A national team of debt recovery specialists, described as the industry’s “benchmark”, is once again named in the Top Tier of the prestigious Legal 500...

Responding to Citizens Advice claims that it has evidence of widespread problems in the enforcement industry, Russell Hamblin-Boone, chief executive of the...

New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q3 2018 was 36, 5.9%...

Arrow Global Group PLC (the “Company”, and together with its subsidiaries the “Group”), a leading European investor and asset manager in non-performing...

Anglia UK is ending the year with a third key senior appointment. The credit management, haulage and dealership auditing firm has appointed Claire Mitchell as...

The UK public sector outsourcing market recorded its highest quarterly performance since 2016 in the third quarter of 2018, as government departments focused...

Delegates at the 2018 CCUA (Civil Court Users association) conference at which ACS was a lead speaker were optimistic about the impact super-intelligence would...

As part of its technological development strategy, Tinubu Square, a leading provider of credit insurance, surety and trade finance solutions, has appointed...

Almost half of those working in the financial services sector (47%) are convinced that robotisation will lead to far fewer jobs within the industry in the UK....

Commenting on the Q3 2018 (July-September) England & Wales insolvency statistics (published this morning by the Insolvency Service), Duncan Swift, Vice...

In response to the announcement in today’s Budget that HMRC will become a secondary preferential creditor for taxes held on behalf of employees and...

Businesses in Britain have a higher proportion of overdue invoices compared to their counterparts across Western Europe, new research by trade credit insurer...

First National Bank (FNB) of Lebanon has migrated to the FICO® TONBELLER® Siron® Anti Financial Crimes Suite to take a more holistic, integrated approach to...

Qualco UK, widely acknowledged as a leading provider of panel and asset management software and analytics, has today unveiled a major platform update of its...

The latest statistics from Accountant in Bankruptcy (AiB) show awards of bankruptcy have remained largely static compared to the same period a year ago. The...

Eckoh (AIM: ECK), the global provider of Secure Payment products and Customer Contact solutions has won a contract with the Peninsula Group (Peninsula) to...

The way consumers request and receive payments from each other is changing, thanks to payments disrupter PaySend. The business’s new innovative service will...

Eckoh (AIM: ECK), the global provider of secure payment products and customer contact solutions, has joined the NICE inContact DEVone program to help contact...

Global customer services provider Arvato has won a new contract with the East West Railway Company to deliver back-office services from its shared service...

South Staffs Water has selected Rimilia’s artificial intelligence (AI) based credit management software, Rimilia Alloc8 Collect. South Staffs Water...

On the first day of the Annual Serrala User Meeting, Serrala, the international provider of solutions for inbound and outbound payments and related finance...

Community service should replace the sanction of imprisonment for non-payment of Council Tax, according to the Civil Enforcement Association (CIVEA). The...

According to new data from Debtwire ABS, announced at Debtwire Week, 2018 has once again been a record year for the European non-performing loan (NPL) market....

Ingenico, the global leader in seamless payment, has today announced a partnership with European payments company, Trustly, that will enable customers in...

Arrow Global Group, a leading European investor and asset manager in non-performing and non-core assets, is delighted to announce that its Portuguese business,...

Bibby Financial Services (BFS) has appointed Joe Waters as Head of Sales as it seeks to develop its services to small and medium-sized enterprises (SMEs)...

Huntswood, a provider of specialist expertise, technology and operational solutions, has opened a new Centre of Excellence in Liverpool, extending its support...

Repossessing a vehicle is always the option of last resort. But when all other attempts to rehabilitate an account have failed, this is often the only...

Target Group, the business process outsourcing and operational transformation provider, has appointed Marcella Rich to its Executive Committee as Director of...

Investor in Customers (IIC) has awarded credit management firm Intrum UK its gold standard for ‘exceptional’ customer service for the fifth consecutive...

Teleperformance (Paris: TEP), the worldwide leader in outsourced omnichannel customer experience management, today announced that it has completed the...

Trustly, the European payments company, has partnered with Mintos, a global online marketplace for loans which provides retail investors with a way to invest...

Content Guru is proud to announce its inclusion in the 2018 Telegraph Trade Awards shortlist, in the ‘Best International Export SME’ category. In its...

Noble Systems, a global leader in omnichannel contact centre technology solutions, is pleased to announce further growth within the EMEA region with the...

By Krista T. Walsh, CFCP- President, KC Collect! When dealing with overdue accounts, it can seem like there is no end to customer excuses. If we do not handle...

Equiniti Credit Services, the UK’s leading loans management and credit technology company, has recruited a further 15 software engineers to provide two...

SIA launches a new “Open Banking” digital platform allowing Italian and European banks, fintechs, corporates, SMEs and public sector organizations to...

JBW Group Limited has today announced it has fully acquired the shares of Phoenix Commercial Collections Limited, with funding provided by OUTSOURCING Inc.....

Serrala, the international leading provider of solutions for inbound and outbound payments and related finance processes, today announced innovative extensions...

Construction consultancy MPG says the High Court decision should also serve as a reminder to contractors that they need effective programmes in place before...

A series of new appointments have been made within the industry-leading Taunton-based debt recovery team at national law firm Clarke Willmott LLP. The team is...

Noble Systems, a global leader in omnichannel contact centre technology solutions, has seen amazing growth in the USA over the last few years and is looking to...

Scottish small business confidence has fallen sharply and businesses north of the border are amongst the most concerned in