Latest FCA Support for Motor Finance Customers

Global analytics software provider FICO has responded to the extended support announced by the FCA for motor finance customers facing continued financial...

Help for creditors following OFGEM announcement

Expert debt recovery lawyers have commented following Ofgem’s recent announcement that energy companies can go ahead and start pursuing unpaid energy bills,...

Noble Conversations Analytics Insight 2.0 Named a 2020 Product of the Year

Noble Systems, a global leader in omnichannel contact centre technology solutions, announced that TMC (a global integrated media company) has awarded Noble®...

CSA Appoints Chris Leslie as Chief Executive

Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Chris Leslie as chief executive with effect from 1...

PayPoint survey reveals renters’ long term post-COVID 19 financial concerns

As the UK eases out of lockdown and approaches the end of the furlough scheme, a survey of social and private renters* by the payment provider, PayPoint, has...

June corporate and personal insolvency statistics, R3 response

Christina Fitzgerald, Vice President of insolvency and restructuring trade body R3, responds to today’s publication of the corporate and personal insolvency...

Onguard expands UK sales team with Andy Bass

Onguard, the FinTech company dedicated to redefining the order-to-cash payment process, has announced the appointment of Andy Bass as New Business Development...

Government must act to prevent council tax loading £158m in bailiff and court fees on to people who can’t pay following the pandemic

Bailiff visits – often to enforce debt owed to local authorities in the form of unpaid council tax – will start up again from 23 August, following a...

NPL market restarts in Italy and Greece after COVID-19 freeze – Debtwire European NPLs 1H20 Report

With EUR 30.4bn of completed deals across Europe, the non-performing loans (NPL) market has been more active than expected at the beginning of the COVID-19...

Suspending wrongful trading gives company directors breathing space, but they aren’t immune from liability

The temporary suspension of wrongful trading provisions introduced in March 2020 and initially set to run until 30 June 2020 will continue with the...

Monese partners with Paysafe to bridge the gap between cash and digital banking

Monese, the banking service that gives people the financial freedom to thrive anywhere, has partnered with leading specialised payments platform, Paysafe, to...

Viva Wallet announces partnership with ClearBank for the UK market

Viva Wallet, the European cloud-based digital payments provider, has selected ClearBank as its banking provider in the UK. Viva Wallet is the first European...

Omni-Channel Collections is here! Are you ready?

The majority of collection organizations, from a lender to an outsourced collections firm, are pursuing digital channel interaction and engagement capabilities...

Bristow & Sutor highlights female enforcement agent success

Bristow & Sutor specialise in local authority debt recovery and has collected council tax, non-domestic rates and penalty charge notices for over 42 years....

Rise in corporate insolvencies ‘when, not if’, R3 member survey finds

An overwhelming majority (93.7%) of respondents to a survey of members of the insolvency and restructuring profession carried out by the profession’s trade...

Payment Holidays Prove Nightmare for Creditors

Payment holidays – while supporting some businesses through the current crisis – may be the death knell for those that have offered them. A survey of...

Neil Jinks joins Court Enforcement Services as Marketing and Communications Lead

Neil Jinks joins Court Enforcement Services as Marketing and Communications Lead. In this senior role he will report directly into Managing Director Daren...

Ex TDX chief technology officer joins just

Just is pleased to announce the appointment of Andy Wallace as its CIO. Andy has a long and distinguished career in IT, holding senior positions and delivering...

£11bn of Bounce Back Loans set to go bad at taxpayers’ expense

UK banks are gearing up to 40 per cent (circa £11bn) of loans from the Bounce Back Loan Scheme (BBLS) to potentially be written off as irrecoverable according...

Just expands its board of directors with another senior appointment with extensive experience of debt market integration

Just, the enforcement market integrator, has appointed Victoria Oliver as its Director of Client Development to assist in the delivery of its strategy to...

Paysafecash launches in Bulgaria to enable online cash purchases

Leading specialised payments platform, Paysafe, launches Paysafecash in Bulgaria today as a new secure and easy way to pay with cash for online purchases in...

StepChange comments on FCA extension of high cost credit and motor finance payment freeze

Commenting on the announcement, Richard Lane, Director of External Affairs at StepChange said: “This announcement will bring welcome relief to people across...

Comment: FCA support for consumer credit and our concerns

Following the news that the FCA has confirmed the support users of certain consumer credit products will receive if they are still experiencing temporary...

EQ launches new automated complaints product for the financial services industry

EQ (Equiniti), the international technology-led services and payments specialist, is delighted to announce that it is launching a new automated complaints...

Covid-19 crisis piles on payments pressure – UK firms face unparalleled uncertainty

The Covid-19 crisis is forcing British businesses to accept unfavourable payment terms, according to a white paper published by credit management group Intrum....

Arum announces two promotions within senior leadership team following record year

Following the end of our most successful financial year ever, Arum is pleased to announce two senior promotions within our senior leadership team, effective...

Industry’s first-ever virtual enforcement solution launched. Could this be the future of enforcement?

Just has spent its time during lockdown engaging with a broad range of stakeholders across the industry to design, build and launch the industry’s first-ever...

New online tool to help people navigate finances in wake of Covid-19

The Money and Pensions Service is launching a new online tool to help people navigate their finances in the wake of Covid-19 and avoid financial issues...

Phillips & Cohen announces vulnerable customer expansion plans

Phillips & Cohen Associates, Ltd., the leading specialist recoveries management business servicing creditors in the US, Canada, UK, Ireland, Australia, New...

Vivaticket forms global partnership with Skrill

Vivaticket, a major international operator in the creation, production, marketing and management of integrated electronic ticketing and access control systems,...

ZZPS Limited joins the Good Business Charter

ZZPS Limited is delighted to announce it has joined companies such as Deloitte and Capita in signing up to the Good Business Charter (GBC), an accreditation...

StepChange welcomes Government intention to get its debt management house in order

StepChange Debt Charity welcomes the Cabinet Office’s call for evidence published today on fairness in Government debt management. For too long, debts owed...

Reform of government debt collection needed ‘now more than ever’

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed a new Cabinet Office call for evidence on fairness in...

Insolvency and restructuring profession welcomes completion of Corporate Insolvency and Governance Act’s legislative journey

A number of key organisations from across the insolvency and restructuring framework have welcomed the passing of the Corporate Insolvency and Governance Act...

Qualco UK expands team as it onboards new clients

Qualco UK has appointed five staff members, growing its team, following a succession of significant client wins. The company provides panel and asset...

Just balances the books with Validis

Just Digital Marketplace has entered into an exclusive agreement with FinTech Validis to leverage the power of Open Accounting. In another first for the...

HCEOA welcomes Government confirmation of date for re-start of residential enforcement post-lockdown

The High Court Enforcement Officers Association (HCEOA) has welcomed the Government announcement that visits to residential properties to enforce debts owed to...

UK businesses owed £133b since lockdown, urgent need for funding to plug cash flow gap

UK businesses are returning to work this month with some trepidation, finds1 fintech business lender MarketFinance. Nine in ten businesses are waiting to be...

Noble Conversations Analytics Insight Helps Contact Centres Manage Quality and Improve the Customer Experience

Noble Systems, a global leader in omnichannel contact center technology solutions, announces the newest addition to its business intelligence toolset with...

StepChange comments on the reimposition of bailiff visits

The Government has quietly introduced amending legislation to allow bailiffs to recommence visits to people’s homes and to take control of goods from 23...

Sigma accelerates growth and jobs plans

One of the outsourcing industry’s leading specialists has announced plans to double in size over the next five years following a record period of growth in...

Enforcement industry welcomes new rules for recommencing visits

Responding to the Ministry of Justice decision to allow enforcement visits to recommence from 24 August 2020, Russell Hamblin-Boone, chief executive of the...

Scott and Mears Credit Services appoint Zakia Khalid as In-House Legal Counsel

The long established and highly regarded debt collection company, Scott and Mears Credit Services Limited who is based in Southend-On-Sea is delighted to...

O’Neill Patient Solicitors acquires Cavendish Legal Group

One of the UK’s leading conveyancing practices, O’Neill Patient LLP (ONP) has completed the purchase of prestigious law firm, Cavendish Legal Group. This...

eKeeper adds call recording through Adepteo

eKeeper has launched internet call recording into its flagship CRM product, allowing calls to be generated from the CRM and recorded for future use. Using VOIP...

EQ Credit Services Appoints Mortgage Director to Steer Expansion

EQ Credit Services (EQCS) today announces the appointment of Mark Webster as Mortgage Account Director. Mark will be responsible for driving uptake of EQCS’s...

Equiniti rebrands as EQ

Equiniti, the international technology-led services and payments specialist, is delighted to announce that it is becoming EQ. EQ provides accessible digital...

Tata Communications & TeleWare collaborate on compliant mobile voice recording

Tata Communications, a digital ecosystem enabler, is working with TeleWare, a communications technology business, to offer TeleWare’s mobile voice and...

Historic furniture retailer in Administration

The directors of a historic premium furniture retailer that can trace its origins back to 1902 have taken steps to place the company into Administration. They...

Credit Card Payment Holiday Extension: Comment

Commenting on the FCA proposals to extend payment holidays on unsecured loans, Alastair Douglas, CEO of finance experts TotallyMoney, said: “TotallyMoney...

StepChange welcomes FCA’s extension of consumer credit payment freeze

The FCA has today announced proposals to extend the payment freeze of consumer credit products for people whose finances have been negatively impacted by...

Crown Commercial Service appoints Qualco UK to deliver Debt Management Services Framework

Qualco UK is supporting HM Government in the delivery of Crown Commercial Service’s Debt Management Services (DMS) Framework for a fixed period of 30 months....

Business insolvencies in Europe: amendments to legal procedures temporarily postpone due dates

The economic consequences of the COVID-19 pandemic are of an unprecedented scale in Europe. The twin supply-demand shock has resulted in the halting of...

PSR publishes updated Powers and Procedures Guidance (PPG) for regulated firms

The Payment Systems Regulator (PSR) has published its revised Powers and Procedures Guidance (PPG) and a revised version of its IFR Guidance, which has been...

Debt charity raises alarm on impersonator firms following FCA warnings

The Financial Conduct Authority (FCA) has issued warnings about two unauthorised firms that appear to impersonate the free, charity-run debt advice service...

Government needs to act now to support non-bank lenders as forbearance requests reach over 1.6 million

The Finance & Leasing Association continues to call for the Government and the Bank of England to take immediate action to support the non-bank lending...

Monthly corporate and individual insolvency statistics (May 2020) – R3 response

Christina Fitzgerald, Vice President of insolvency and restructuring trade body R3, comments on today’s publication of the Government’s monthly corporate...

Noble Systems Announces New Employee Engagement Tools to Help Contact Centre Teams Stay Connected and Motivated

Noble Systems, a global leader in omnichannel contact center technology solutions, continues to deliver the industry’s most complete set of solutions. With...

TDX Group supports campaign to end threatening debt letters

Backing the Money and Mental Health Policy Institution’s campaign to end intimidating debt letters, Carlos Osorio, Director of Debt Recovery at TDX Group, an...

Asia braces for late payments amid COVID-19 fallout

Payment delays in Asia have increased, according to new economic research by leading trade credit insurer Atradius. The Atradius Payment Practices Barometer,...

Foundation Home Loans commends landlords for responsible use of Mortgage Payment Deferrals

Following a review of its own data on borrowers’ use of Mortgage Payment Deferrals (MPD), Foundation Home Loans, the intermediary-only specialist lender, has...

Covid-19 damaging financial wellbeing – rising bills and debt are increasing concerns

The Covid-19 crisis has reduced financial wellbeing in the UK and consumers expect a further decline in the next six months, according to a European survey...

Post-Covid personal debt tsunami “inevitable” unless radical relief is given, says StepChange

Leading debt charity StepChange today publishes a briefing revealing that a personal debt tsunami of £6 billion directly attributable to the pandemic is...

StepChange brands return of bailiffs ‘unfair and unsafe’ without additional Government action

The Civil Enforcement Association (CIVEA) has today announced plans to introduce a phased return of bailiff visits following the lifting of lockdown...

Enforcement industry unveils Post-lockdown Support Plan

Enforcement Agents (bailiffs) will implement a phased return to activity following the lifting of lockdown restrictions. The measures are set out in a...

Lowell makes senior appointments

Lowell, the leading credit management company, has made two new appointments to its Group Executive team. Thomas Lingen joined as Group General Counsel with...

Data-driven business operations are a multi-year plan for two-thirds of finance professionals

Data-driven business operations are a multi-year plan for two-thirds of finance professionals (66%). Only 7% think their own organisation is already...

High Court Enforcement Officers Association adopts post-lockdown plan as Best Practice

The High Court Enforcement Officers Association has adopted a new Best Practice plan for post-lockdown enforcement activity across England and Wales over the...

Partner promotion as Begbies Traynor Group expands in Yorkshire

Leading professional services firm Begbies Traynor Group has promoted Lee Lockwood to partner in its BTG Advisory division. Based in the firm’s Leeds office,...

Paysend calls for accelerated post-crisis FinTech innovation

UK-based FinTech firm Paysend has called for an industry-wide acceleration of innovation across FinTech and payments in response to the global coronavirus...

Changes to UK insolvency law will give businesses flexibility

Introduced on 20 May 2020, the Corporate Insolvency and Governance Bill is a welcome development that will deliver a number of changes to UK company law,...

Bristow & Sutor set to support Transport for London

Bristow & Sutor has been collecting unpaid Penalty Charge Notices at warrant stage for all road charging schemes and also traffic enforcement...

Law firm makes senior banking litigation appointment

Aberdein Considine has added further industry experience to its Lender Services Practice Group with the appointment of a new Operations Manager. Tahir Bashir...

Paymentology and Pie People partner to launch unique Shari’ah compliant Payment Solutions in the UK

Pie People have selected world leading payment processor innovator, Paymentology, to be their card processor. The leading edge Paymentology platform will form...

Extended mortgage help ‘must be followed by support for renters’

The Money Advice Trust, the charity that runs National Debtline and Business Debtline, has welcomed today’s decision to extend the support available to...

Continued momentum; resilience and strength

Lowell, a European leader in credit management services, today announced its results for the quarter ending 31 March 2020. Q1 2020 in summary Financial...

The Corporate Insolvency and Governance Bill – response

Colin Haig, President of insolvency and restructuring trade body R3, responds to the publication of the Corporate Insolvency and Governance Bill: “This Bill...

CSA Appoints Process and Systems Project Coordinator

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Colin Matthews to a newly-created role...

Work-from-home to be part of the new normal for over 50 per cent of UK contact centres

Work-from-home could be the post Covid-19 lockdown norm for the majority of contact centre workers according to a new online poll. The poll, conducted in April...

69% of firms now considering automated chatbots as a result of Covid-19

According to Dock9, the digital business solutions agency, over 69% of financial services businesses are considering automated chatbots to enhance their...

Collections Strategies In A COVID-19 Shaped World

Bruce Curry, vice president for collections and recovery consulting and sales in EMEA at global analytics software provider FICO, urges the collections...

Collections Strategies In A COVID-19 Shaped World

Bruce Curry, vice president for collections and recovery consulting and sales in EMEA at global analytics software provider FICO, urges the collections...

Monthly corporate and individual insolvency statistics – response

Christina Fitzgerald, Vice President at insolvency and restructuring trade body R3, comments on the first publication of the Government’s monthly corporate...

Comment: Bleak ONS cash flow stats just the tip of the iceberg; “reality is even worse”

The ONS issued new statistics today revealing that nearly half of UK firms have less than six months’ cash reserves in the bank. Cash flow expert and founder...

Can automation help businesses get paid on time?

Procurement process costs account for an average of 60% of turnover for most companies. On one hand, it highlights the considerable extent of savings that can...

Lenders and Government need to think through approach to homeowners in heavy arrears

Dave Miller, client account manager at Spicerhaart Corporate Sales, commenting on this morning’s UK Finance mortgage arrears stats, said: “The modest rise...

Phillips & Cohen reports surge in consumer digital activity via proprietary estate-serve platform

Phillips & Cohen Associates, Ltd., the leading Estates management business servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand,...

Arrow Global Group PLC – Q1 results and trading update

Robust Q1 performance Raised a further €356 million of committed fund management capital Putting staff and customers first · The Group’s foremost priority...

Ex-Marston Executive Joins Just To Head Up The Company’s Technology And Innovation Strategy

Adam Wonnacott has joined Just, the enforcement market integrator, to head up its technology and innovation team. Adam has extensive knowledge of collections...

Payment Systems Regulator appoints two new senior advisers

The Payment Systems Regulator has appointed two new senior advisers. Kate Fitzgerald and Richard Feasey both started work with the PSR on 11 May 2020. Senior...

Preparing to bounce back – how skilled negotiation can help prepare I.T businesses for post lockdown success

I.T businesses are becoming more adaptable. As we reflect on the quick transition to a digital working world, we realise our business needs have changed....

New finance provider seeks to acquire £1billion+ in overdue invoices to help unlock funding crisis

New finance provider Azzurro Associates, is looking to provide cash against at least £1bn of UK businesses’ unpaid invoices to help provide much needed...

High Cost Enforcement Officers Association urges ‘zero vat’ on enforcement fees in response to ministry of justice consultation

Government has been urged to apply a zero rating to VAT on High Court enforcement fees by the High Court Enforcement Officers Association (HCEOA). In its...

Sigma purchases Dynamics 365 Finance and Operations from K3 Business Technologies Limited

Earlier this month AIM-listed software and managed services outfit K3 put its loss-making Microsoft Dynamics reseller division, K3 Business Technologies...

Debt collection body calls for joined up actions during and after lockdown

The Credit Services Association (CSA) has received a positive response to its call for closer collaboration with trade bodies representing the wider business...

New finance provider seeks to acquire £1billion+ in overdue invoices to help unlock funding crisis

New finance provider Azzurro Associates, is looking to provide cash against at least £1bn of UK businesses’ unpaid invoices to help provide much needed...

How to keep your customers engaged during lockdown

The phrase ‘unprecedented times’ has been bandied around almost constantly since we began the lockdown period, but it hasn’t lost its meaning. Whilst...

Snap Finance Takes a Unique Approach to Field Collections with Webio Chatbots and Conversational Messaging

Snap Finance one of the UK’s fastest growing consumer credit companies has joined forces with Webio, the Conversational Middleware Company to bring the...

YouGov data confirms tsunami of debt headed toward the utility sector

A recent YouGov survey of 2,113 people were surveyed, of which 1,664 were either solely or jointly responsible for their household’s utility bills, shows big...

Working from home: Are you breaking confidentiality laws?

With employees working from home because of the Covid-19 outbreak, how safe is the information they’re accessing and disposing of now it’s out of the...

Q1 insolvency figures – calm before the storm?

The number of companies entering insolvency procedures in the first quarter (Q1) of 2020, according to figures released by the Insolvency Service today,...

Q1 2020 insolvency statistics – response

Duncan Swift, Past President of insolvency and restructuring trade body R3, responds to the publication of the Q1 2020 (January-March 2020) England & Wales...

Debt recovery – How should businesses tailor strategies during coronavirus

The Financial Conduct Authority (FCA) has recently announced the introduction of temporary measures, to directly support consumers facing payment difficulties...

Are you irritating people? The virtual communication mistakes you’re making that have your colleagues, clients and friends screaming at their screens

Virtual communications can be frustrating. John keeps dropping in and out of the call, Bob is trying to talk on mute, and – just as you’re about to close a...

Phoebus Software strengthens account management team with new appointment

Phoebus Software Limited (PSL), the leading banking and lending software provider, has appointed Mark Smitheringale to the position of Client Executive,...

Twenty7Tec appoints Dock9 as user experience design partner

Twenty7Tec have chosen the digital business solutions agency, Dock9, as their user experience design partner. Dock9 will support the development of a range of...

Government bans bailiff visits during Covid-19, as charities call for further action on council tax

The UK’s largest debt advice charities have welcomed emergency legislation banning bailiffs from visiting homes to enforce debts during Covid-19 restrictions...

Duff & Phelps appointed Administrators to Construction Partnership UK Limited

Steven Muncaster and Sarah Bell of Duff & Phelps Ltd were appointed Joint Administrators of Construction Partnership UK Limited (“the Company” or...

Colin Haig becomes President of insolvency and restructuring trade body R3

Colin Haig, Restructuring Partner at BDO, has been appointed President of R3, the insolvency and restructuring trade body. Colin takes over from Duncan Swift,...

Centre for Social Justice report ‘makes powerful case’ for Government Debt Management Bill

A new report from the Centre for Social Justice makes a “powerful case” for the need for a Government Debt Management Bill, according to the Money Advice...

ResponseTap launches Ember for contact centres

ResponseTap, Europe’s leading call tracking provider, has today announced the launch of its ground-breaking contact centre product Ember. The new solution...

Solution Helps Firms Manage Deluge of Payment Holiday Requests due to Covid-19

Responding to the sharp increase in consumer requests for payment holidays related to the COVID-19 pandemic, global analytics software firm FICO has created a...

Leading CEO adds weight to Government Coronavirus Impact Data

Shane O’Hara, Chief Executive of Paymentology, one of the world’s leading processors of card payments, has endorsed the findings of the Government’s data...

Registry Trust Q1 2020 England and Wales Business Statistics

County Court Judgments (CCJs) against businesses England and Wales fell six percent in Q1 2020, compared to the same quarter in 2019, according to figures...

Registry Trust Q1 2020 England and Wales Consumer Statistics

The number of County Court Judgments (CCJs) issued against consumers fell 16 percent in Q1 2020 compared to the same period last year, according to figures...

Duff & Phelps appointed Administrators to Blackmore Bond plc (“The Company”)

Geoff Bouchier and Benjamin Wiles of Duff & Phelps Ltd were appointed Joint Administrators of Blackmore Bond plc (“the Company”) on 22 April 2020....

Tall Group of companies launches Send-A-Cheque for under-resourced customers

As the country steels itself for another three weeks of COVID-19 lockdown, the TALL Group – TALL Security Print, Checkprint and DLRT – designated as...

Updated IVA guidance from the Insolvency Service will provide welcome re-assurance

Updated IVA guidance from the Insolvency Service will provide welcome re-assurance for people on an IVA who have been affected by the Covid-19 pandemic. “The...

Covid-19 emergency sees increase in number of people seeking to unlock value in assets

In a potential sign of the strain the Covid-19 lockdown is having on the economy, an Edinburgh financial business has seen an increase in the number of...

Scott Collin appointed as group chief commercial officer of Just.

Just is pleased to announce that Scott Collin has accepted the permanent role of Group Chief Commercial Officer, sitting on the Boards of both Just and our...

Scott Collin appointed as group chief commercial officer of Just.

Just is pleased to announce that Scott Collin has accepted the permanent role of Group Chief Commercial Officer, sitting on the Boards of both Just and our...

Duff & Phelps appoints Joanne Wright as Managing Director in its Restructuring Advisory practice

Duff & Phelps, the global advisor that protects, restores and maximises value for clients, has appointed Joanne Wright as Managing Director and leader of...

A third of UK SMEs to run out of cash by July, despite unprecedented Government support

A third of UK SMEs will be unable to cover their costs by the end of July despite an unprecedented £330bn package of loans and guarantees from the Government,...

Phoebus Software appoints Mehran Radfar as new COO

Phoebus Software Limited (PSL), the leading banking and lending software provider, has appointed Mehran Radfar to be its new Chief Operating Officer (COO). His...

Are UK finance bosses ‘in denial’ about payment performance?

Despite there being a well-reported chronic problem in the UK with late supplier payments, new research identifies that many finance bosses are in denial. The...

CSG launches next gen Conversational AI for call centers

Messaging apps; speech-based assistants such as Apple’s Siri and Amazon’s Alexa; and chatbots are entering the marketplace in large scale, all with a goal...

More senior data and collection experts flock to Just.

Just a few months after Just appointed ex TDX Group’s Nick Georgiades as Managing Director, Charlie Horner, ex TDX Group and Experian data expert joins...

Coronavirus – Good News For Employers & Creditors At Last?

Carluccio’s case confirms the availability of the government funded furlough scheme to companies in administration and their employees. The financial...

Tech issues posing significant problem for 30% of small businesses as one in five say having to work remotely indefinitely is a major concern

With lockdown underway for the foreseeable future, new research has revealed a large number of small businesses are facing significant problems without the...

Euler Hermes appoints new MMCD director

Euler Hermes UK and Ireland has appointed Özlem Özüner as director of market management, commercial underwriting and distribution (MMCD) with effect from...

360 Law Group Becomes First in UK to Offer Remote Insolvency Solution – Now Approved by Companies House

Shortly following the coronavirus outbreak, 360 Law Group provided a new video signing service to insolvency practitioners and professionals to enable them to...

Getting to grips with alternative payment methods

The first quarter of 2020 can be told in a tale of global macro events. First climate change, and now with COVID-19, an emerging public health issue of...

High Court dismisses NCA’s attempt to use unexplained wealth order – comment

Earlier today the High Court dismissed the NCA’s attempt to use an unexplained wealth order (UWO) to seize three London homes worth £80m from the son of...

Social distancing highlights the benefits of directly employed enforcement approach

Collections and enforcement agencies in the UK are on the front line of businesses affected by the social distancing measures that are essential to tackling...

Lowell signs up to C-19 Business Pledge

Lowell, one of the UK’s largest credit management services companies, has become the first in its sector to sign up to the C-19 Business Pledge, and comes on...

New FCA Guidelines – comments

Commenting on the latest guidance from the FCA on 9th April, Alastair Douglas, CEO of finance experts TotallyMoney, said: “The new guidance from the FCA is a...

Reactive comment – FCA business plan

This morning, the FCA set out its business priorities for the year ahead – with specific focus on the challenges presented by the coronavirus (Covid-19)...

Cash in transit company plans to have Pivotal role in business payments

One of the UK’s leading cash in transit companies is changing its name as it plans to scale up its business and become the first in the industry to offer...

PSL achieves £60billion of assets under management on the Phoebus servicing solution

Following the sustained growth of Phoebus Software Limited (PSL), the balances of loans and savings serviced on the Phoebus servicing platform have now...

PSL achieves £60billion of assets under management on the Phoebus servicing solution

Following the sustained growth of Phoebus Software Limited (PSL), the balances of loans and savings serviced on the Phoebus servicing platform have now...

Debt Collection Trade Body urges organisations to come together in tackling debt crisis

The CSA, the UK trade body for debt collection and debt purchase, has issued a detailed response to the Government in the light of calls from a number of debt...

Payment holidays are storing up trouble for later

Payment holidays and time to pay, while easing the current cashflow burden, may simply delay the collapse of thousands of businesses once the money has to be...

‘Insolvency predictions vastly exaggerated, but swift action needed’

Leading audit, tax and consulting firm RSM says that whilst a spike in corporate insolvencies as great or greater than the levels last seen in 2008 is almost...

Debt collection body calls for even greater levels of customer forbearance

The leading Association for the debt collection industry is urging its members to review all of their current activities and treatment paths to ensure they are...

High street banks urged to lift unethical personal guarantees on small business loans

Small business owners have been urged to check the type of loan they are signing up to before borrowing against their personal assets, as many have...

Scottish business tenants set to get protection from eviction

Small business tenants are set to get new protection from eviction during the coronavirus outbreak, thanks to new legislation set to be passed by Holyrood...

Paysend to work on behaviour change model for money in the digital world

In a world that is changing as fast as never before and is facing great challenges we use technology to create the best possible outcome for the society. The...

Business update from Landwood Property Auctions during COVID-19 pandemic

Landwood Property Auctions has seen an upturn in business as buyers turn to online auctions amid the COVID-19 pandemic. With the Government advising homeowners...

HM Revenue & Customs “Time To Pay” support is welcomed

The growing scale of economic disruption amid volatility in financial markets as a result of the coronavirus (COVID-19) mean urgent steps are required to...

Spicerhaart Corporate Sales calls for 80% rental income guarantee for small landlords

Asset management specialist Spicerhaart Corporate Sales has called for the Government’s 80% salary guarantee to be extended to rental income for small...

Hoist Finance Launches New Sustainability Strategy

Hoist Finance, a trusted debt resolution partner to individuals, companies and banks, today announces its new sustainability strategy, which outlines the...

Hoist Finance confident banks will continue to divest

Hoist Finance, the trusted debt resolution partner to individuals, companies and banks, believes the outlook for the debt purchase market remains positive,...

COVID-19/Corporate insolvency framework changes – response

Duncan Swift, President of insolvency and restructuring trade body R3, responds to today’s announcement of changes to the corporate insolvency framework:...

Lowell announces extended COVID-19 customer commitments

Lowell, one of the largest credit management companies in the UK, has today published a list of commitments to minimise the financial burden of existing debts...

Sensée announces 1000 new UK work-at-home contact centre jobs

Homeworking specialist Sensée is creating 500 new permanent and 500 new temporary positions to meet the growing demand from its clients for work-at-home...

Chancellor COVID-19 self-employed announcement – response

Duncan Swift, President of insolvency and restructuring trade body R3, responds to the COVID-19 self-employed support measures announced today (20 March) by...

CIVEA confirms suspension of enforcement action

In response to speculation that enforcement activity will continue during the COVID-19 crisis, CIVEA has written to Ministers as Russell Hamblin-Boone, chief...

Robots to the rescue as lock down grips UK Industry

With Coronavirus gripping the nation and panic buying fuelling the mass sale of hand wash and toilet rolls to the public, the COVID-19 pandemic has sparked the...

Bailiff action ‘must be suspended’ during Covid-19 outbreak

The UK’s three largest debt charities have called on the Government to instruct local authorities in England and Wales to suspend bailiff action for the...

The Joint Administrators of the Northern Powerhouse Developments Group close hotel portfolio due to COVID-19

Philip Duffy and Sarah Bell, both of Duff & Phelps, Joint Administrators of Northern Powerhouse Developments Limited, have temporarily closed seven hotels...

Puppet appoints new Chief Revenue Officer, Paul Heywood

Puppet, the standard for automating the delivery and operation of the software that powers everything around us, today announced the appointment of Paul...

Coronavirus – Remote working accounts payable just became business critical

With so many unknowns over the next 4 – 8 months, all we can do is focus on the steps we can take to help our people and our organisations to get through...

Bristow & Sutor continue to prove enforcement effectiveness

In 2019, Bristow & Sutor successfully remitted £88m to its clients, enough to invest in training for over 1250 new nurses. With high collection rates and...

Chancellor COVID-19 workers package announcement – response

Duncan Swift, President of insolvency and restructuring trade body R3, responds to COVID-19 employee support measures announced today by the Chancellor, Rishi...

CSA Ratifies Independent Chair and Vice Chair nominations, and Appoints Four Board Directors

The Credit Services Association, the trade association for the debt collection industry, has made a series of significant changes to its future governance...

Ebury and Crédito Agrícola join forces to transform global transaction banking for corporates and SMEs

Crédito Agrícola and Ebury signed a partnership that will allow the bank’s corporate clients to carry out foreign currency exchange and cross border...

Chancellor COVID-19 measures, R3 response

Duncan Swift, President of insolvency and restructuring trade body R3, responds to the measures announced yesterday (Tuesday March 17) by the Chancellor of the...

Paysend publishes informative guide to money transfers during coronavirus

UK-based FinTech company Paysend has today published a guide for expats and foreign workers whose money transfers home to friends and family may be affected by...

Lowell full year results 2019

Lowell, a European leader in credit management services, today announced its results for the Full Year ending 31 December 2019. 2019 in summary Financial...

Visma Acquires Credit Management Company, Onguard

Visma has grown steadily in the Dutch market over the last few years, and has extended its presence further by adding Onguard’s order-to-cash solutions as a...

Budget blow for access to finance – ‘perverse’ insolvency reforms confirmed

The Budget has confirmed plans to grant HMRC ‘preferential status’ in insolvencies from December 2020, says insolvency and restructuring trade body R3....

Sensée creates technology ecosystem for businesses to easily deploy contact centre workers at home

Homeworking specialist Sensée has launched CloudWorks™, a homeworking solution that gives organisations all the tools necessary to operate a home-based...

Bank of England MLAR stats – “Strong likelihood arrears will rise as a result of coronavirus” – comment

Mark Pilling, Spicerhaart Corporate Sales managing director, says: “The Q4 arrears figures from the Bank of England are broadly positive, showing another...

Debt Recovery Company Director On A Mission!

A world-leading debt recovery company based in Gwynedd is proud to have been selected to attend a recent three-day, multi-sector, trade mission to Dublin in...

Business groups sound alarm over ‘serious concerns’ with Government’s tax and insolvency plans

UK business groups and insolvency experts are again sounding the alarm about Government plans to prioritise repayments to HMRC over repayments to other...

A giant green initiative: Revive Management plants giant seqoias

Revive Management, the provider of digital billing and payment solutions, is embarking on an ambitious scheme to plant a collection of the world’s largest...

Yvette Gray appointed as new Country Director for Atradius Collections

International debt collection specialist Atradius Collections has appointed a new Country Director for the UK and Ireland. Yvette Gray has taken the helm at...

New report warns of te use of non-financial behaviours in credit risk assessment

Non-financial behaviours such as social media use and transactional behaviour may be used in future credit risk assessment with implications for access to...

Chartsbridge selects Civica

Chartsbridge has selected Civica, a global leader in software for public services, to deliver an enterprise cloud solution for collections. Harnessing the...

Axminster Carpets Limited (“the Company”) rescued


Axminster Carpets Limited, one of the world’s largest manufacturers of carpet, which was forced to enter Administration in February 2020, has been sold as a...

SFP completes sale of Paramount Power and Data Limited and secures all jobs

Nationwide insolvency practitioner SFP has successfully completed the sale of Durham-based data network and security installers, Paramount Power and Data...

Swisscard Improves Early Collections, Reduces Net Credit Losses 40 Percent With FICO Analytics

Swisscard AECS GmbH, a leading credit card company in Switzerland, has optimized its early collections using FICO analytics leading to a 50 percent increase in...

Paysafe partners with Celero Commerce in US market

Paysafe, a leading specialized payments platform, has partnered with Celero Commerce, a vertically focused, integrated commerce solutions provider...

Nearly 60% of Security Professionals Believe Cloud Deployments Surpass Security Capabilities According to FireMo

RSA Conference 2020 – FireMon today released its 2020 State of Hybrid Cloud Security Report, the annual benchmark of the cloud security landscape. The latest...

Dormant Asset Scheme Expansion

“There is greater public interest in corporate social responsibility now than ever before, particularly since the 2007 financial crisis. “The expansion of...

Comment: UK’s cash system could collapse within a decade

Following the news this morning that campaigners have called for Chancellor Rishi Sunak to save banknotes and coins, saying without urgent new laws the cash...

VAT on High Court Enforcement Fees

Discussions continue between the High Court Enforcement Officers Association & the Ministry of Justice (MoJ) to produce definitive guidance on the...

Early intervention will further support those with “persistent debt”

StepChange Debt Charity has today confirmed that it is entering into an exciting new partnership with fintech innovator OpenWrks to bring the opportunities...

Adaptavist Expands Offering with Acquisition of Six Trello Power-Up Apps

Adaptavist, a leading global Atlassian partner, today announced the acquisition of six Trello Power-Up applications, built by Orah Apps. The purchase enables...

CIVEA urges Ministry of Justice to publish review

On the anniversary of the deadline for submissions to the Ministry of Justice Call for Evidence on enforcement agents (bailiffs), the Civil Enforcement...

One third of Brits would go into debt to solve a gap in their finances, R3 research shows

More than three out of ten British adults (34%) say they would be most likely to take on extra debt if they were faced with a sudden gap in their finances,...

Cross party group urges Government to act on bailiff reform

A group of cross-party MPs and Peers has joined a coalition of debt advice campaigners in urging the Government to break its silence on bailiff industry...

Webio Awarded ISO 27001

Webio, the Conversational Middleware company, has achieved ISO 27001 certification, making Webio one of the few platforms in their field to meet the highest...

Second charge repossessions fall to a record low in 2019

New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q4 2019 was 25, 10.7%...

UK Finance and MoJ statistics point to rise in mortgage possession activity – comment

The latest UK Finance and MoJ statistics have both pointed to a rise in mortgage possession activity. Mark Pilling, Spicerhaart Corporate Sales managing...

Sujit Unni joins Paysafe as Chief Technology Officer

Specialised payments platform, Paysafe, announces it has further strengthened its technology leadership team with the appointment of Sujit Unni as Chief...

Esker Integrates Stripe Connect to Offer Secure Online Payment Capabilities to Its Customers

Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, today announced the integration of Stripe Connect, the...

Fiduciam loan allows client to settle HMRC debt

Fiduciam has put in place a £973,000 loan to refinance a varied portfolio of seven properties, held across nine titles, after the borrower was hit with a...

Spratt Endicott Solicitors brings in debt recovery specialist to bolster client relations

Oxfordshire based Spratt Endicott Solicitors has welcomed a new specialist to its debt recovery team, who’ll be tasked with supporting the growth of the...

Introducing AJJB Law

AJJB Law – The Debt Recovery Law Firm – is delighted to announce that it has been Authorised by the Solicitors Regulation Authority (SRA). We’re...

Fintech startup EasyEuro raises US$4 million funding to launch a Neobank for cross-border SME traders between Europe and Asia

Paris and Shenzhen based Fintech startup, EasyEuro, offering digital banking services to SME trading between Europe and Asia – with initial focus on...

Comments on Insolvency Service data on IVA outcomes

Last week the Insolvency Service released data showing that the number of IVAs failing in their first year has increased from 4.1% for arrangements started in...

Statement from R3 on the Breathing Space impact assessment

The Treasury has published an impact assessment of its forthcoming ‘breathing space’ scheme to help people in debt by giving them 60 days free from...

FSB: Bill will improve the business rates system

Today the Scottish Parliament voted to pass the Non-Domestic Rates (Scotland) Bill. This will see a switch to a three yearly revaluation cycle and an improved...

Zamira Hajiyeva Unexplained Wealth Order – comment

John Dobson, chief executive of leading RegTech firm SmartSearch, commented: “The property market has increasingly been targeted by money launderers....

Sales Soar to £16.5M for Landwood Property Auctions

Landwood Property Auctions is hailing a switch to weekly online auctions as the catalyst for a massive rise in activity in 2019. While the property sector as a...

Lowell adds digital to client experience

Lowell has added a digital channel to its client experience with the launch its first business-to-business (B2B) website. The new site has been developed by,...

Encompass receives £2m grant to develop AI for the financial services sector

Glasgow-based regulatory technology firm Encompass has received a £1.97m research and development grant from Scottish Enterprise to develop an Artificial...

FXCM Partners with Income Access for Managed Affiliate Programme

FXCM Group (FXCM), a leading international provider of online foreign exchange trading, CFD trading, cryptocurrencies and related services, has partnered with...

Barrister Shahram Sharghy will support Just take on the challenge

Just, the enforcement market integrator launched by Arum just a few months ago, has appointed Shahram Sharghy as their in-house barrister as they continue to...

JBW Group Limited purchase Advantis Credit Limited

JBW Group Limited today announced it has fully acquired the shares of Advantis Credit Limited, with funding provided by OUTSOURCING Inc. Advantis will continue...

Q4 2019/Annual insolvency statistics – response

Commenting on the Q4 2019 (October-December) England & Wales insolvency statistics (published this morning by the Insolvency Service), Duncan Swift,...

JBW Group Limited receives four contract awards from Her Majestys Court and Tribunal Service

JBW Group Limited is delighted to confirm that it has been awarded four contracts to provide Approved Enforcement Agency services to Her Majesty’s Courts and...

StepChange Comments on IVAs

StepChange Debt Charity comments on new data released today by the Insolvency Service, showing that the number of new Individual Voluntary Arrangements (IVAs)...

Paysafe and Google expand collaboration

Google has launched paysafecard, the eCash solution from leading specialised payments platform Paysafe, as a new payment option on the Google Play Store in six...

Mintos becomes European market leader among platforms for investing in loans with 40% market share

Mintos, global marketplace for investing in loans at scale, has concluded 2019 with significant growth indicators – the total amount of loans financed on...

Pastdue Credit Solutions Continues Growth With Noble Systems

Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased announce the recent migration from Premise to Cloud for our...

Hoist Finance Launches WhatsApp Business in Italy with Webio

Hoist Finance, one of Europe’s largest financial services companies has launched WhatsApp for Business in its Italian operation. The Enterprise solution...

Uncle Buck Finance LLP implements TriLine’s fully integrated GRC & SMCR software solution

Uncle Buck Finance LLP has been providing online short-term cash loans since 2004 and during this time has evolved its product offering to meet customers’...

England & Wales Consumer Judgments Q4 2019

The number of County Court Judgments (CCJs) issued against consumers in England and Wales increased slightly in Q4 2019 compared to the same period last year....

County court judgments against England and Wales businesses fall 20% year on year in Q4

There was a 20 percent drop year-on-year, in the number of County Court Judgments (CCJs) registered against businesses in England & Wales in Q4 2019,...

Extortionate minimum repayment trap leaves borrowers thousands out of pocket, warn credit experts

Research from credit experts TotallyMoney and MoneyComms reveals how just making minimum repayments on credit card balances costs customers thousands in...

CSA confirms line-up for new 2020 Conference with focus on driving cultural change

The final list of speakers and presentations for the Credit Services Association’s inaugural inaugural People Development Conference next month have been...

Phillips & Cohen Associates announces the hiring of global chief financial officer

Phillips & Cohen Associates, Ltd., the deceased account management leader servicing creditors in the US, Canada, UK, Ireland, Australia, New Zealand,...

Paysend appoints former Unilever marketer as global chief marketing officer

Paysend, the UK-based fintech, has appointed Alberto Macciani as global chief marketing officer. Alberto will focus on developing Paysend’s global brand and...

Paysafecash launches in Cyprus to enable online cash purchases

CYPRUS – Leading specialized payments platform Paysafe launches Paysafecash in Cyprus today as a new secure and easy way to pay for online purchases in...

Sam Krivinskas joins Together as Senior Legal Counsel – Treasury

Together Financial Services Limited (“Together” or “the Group”), one of the UK’s leading specialist mortgage and secured loan providers,...

EPA publishes payment providers guidance in a call for transparency

The Emerging Payments Association (EPA), which celebrates collaboration and innovation within new and existing finance companies, has published a first of its...

Paysafe expands omni-channel offering with launch of cloud EMV capabilities

Paysafe, a leading specialized payments platform, has expanded its omni-channel payments offering through the launch of the Cloud SDK from Handpoint, a pioneer...

Decade ends with lowest NPL levels on European bank balance sheets since 2010

The decade ended with the lowest level of non-performing loans (NPLs) on European bank balance sheets since 2010. After a push from regulators, banks across...

Venn Partners announces agreement to enter into partnership with ARA to expand its business in real assets private debt

Venn Partners LLP (“Venn”) is pleased to announce it has entered into partnership with ARA Asset Management Limited (“ARA”) to expand its investment...

PayU consolidates its India digital credit offering, announces plan to merge LazyPay and PaySense to build a full-stack digital lending platform

PayU’s consumer lending business LazyPay and PaySense, India’s fastest growing digital credit platform, have today announced the plans to merge their...

Lantern achieves gold award for customer experience

Lantern Debt Recovery Services (trading as Lantern), based in Leeds has achieved a ‘gold’ award from customer experience experts, Investor in Customers...

Eckoh joins the Five9 App Marketplace as the first Secure Payments provider

Eckoh (AIM: ECK), the global provider of Secure Payment products and Customer Contact solutions, today announces that it has joined the Five9 App Marketplace...

Hoist Finance launches new customer digital communications solutions through RCS and Chatbot in the UK

Hoist Finance UK is one of the first in the debt collections sector to use Rich Communications Service (“RCS”), a new messaging technology replacing SMS on...

Debt recovery team appoints six new staff

A series of new appointments have been made within the industry-leading debt recovery team at national law firm Clarke Willmott LLP. The Taunton-based team,...

Arrow Global announces a €838.0 million fund raising

Arrow Global is pleased to announce that Arrow Credit Opportunities SCSp and related entities, the “Fund”, raised €628.5 million of third-party capital...

Why Crown Preference will hit creditors next year

New legislation coming into effect on 6th April 2020 will see HRMC gain preferential treatment over non-preferential and floating charge holders; in particular...

CallMiner Secures $75M Investment from Goldman Sachs

CallMiner, the leading provider of AI-fuelled speech and customer interaction analytics, has closed a $75 million investment round from Goldman Sachs....

CSA Chief Executive to step down in 2020

Peter Wallwork, Chief Executive of the Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has decided he will be...

Bottomline Recognised as Industry Leader at Document Manager Magazine Awards

Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology that helps make business payments simple, smart and secure, today announced...

Duff & Phelps appoints Paul Reeves as Managing Director in its Restructuring Advisory practice

Duff & Phelps, the global advisor that protects, restores and maximises value for clients, has appointed Paul Reeves as Managing Director, further...

ACS launches Collect+ in a revamped utility services portfolio

ACS has revamped its utility debt collection portfolio to emphasis the broad range of services available and to package its unique approach to utility debt...

England & Wales Commercial Judgments Q3 2019

There was a 15 percent rise in the number of county court judgments (CCJs) registered against businesses, according to figures released today (11th December...

England & Wales Consumer Judgments Q3 2019

The number of CCJs registered against consumers has risen in Q3 year-on-year, according to figures released today (11th December 2019) by Registry Trust,...

Launch of an online Commercial Debt Clinic

Darcey Quigley and Co, the commercial debt recovery specialist, has just recently launched a new Commercial Debt Clinic. This online forum enables companies...

Saudi Telecom Company selects IFS to improve customer experience

IFS, the global enterprise applications company, announces that Saudi Telecom Company (STC), a world class digital leader providing innovative services and...

Target Group boosts public sector credentials with contract delivery and new senior appointments

Target Group, the business process services and software provider, has today announced the successful implementation of a new mandate for the Development Bank...

Lithuania, Growing EU Fintech Hub, Considering Opening Commercial State Bank

There are 7 commercial banks operating in Lithuania in 2019. With a recently proposed tax that targets banks and other lenders, talks of ensuring the banking...

Encompass Corporation Partners with Pega to Streamline and Enhance Know Your Customer Processes

Encompass Corporation, a fast-growing provider of intelligently automated Know Your Customer (KYC) solutions, today announces a partnership with Pegasystems...

ThoughtWorks find retail sector most vulnerable to tech threats post Brexit

Retail is the sector where UK businesses are most likely to feel exposed to a series of threats to business growth in 2020. With the demise of Mothercare, news...

Almost half of finance professionals lack awareness of blockchain and its benefits

More needs to be done to raise awareness of blockchain technology and its benefits, as 19% of finance professionals are unaware of its uses within finance and...

he EPA Strengthens 2020 Advisory Board with International, Entrepreneurial and Diverse Talent

The Emerging Payment Awards (EPA), a celebration of collaboration and innovation within new and existing finance companies, has today appointed three of...

British businesses miss out on ROI of automation as only 1 in 4 invest in RPA

British businesses are missing out on the benefits of automation by not combining the right technologies, recent research from Digital IQ provider ABBYY has...

Debt advice apprenticeship approved

The debt advice apprenticeship, the first-of-its-kind in the UK, has been approved by the Institute of Apprenticeships. The first cohort of advisors will start...

Eckoh’s Secure Payment Portfolio wins the Anti-Fraud Solution of the Year 2019

Eckoh (AIM: ECK), the global provider of Secure Payment products and Customer Contact solutions, is pleased to announce it has won the Anti-Fraud Solution of...

Lowell Q3 2019 Results

Lowell, a European leader in credit management services, has announced continued performance growth in its Results for the period 1 July to 30 September 2019....

Encore Announces Leadership Transition for its European Subsidiary, Cabot Credit Management

Encore Capital Group, Inc. (Nasdaq: ECPG), an international specialty finance company, today announced that Ken Stannard will be stepping down from his role as...

Cedar Rose Positioned as Leader in Know Your Customer & Entity Verification in One World Identity’s 2019 Identity Industry Landscape

Cedar Rose today announced that it was recognized as a leader in Know Your Customer (KYC) & Entity Verification (KYB) by One World Identity (OWI). OWI is a...

Ribbon and Eckoh Join Forces for Enhanced Portfolio

Eckoh (AIM: ECK), the global provider of Secure Payment products and Customer Contact solutions, has been certified as a Gold Assure Program Partner for Ribbon...

Ledger Vault Obtains Groundbreaking Custom Crime Insurance Policy

Ledger, the global leader in security and infrastructure solutions for digital assets and blockchain applications, today obtained a crime insurance policy...

Second charge repossessions fall by 30% in Q3 2019

New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q3 2019 was 25, 30.1%...

UK Finance Arrears & Possession stats – comment

Commenting on today’s UK Finance Arrears & Possessions data, Mark Pilling, managing director Spicerhaart Corporate Sales said, “Arrears remain low, but...

Onguard’s new machine learning function enables companies to predict customer payment behaviour

Onguard, the fintech company that streamlines the entire order-to-cash process, has announced that in collaboration with Altares Dun & Bradstreet and...

Realtime offers immense potential for payments for banks and fintechs, finds EPA report

New research from Emerging Payments Association reveals that ‘realtime’ payments are growing rapidly in the UK, signifying potential for business payments...

Verizon’s 2019 Payment Security Report shows drop in PCI DSS compliance

Eckoh (AIM: ECK), the global provider of Secure Payment products and Customer Contact solutions, comments on the recently released Verizon Payment Security...

ONS GPR monthly estimate – comment

“The UK has narrowly avoided falling into a recession, but indicators leave little room for optimism. A closer look reveals that the economy shrank in...

CSA Recognised for Providing ‘Outstanding’ Experience to its Members By Investor in Customers

The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has maintained its Silver accreditation from Investor in...

Cardpay adds Brazil’s popular payment methods to its global platform

Cardpay announces integration with Boleto, Cash Express and Loterica into its existing list of payment methods in Brazil. With their introduction, ecommerce...

Lanshore announces new operations centre in Glasgow

Lanshore LLC today announced the launching of a new operations centre in Glasgow , Scotland. After many years of providing managed services from Costa Rica...

Stronger together: Women’s Payments Networks join forces across the pond

The European Women Payments Network (EWPN) and the U.S.-based Women’s Network in Electronic Transactions (Wnet) share a mission to create better...

Equiniti launches digital experience centre to transform app development

Equiniti, an international technology-led services and payments specialist, is delighted to announce that it has opened EQ Tek, a new R&D facility for its...

Eckoh adds Mastercard’s Pay by Bank app to its Secure Payment portfolio.

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, has partnered with global payments technology provider...

Ruling could see directors pursued for millions

A landmark judgment could see company directors and shareholders pursued for millions of pounds for funds paid into tax avoidance schemes. The ruling, handed...

Target Group announces change of leadership

Target Group, the operational transformation, business process servicing and software provider has announced that Ian Larkin steps down as CEO of the business...

Insolvency Statistics – reaction

Company insolvencies have rocketed due to a lack of investment and uncertainty surrounding Brexit, according to a licensed insolvency practitioner at the top...

Q3 2019 insolvency statistics – R3 response

Commenting on the Q3 2019 (July-September) England & Wales insolvency statistics (published this morning by the Insolvency Service), Duncan Swift,...

Noble Systems Introduces Noble Gamification 2.0

Noble Systems, a global leader in omnichannel contact centre technology solutions, announces the release of Noble® Gamification 2.0, adding powerful new...

Secure Payments in Web Chat wins a Bronze medal for Eckoh

Eckoh plc (AIM: ECK) has won a bronze medal at the recent UK Contact Centre Forum (UKCCF) awards for the Best Use of Technology. The award recognises the...

Devolve power and money to level up left-behind Britain, urges new CPS report

The importance of tackling Britain’s geographical inequalities is now widely recognised – and is a key priority for Government. A new Centre for Policy...

Devolve power and money to level up left-behind Britain, urges new CPS report

The importance of tackling Britain’s geographical inequalities is now widely recognised – and is a key priority for Government. A new Centre for Policy...

Costing a packet – How much more will it cost to sell and ship to the USA in 2020?

Britain may be looking to the US as its target market in a post-Brexit world, but the international delivery specialist ParcelHero says trading conditions are...

Oblix Capital names new chief operating officer

Oblix Capital has appointed Stuart Sykes as its new chief operating officer. Stuart joins the specialist lender having spent more than 25 years in the lending...

CSA wins Excellence in Training Award for String of Learning and Development Achievements

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has won the Excellence in Training Award at the 2019...

Noble Systems Issued 200th Patent for Contact Centre Technology

Noble Systems Corporation, a global leader in omnichannel contact centre technology solutions, announces the issuance of its 200th U.S. patent. This milestone...

Phillips & Cohen strengthens European executive team with multiple appointments

Phillips & Cohen Associates, Ltd. (PCA), the international deceased account management specialist, servicing creditors in the US, Canada, UK, Ireland,...

Marieke Saeij appointed as new Onguard CEO

Onguard, the fintech company that offers a platform which streamlines the entire order-to-cash process, has announced the appointment of Marieke Saeij as CEO,...

European NPL market quieter in 2019 so far, as activity in emerging markets grows

According to the Debtwire European NPLs 3Q19 report presented at Debtwire Week, as of early October, 92 deals totalling EUR 67.9bn have closed so far this...

Content Guru Delivering Specialist Customer Engagement and Experience to UK Government

Global leader in Customer Engagement and Experience solutions, Content Guru, has been accepted as a supplier to the United Kingdom Government as part of the...

Is another trade dispute coming?

Posturing ahead of U.S.-China trade talks frayed investors’ nerves, while another trade bout could break out as the U.S.-EU tensions heat up. With trade...

Konica Minolta unveils next generation intelligent invoice processing to revolutionise automated accounts payable

Konica Minolta Business Solutions (UK) Ltd is proud to announce the launch of its new intelligent invoice processing cloud service which achieves new levels of...

HMO landlords need to be aware of the ambulance chaser threat

Rule changes which have greatly increased the number of HMO properties across the country, are having a number of unintended consequences including an increase...

Manpower puts Sidetrade’s Artificial Intelligence at the core of their organization

Manpower France anticipates and drives change in the world of work by breaking new ground with Aimie, Sidetrade’s cutting edge Artificial Intelligence...

FSB research: Scottish small business confidence “evaporating”

Scottish small business confidence slid in the third quarter of 2019, reversing the surprise resurgence seen earlier in the year, according to new figures from...

Major new campaign to help people struggling with debt

The trade body representing the debt collection industry has launched #heretohelp, a campaign designed to encourage customers to actively engage with its...

CSA appoints new Director of Finance and Operations

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Peter Hayle to the newly-created role of...

Jamie Waller and team launch new digital marketplace to enforce judgment debts

Today, Just is unveiling a free digital marketplace for the management, oversight and enforcement of judgment debt, ensuring that creditors are paid what...

Equiniti announces landmark partnership with SWIFT

Equiniti Business Payment Services (formerly EQGlobal), the international payments division of Equiniti Group, is delighted to announce that it has partnered...

Cabot Financial Launches New Graduate Programme

Cabot Financial, the UK debt purchase arm of the Cabot Credit Management group, has launched a new graduate analytics programme which will commence today with...

‘Forbes Burton shortlisted for national insolvency award’

Insolvency and company rescue specialists Forbes Burton have been shortlisted as a finalist for Boutique Insolvency and Restructuring Firm of the Year. The...

ABBYY technology selected to drive finance digitisation at Costain

ABBYY, a global leader in Digital IQ for the enterprise, has been selected by Costain, the smart infrastructure solutions company, as the chosen technology...

Leading Debt Recovery Company’s Sixth Award in 2018-19!

A world-leading debt recovery agency based in North Wales has won its sixth prestigious industry award in just the last year! CCI Credit Management Ltd (CCICM)...

World’s first online Customs Academy officially launched at Parliament event

The world’s first online Customs Academy was yesterday officially launched at the House of Commons, marking a vital step towards ensuring UK businesses...

One in Five Contactless Payments Will Now Be Blocked to Help Prevent Fraud

New European legislation brings in Strong Customer Authentication (SCA) to limit the amount of contactless payments someone can make, in an effort to reduce...

Brexit causes UK property investors to put plans on ice but spending spree may follow when deadline passes

New research commissioned by Experience Invest has uncovered how property investors are managing their financial strategies as Brexit approaches. The...

CSA celebrates first batch of successful apprentices

Following months of hard work, the first apprentices undertaking their training on Apprenticeship Standards delivered by the Credit Services Association are...

Noble Conversations Analytics Receives the 2019 CUSTOMER Contact Centre Technology Award

Noble Systems, a global leader in omnichannel contact centre technology solutions, is excited to announce that Noble® Conversations Analytics Insight has...

Restons Solicitors appoint Peter Stewart as Chief Executive Officer

Restons Solicitors have today announced the appointment of Peter Stewart as Chief Executive Officer.  Peter will lead Restons Solicitors supported by Neil...

Bailiff companies sign up to new standards

In a major reform to civil enforcement an independently-monitored code of practice that sets a new standard for bailiffs has been announced in London today....

Credit Style acquired by Bristow & Sutor as part of expansion drive

Leading judicial services and debt recovery group Bristow & Sutor has expanded its range of management and support services with the acquisition of Credit...

FSB in Scotland on economic contraction

New economic data published today (Wednesday) shows that Scotland’s economy contracted by 0.3 per cent in the second quarter of 2019. Andrew McRae, the...

Technology award win for LM

LendingMetrics has won a top award at the Credit & Collections Technology Awards. The credit risk and collection platform supplier scooped the Innovation...

Business bodies warn Chancellor of damage caused by Treasury insolvency cash grab

Leading business groups and insolvency experts have written to the Chancellor to warn that plans to prioritise repayments to HMRC over repayments to other...

PSD2 deadline – comment

This Saturday marked the deadline for the EU’s second Payment Services Directive (PSD2) legislation. This legislation has had a fundamental impact both on...

PSD2 “deadline” – use these 18 months to get compliant

With the “deadline” for the latest round of PSD2 compliance hitting tomorrow, Rene Hendrikse, EMEA VP of Mitek – the RegTech firm working with over 6,500...

PSD2 deadline: don’t just comply, succeed – KCOM

This Saturday marks the deadline for PSD2 compliance and a new era for banking in the UK. In response to this milestone, please see comment from Gavin Brown,...

The Tall Group strengthens relationship with Handelsbanken

The TALL Group of Companies, the UK leader in the provision of secure paper and electronic payment solutions, has further extended its long-standing...

Phillips & Cohen announces its entry into Germany

Phillips & Cohen Associates, Ltd., the international deceased account management specialist, servicing creditors in the US, Canada, UK, Ireland, Australia,...

Updated people tracing app

Find UK People is a leading tracing agent specialising in tracing people in the UK or around the globe. With a 98% success rate, Find UK People guarantees that...

CIVEA responds to Third Stop the Knock report

Responding to the Third Money Advice Trust report, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said:“ This is a broadly...

Local councils sent 2.6 million debts to bailiffs in 2018/19

The use of bailiffs to collect debts owed to local authorities in England and Wales has risen by 7 percent in two years, driven by a surge in the use of...

Lantern appoints new CFO and CTO

Lantern have welcomed their new CFO Andrew Kirk alongside an additional Exec appointment of CTO Andy McCleod, both of whom join the Lantern team to help...

rebuildingsociety.com announces UK first Peer-to-Peer Lending BuyBack Guarantee

As peer-to-peer lending platforms mature, many are seeing some level of defaults. On rebuildingsoicety.com the returns have, on aggregate, been sufficiently...

Comment – Is the ECB easing too early?

Euro interest rate markets are pricing in a rate cut by the ECB at its next policy meeting on 12 September. The current Euribor forward curve suggests that the...

The payments community calls for action to drive gender balance

The Emerging Payments Association (EPA) has today published original research on the social and structural barriers that hinder progress in the fight for...

Lowell Q2 2019 Results

Lowell, a European leader in credit management services, has announced another positive quarter in its Results for the period 1 April to 30 June 2019,...

The Senior Management and Certification Regime (SM&CR) – what is it and why do we need it?

Following the banking crisis in 2008, the Parliamentary Commission for Banking Standards (PCBS) recommended the creation of a new framework focused on...

Research data for collections is planned

CCRMagazine and Restons Solicitors are to ask the credit industry’s opinions on the future of data for collections and legal services. Stephen Kiely, editor...

Paysend launches Pays XDR – the definitive stable coin

Paysend Group, a global Fintech company based in the UK, announced that it is launching a new global digital currency, Pays XDR. This stable coin is 100%...

Puppet releases free resource to help businesses standardise their operational toolkit

As outlined in the latest 2018 State of DevOps Report, eliminating the one-offs that create management complexity and standardising on the technologies...

Bottomline Technologies Powers Real-time Payment Innovation through Partnership with Starling

Bottomline Technologies (NASDAQ:EPAY), a leading provider of financial technology that helps make complex business payments simple, smart and secure, today...

Cabot Financial (Luxembourg) II S.A. announces the completion of its conditional redemption of its outstanding €310,000,000 Senior Secured Floating Rate Notes due 2021 At a price of 101.000% of the Principal Amount Thereof

Cabot Financial (Luxembourg) II S.A. (the “Issuer”) announces today the completion of its conditional redemption (the “Redemption”) of its outstanding...

Cabot Credit Management announces closing of €400 million Senior Secured Floating Rate Notes Offering

Cabot Credit Management Limited (“CCM”) announced today that its 100% indirectly owned subsidiary Cabot Financial (Luxembourg) II S.A. (the “Issuer”)...

Many UK businesses pay late or not at all due to difficulties in cashflow

Almost half (44%) of UK businesses avoid or delay paying bills due to issues within their cashflow. Other commonly cited reasons for non-payment of invoices...

Verifi™ Wins FS Forum’s Product and Service Innovation Award for Payments

The Financial Services Forum (“FS Forum”) has selected Verifi, Inc.’s collaboration solution Order Insight as winner of its 2018 Product and Services...

New signs of European downturn – Irish businesses failing to negotiate payment terms

Companies around Europe predict increased bad debt losses, later B2B payments and higher debt risks are ahead, according to the European Payment Report from...

New signs of economic downturn – British businesses offering longer payment terms

Companies around Europe predict increased bad debt losses, later B2B payments and higher debt risks are ahead, according to the European Payment Report from...

Cabot continues to keep the customer at the heart of its business

Cabot Credit Management, one of the largest credit management service providers in Europe, is working closely with The Domestic and Economic Abuse Project...

Reactive comment from Huntswood: Buy Now Pay Later FCA announcement

In light of this morning’s FCA announcement confirming it will introduce new rules in the Buy Now Pay Later (BNPL) market, saving consumers around £40-60...

StepChange response to FCA’s “Buy Now, Pay Later” rule changes

The Financial Conduct Authority has today confirmed its new requirements in reform of “Buy Now, Pay Later” (BNPL) credit offers. The measures will require...

Payment glitches: banks need urgent IT help

Following the news that Which? has revealed more than seven million people have been blocked from card payments by IT glitches in the past year, Tom Holliday,...

‘What are the rules on flexible working?’

Previously only parents of children under 17 (or 18 if the child is disabled) or carers for dependant adults had the right to request flexible working...

Centre for Policy Studies publishes ‘Britain Beyond Brexit’

The Centre for Policy Studies today publishes a major collection of essays, ‘Britain Beyond Brexit’, edited and assembled by George Freeman MP and...

Phillips & Cohen announces major expansion plan

Phillips & Cohen Associates, Ltd., the international deceased account management specialist, servicing creditors in the US, Canada, UK, Ireland, Australia,...

‘Brexit uncertainty still holding back house prices’

Roxanna Mohammadian-Molina, Chief Strategy Office at BLEND Network, comments: “That the Halifax House Price Index continues to swing wildly from month to...

Cabot Credit Management Announces Pricing of €400 Million Senior Secured Notes Offering

Cabot Credit Management Limited (“CCM”) announced today that its 100% indirectly owned subsidiary Cabot Financial (Luxembourg) II S.A. (the “Issuer”)...

Online payment changes: planning essential to success, says KCOM

Following the news that retailers and financial institutions are speaking out against the impending deadline for changes to the way online purchases are...

Crystal Specialist Finance adds Kensington Mortgages to lending panel

Crystal Specialist Finance (CSF) has added Kensington Mortgages to its lending panel, giving brokers access to specialist residential and buy-to-let products....

Trade Body’s ‘dismay’ at announcement on future funding of debt advice

A leading trade association has expressed dismay at suggestions that seemingly only the Financial Services community should be ploughing even more money into...

Cabot Credit Management Announces €310 Million Senior Secured Floating Rate Notes Offering

Cabot Credit Management Limited (“CCM”) announced today that its 100% indirectly owned subsidiary Cabot Financial (Luxembourg) II S.A. (the...

Stripe report: PSD2 could cost Europe €57billion

This morning, Stripe released a study forecasting that Europe stands to lose €57 billion in economic activity in the first 12 months after Strong Customer...

Commenting on Australian interest rates reaching a historic low

Commenting on Australian interest rates reaching a historic low, Hugo Cusani, Associate Director at JCRA, said: “Over the last three months the market became...

VAS Group appoints Lisa Southall as first Group Operations Leader

VAS Group has appointed Lisa Southall as its first Group Operations Leader, a role where she will take responsibility for financial control, management and...

Rising insolvencies increase demand for credit insurance in Asia Pacific

While global GDP growth is forecast to slow from 3.2% in 2018 to 2.7% this year, global insolvencies are expected to rise by 2%. As an integral part of the...

Trade body to cease involvement in bailiff complaints adjudication

From 1 June, the process for complaining about enforcement agents (bailiffs) will be streamlined. CIVEA will no longer review complaints on behalf of its...

Quality and Security Standards renewed for Eckoh

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, has received re-certification for two ISO Standards, covering...

Effective Delegation is the Key to Success

Similar pain points, different solutions – it’s all in a day’s work for Leading Change, the business consultancy with proven expertise in business change...

Equifax welcomes new Authorised Push Payment reimbursement code

Keith McGill, Head of ID & Fraud at Equifax UK, comments on the new voluntary reimbursement code from the Authorised Push Payment (APP) Scams Steering...

Best Contact Centre Solution Judges Award goes to Eckoh’s CallGuard

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, has won the Judges Award for the Best Contact Centre Solution...

Commenting on how the PM’s speech announcing her resignation hit Sterling

Commenting on how the PM’s speech announcing her resignation hit Sterling, Chris Towner, Director at JCRA, said: “Over the last few weeks Sterling has...

Trade body for the debt collection industry shortlisted for Best Practice Award in Skills Development

The Credit Services Association (CSA) has been shortlisted by the Trade Association Forum (TAF) in its Best Practice Awards 2019 for the Skills Development...

Lowell Q1 2019 Results: Strong momentum carried forward

Lowell, a European leader in credit management services, has announced positive quarterly results, for the period 1 January to 31 March 2019, showing the...

Cabot Credit Management wins awards for its handling of vulnerable customers and its professional legal firm

Cabot Credit Management, one of the largest credit management service providers in Europe, has won two awards at the Credit Awards 2019 – Best Vulnerable...

New sales director announced for Anglia

Vehicle credit management specialist, Anglia UK, has appointed a new sales director. The credit management and transportation firm has hired former Lombard...

Are central banks ready for the next crisis?

Central bankers, like military generals, are often accused of preparing to fight the last recession. The aftermath of the 2008 crisis was no exception. While...

Leading Debt Recovery Company’s FairPlay (Latest) Award

A world-leading debt recovery agency based in North Wales is delighted to earn its first prestigious Chwarae Teg FairPlay Employer Award for workforce...

Arvato secures three-year contract extension with the DfT to deliver back-office shared services

Business process outsourcing (BPO) partner Arvato has secured a three-year multi-agency contract extension from the Department for Transport (DfT) as their SAP...

Equiniti opens new Milwaukee service excellence centre, creating 180 jobs

Equiniti Group plc (“Equiniti”), an international technology-led services and payments specialist, is pleased to announce the opening of a new office in...

Beware of bogus bailiffs, says enforcement industry

People are at risk from fraudsters masquerading as enforcement agents (bailiffs) and small businesses are a popular target, according to the civil enforcement...

Judgments in Northern Ireland ht record first quarter low

The number and total value of small claims judgments in Northern Ireland dropped to record lows in the first quarter of 2019 compared to the same period the...

Jersey consumer debt judgments plunge

The number and total value of debt judgments in Jersey fell in the first quarter of 2019 compared to the same period 2018, according to figures released today...

Second charge repossessions fall by almost 48% in Q1 2019

New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q1 2019 was 24, 47.8%...

Rising numbers of County Court Judgments a ‘worrying trend’

The Registry Trust has today published figures showing that in the first quarter of 2019, 321,044 County Court Judgments (CCJs) were registered against...

Private sector dominates UK outsourcing market in Q1 2019

Businesses signed deals worth £648 million between January and March, according to the Arvato UK Outsourcing Index. Private sector accounted for 93 per cent...

CCJ number hit record high

In the first quarter of 2019, 321,044 County Court judgments (CCJs) were registered against consumers in England and Wales, a rise of five percent on the same...

Business CCJs up 12% over the year

There was a 12 percent increase in the number of county court judgments against all businesses in England and Wales in the first quarter of 2019, according to...

Spicerhaart comment on Arrears and Possessions stats from UK Finance

Commenting on the latest Arrears and Possessions stats from UK Finance which show landlord arrears are up and residential possessions are up, Mark Pilling, MD...

Cabot Credit Management Continues to Deliver a Strong Performance as Market Conditions Improve

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for three months ending 31 March...

Decrees against businesses drop to record low

In the first three months of 2019, the number of decrees against Scottish businesses dropped by 25 percent, compared to the same period of 2018, according to...

Arrow Global Group PLC – Results for the three months ended 31 March 2019

Arrow Global Group PLC (the “Company”, and together with its subsidiaries the “Group”), a leading European investor and asset manager in secured and...

Indesser supports Fairness Group initiative to improve government debt collection practices

Commenting on yesterday’s public statement from the Fairness Group on collaboration between the government and the advice sector to improve debt collection...

Demand Soars for Business Systems’ Wordwatch as Regulatory Requirements Rise

Business Systems, a leader in voice recording and enterprise workforce optimisation solutions, has announced a sharp rise in demand for Wordwatch, its unique...

Online payments must strike balance between ease and security for customers, says Equifax

Commenting on new online payment rules coming into force in September 2019, Keith McGill, Head of ID and Fraud at Equifax, explains how retailers can maximise...

Response to Fairness Group Joint Public Statement

In response to Fairness Group Joint Public Statement from the Cabinet Office, issued on 7 May 2019, Peter Wallwork, Chief Executive of the Credit Services...

Debt charity welcomes government commitment to improve fairness in debt collection

The Cabinet Office has today published a statement on the government’s commitment to improving fairness in debt collection practices across central and local...

StepChange Responds to Fairness Group Statement

StepChange Debt Charity has today responded to the Fairness Group Joint Public Statement, welcoming the government’s commitment to improving government debt...

Lenders account for minority of judgments in 2018

Analysis of judgment information from Northern Ireland in 2018 shows lenders accounted for 37 percent of judgments, ahead of the government sector on 27...

Apex Litigation Finance appoints Stephen Allinson, Chairman of the Board of The Insolvency Service, to join investment committee

Apex Litigation Finance (Apex) has today announced that Stephen Allinson, Chairman of the Board of The Insolvency Service, will join the company as an adviser...

Deal Alert Lantern Debt Recovery Services

The EY FS Corporate Finance team has recently advised Lantern Debt Recovery Services Limited (“Lantern”) on raising a £15m committed senior revolving...

Consumer research by contact centre specialist Ultracomms reveals lack of awareness around secure payments

Customers give out payment details over the phone even when they aren’t confident or haven’t considered whether the information will be stored safely, new...

Millions still paying off debts run up to buy insurance policies

Millions of UK consumers are still paying off debts used to buy insurance despite the policies having expired. Research commissioned by Premium Credit, the...

Stonebridge Group announce Board changes as Richard Adams moves from MD role

Stonebridge Group, the mortgage and insurance network, has today announced that Managing Director, Richard Adams, will step back from his Executive role at the...

CSA Launches New Website for Industry Conference

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has launched a new event website for its award-winning...

Partnership provides turnkey solutions to sell online, automate payments and ship orders

Fygaro, DHL Express and First Atlantic Commerce (FAC), announce the launch of E-Commerce in a Box—an innovative and comprehensive sales, invoicing, and...

Q1 2019 insolvency statistics – R3 response

Commenting on the Q1 2019 (January-March) England & Wales insolvency statistics (published this morning by the Insolvency Service), Stuart Frith, President...

Level of personal insolvencies should spark increased regulatory scrutiny

Following the release of today’s Q1 2019 Insolvency Service statistics, Richard Haymes, financial difficulties expert at Equifax, calls for broader...

Getronics to partner with HeleCloud to launch Amazon Web Services ‘Centre of Excellence’

IT service provider Getronics has formed a technology partnership with HeleCloud, a leading AWS Consulting and Managed Services partner for UK and EMEA , to...

Bringing the best together: Spicerhaart, Excel and TLT launch interest-only resolution for lenders and their customers

Asset management specialists Spicerhaart Corporate Sales have joined forces with fact-finding experts Excel and UK law firm TLT to create a unique...

Consumer judgments leap in first quarter

There were 595 judgments registered against consumers in Ireland during Q1 2019, 26 percent higher than the same quarter of the previous year, according to...

Lowell launches advanced data analytics team in Amsterdam

Lowell has cemented its commitment to industry-leading, advanced analytics with the launch of Lowell Labs. Based in Amsterdam, Lowell Labs is a data science...

StepChange Responds to FCA’s Statement on Duty of Care Consultation

The Financial Conduct Authority (FCA) today has released its feedback statement following consultation on a potential duty of care for the financial industry....

The High Street celebrates sales success – but online grows twice as fast

March’s ONS retail figures reveal a 6.7% annual rise in High Street sales as the sun lured out shoppers – but 12.4% online growth put that in the shade...

Collections industry calls for greater transparency on funding of debt advice

It’s right that Financial Services firms should be a significant contributor to debt advice funding, but they should not be bearing the brunt alone. The...

Paysend recognised by MasterCard for the quality of their payment processing

The quality of payment processing by paytech firm Paysend has been recognised by MasterCard. The recognition comes in the form of MasterCard’s Regional...

Cabot Financial announces another new charity partnership

Cabot Financial has selected the British Heart Foundation, the biggest independent funder of cardiovascular research in the UK, as its new corporate charity...

Commenting on lower than expected inflation which dampens enthusiasm to raise rates

Commenting on lower than expected inflation which dampens the enthusiasm of the Bank of England to raise rates, Rupert Thompson, Head of Research at Kingswood,...

London leads Siemens Atlas of Digitalization as most ‘digitally ready’ global city

Siemens has launched a new web-based application which reveals the readiness and potential of six major cities to embrace digitalization and develop new ways...

Basingstoke and Deane tender win and YPO framework for Enforcement agent services

Basingstoke and Deane tender win Excel have been successful in winning the tender to provide the enforcement and collection of council tax and sundry debt in...

Lowell Announces Change of Leadership CFO Colin Storrar to Become Chief Executive Officer

Lowell, one of Europe’s largest credit management companies, today announced a change of leadership. Effective 10th June, 2019, Colin Storrar, Chief...

Noble Systems Hires Its 500th Employee

Noble Systems, a global leader in omnichannel contact centre technology solutions, today announced that it has reached a new milestone in its 30-year history,...

Artificial Intelligence to be used in debt collection

An AI based virtual agent that can take on a real-time customer facing role in debt recovery and autonomously negotiate debt repayment is due for trial in mid...

Fast growth fintech company snapped up by leading software provider

Vision Blue, the leading provider of compliant software solutions for the Credit and Debt Recovery sectors, has acquired Cardiff-based fast growth fintech...

Arvato Financial Solutions UK Appoints new Business Development Director

Arvato Financial Solutions has appointed a new Business Development Director for the UK Market Alistair Kay who has over thirty years’ experience within the...

PayU acquires digital payments company Wibmo for $70 million

PayU, an online payment service provider and Naspers’ fintech arm, today announced the acquisition of Wibmo, a Cupertino, CA-based industry leader in...

R3’s UK personal finances bulletin – April 2019

Two in five (40%) British adults are at least fairly worried about their current level of debt, while the same proportion (40%) say they sometimes or often...

Ubisecure’s Legal Entity Identifier (LEI) business, RapidLEI, demonstrates growth

RapidLEI from Ubisecure, the GLEIF accredited Legal Entity Identifier (LEI) issuer specialising in the automation of the LEI provision process, today reports...

Leading Debt Recovery Company’s Gold Award

A world-leading debt recovery agency based in North Wales is delighted to retain its prestigious Investors In People (IIP) Advanced Gold Award until 2021. CCI...

Retail Apocalypse Now. Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet

Retail Apocalypse Now. Record numbers of High Street stores close as Debenhams falters and ASOS’ profits plummet.There’s only one solution, says home...

A diversified platform for sustainable growth

Lowell, a pan-European leader in credit management services, has today announced strong results for its full year ended 31 December 2018. 2018 in Summary...

Justice Committee evidence supports industry developments

Responding to the Justice Committee report on regulating bailffs, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association, said: “The...

StepChange responds to the Justice Committee’s Report on Bailiff Enforcement

The Justice Committee have today [Thursday, 11 April 2019] released a report, highlighting the need for reform of the bailiff industry, including the...

allpay and Eckoh celebrate the success of their syndicated PCI DSS payment solution

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, and its partner, allpay, have been marking the success of...

Howes Percival appointed to The Insolvency Service’s £16m legal panel

Howes Percival has been re-appointed to The Insolvency Service’s legal panel to provide a range of services in England, Wales and Scotland. The...

Helios-owned Crown Agents Bank acquires Reid Hoffman-backed payments startup

CABIM Ltd, the parent company of Crown Agents Bank has announced that it is acquiring the enterprise business and payment gateway product of Segovia, a US...

ABBYY launches Vantage, platform delivering human-like skills to digital workforce

ABBYY, a global leader in Content IQ technologies and solutions, today launched ABBYY VantageTM, the first enterprise platform to provide human-like cognitive...

Alasdair Skeoch is appointed as Operations Director of Arvato Financial Solutions

Arvato Financial Solutions has appointed a new Operations Director for the UK market. Alasdair Skeoch, who has over thirty years’ experience within the...

Creditfix insolvency practice announces North American expansion

The UK’s biggest personal insolvency practice, which has supported more than 141,000 people on the verge of bankruptcy, is set to move into the North...

Dublin Start-Up Webio Launches’ WebioPay’

Webio the Conversational Middleware Company™ has launched ‘WebioPay’ its latest platform addition. ‘WebioPay’ offers a complete way for contact...

Global insolvencies set to rise for first time in a decade

A new economic research report from Atradius forecasts that global insolvencies are set to grow for the first time in 10 years, with the UK expected to be in...

Investigation company completes second acquisition

Following on from the successful acquisition of the business know as SIRS Europe in 2018, Carnoustie Resources Ltd has just announced the second company to be...

Looking outside of legal: How can lawyers effectively utilise legal technology?

Legal technology has made huge advancements in recent years and as we look ahead to the rest of 2019, it is sure to be no different. With digitisation and...

FOI reveals 1.1 million businesses yet to register for Making Tax Digital

Float, the cash flow service for Xero, QuickBooks Online and FreeAgent, today announced the results of a Freedom of Information request sent to HMRC, revealing...

Santander Bank Polska Reduces Delinquency by 20 Percent with Automated Collections Communications

Santander Bank Polska, formerly Bank Zachodni WBK S.A, has achieved a 160 percent uplift in automated arrears resolution since using FICO® Customer...

Cabot Credit Management Wins Prestigious Customer Satisfaction Award

Cabot Credit Management won Employee Engagement Strategy of the Year Award at the Institute of Customer Service UK Satisfaction Awards held at the Hilton, Park...

CallMiner Unveils New Eureka Capture Real-time Audio Acquisition for Speech Analytics

CallMiner, the provider of award-winning speech and customer engagement analytics platform, Eureka, today released the latest addition to its expanding product...

Brexit bright side, Brits hopeful it will boost their finances

With weeks to go until Brexit, the impact the UK’s exit will have on the economy is still unclear for many, yet recent research from Just Group found some...

CSA appoints new Complaint and Compliance Administrator

The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Chris Gardner as its new Complaint and...

Creditfix company makes Sunday Times Top 100

A Glasgow based personal insolvency specialist has been named as one of the very best companies to work for in the UK. Creditfix has been ranked 58th in The...

Award-winning AML system SmartSearch now integrated with more than 100 clients’ own CRMs

More than 100 regulated businesses now have the award-winning anti-money laundering (AML) platform SmartSearch directly integrated into their own Customer...

Content Guru Wins at European Technology Awards

Cloud communications leader Content Guru Ltd’s storm® platform has been named Vertical Application Solution of the Year at the 2019 European IT &...

Spring Statement late payments: “Any payment delay has huge implications”

In response to Philip Hammond’s Spring Statement today and the introduction of action against late payments for businesses, Brian Jamieson, CEO of Centtrip...

FSB applauds refreshing late payment announcement

Today Chancellor Philip Hammond delivered his Spring Statement. Andrew McRae, FSB’s Scotland policy chair, said: “This week’s bitter Brexit acrimony made...

Six month until PSD2/SCA implementation: Mitek comment

Tomorrow, 14th March, the official implementation deadline for the European Payment Service Directive’s (PSD2) Strong Customer Authentication (SCA)...

It is good news that arrears and possessions are low, but that doesn’t necessarily mean people don’t have financial issues

The latest mortgage lenders and administrators’ statistics which reveal arrears have fallen again this quarter, and overall, arrears are still the lowest...

Onguard continues to invest in UK growth strategy with latest appointment

Onguard, the FinTech company that offers a platform which streamlines the entire order-to-cash process, has announced the appointment of Colin Sanders as...

Nationwide deploys SAS analytics to improve customer experience

Analytics leader SAS is helping Nationwide, the world’s largest building society, to analyse customer interactions more effectively so it can solve...

Cabot Financial raises over £122,000 for two children’s hospices in 2018

Cabot Financial, the debt purchase arm for the Cabot Credit Management Group (CCM), raised £122,633 for two children’s hospices last year with £94,212...

Two new US patents to be granted

Eckoh plc (AIM:ECK), the global provider of secure payment products and customer contact solutions, has received notification of grants for two of its pending...

Moneyhub integrates Starling Bank to its Payment Gateway

Moneyhub has integrated Starling Bank into its Payment Gateway, the first challenger bank to support PSD2 PISP legislation and joining the growing list of...

Grow Heathrow eviction by the National Eviction Team and The Sheriffs Office

On Tuesday 26th February 2019, the National Eviction Team and The Sheriffs Office undertook the removal of occupiers from the Grow Heathrow site at Sipson...

Building the foundations for keeping legal data safe

Information management is vital to the daily operations of any law firm or legal department in Europe. The policies set and the responsibilities assigned for...

Debt issues in second charges revealed in four out of five top searches in Knowledge Bank’s February criteria index.

Knowledge Bank’s Criteria Activity Tracker for February shows that searches regarding people with debt issues were four of the five top criteria searches in...

Another important milestone for Lantern

Monday 4th March was another important milestone for award-winning Lantern, as their employees were welcomed into fantastic refurbished and transformed offices...

Alan J Smith receives FICM status

High Court Enforcement Group is delighted to announce that Alan J Smith, Director of Corporate Governance at High Court Enforcement Group has been appointed a...

With non-performing loan markets at a pivotal point, investors set to expand geographical reach to replicate investment success

With established markets in Italy, Spain and Greece still at the at the forefront of investor’s attention for NPL investment, there is increased appetite...

Aite Group Announces Digital Wallet Innovation Awards

In conjunction with the launch of its Digital Wallet Database, Aite Group has announced a new awards program, the Digital Wallet Innovation Awards. These...

WOA Community welcomes Bibby Financial Services Europe

World of Open Account is delighted to announce the joining of its latest Group Corporate member, Bibby Financial Services Europe (BFSE). With its extensive...

Cabot Credit Management Financial Results for Year ended 31 December 2018

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for year ended 31 December 2018....

Name that Name – Phoenix Companies – a Peculiar Scottish Problem?

What is Phoenixing? Consider the following scenario. Joe Lollipop Limited have been trading for a number of years from 5 Glebe Street, Glasgow. This is also...

Arrow Global Preliminary Results

Arrow Global Group PLC (the “Company”, and together with its subsidiaries the “Group”) announces its results for the period ended 31 December 2018....

International sportswear company enters administration

The UK arm of an international sportswear company is searching for a new buyer after entering administration. The global head office of SKINS, a company that...

Treasury ‘cash grab’ ‘frustrating and misguided’

Commenting on today’s publication of a Government consultation on plans to repay HMRC ahead of pension schemes, trade creditors, and lenders in insolvency...

Ian Wilson joins TriLine GRC as Director-Sales (UK & Europe)

TriLine GRC, a leading provider of Governance, Risk and Compliance (GRC) software solutions to enterprises around the world, are pleased to announce that Ian...

Corcentric Expands Globally with Acquisition of E-Billing Provider Netsend

Corcentric, a fast-growing provider of procurement and financial process automation solutions, today announced the acquisition of Netsend Ltd. Headquartered in...

Consumers need tariff-free food after Brexit

Responding to the disagreements in the British Cabinet on post-Brexit food tariffs, the Consumer Choice Center (CCC) emphasises the importance of trade...

CSA L&D Head nominated for prestigious Award for leading learning transformation

Fiona Macaskill, Head of Learning and Development at the Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has...

Debt charity welcomes the end of GP charges for mental health evidence

The Money Advice Trust, the charity that runs National Debtline, has today welcomed a commitment from the British Medical Association that GPs will no longer...

Debt collection body responds to BMA announcement on mental health

Statement from Peter Wallwork, Chief Executive of the Credit Services Association (CSA), in response to today’s news from the Money and Mental Health Policy...

Succession move at Registry Trust

Following Nick Rossiter’s decision late last year to take early retirement on health grounds, the board has been considering the best arrangements for...

Honda closure could cost over 5,000 jobs, global trends as well as Brexit to blame

Dr Jonathan Owens, Lecturer in Operations Management at the University of Salford Business School, and expert in supply chains, comments on Honda’s...

CCJs against consumers fall for the first time in six years

In 2018, 1,115,099 County Court judgments (CCJs) were registered against consumers in England and Wales, a fall of two percent on 2017, according to figures...

Rise in adverse judgments against companies in 2018

There was an almost 30 percent increase in the number of adverse county court judgments against incorporated businesses in England and Wales in 2018, according...

CIVEA responds to Citizens Advice latest attack on bailiffs

Responding to Citizens Advice’s latest attack on the enforcement industry, Russell Hamblin-Boone, chief executive of the Civil Enforcement Association,...

Shieldpay comments on Confirmation of Payee System

Tom Clementson, Director of Consumer & SMB at ShieldPay, said: “The banks need to get their act together and bring in proper protection for cons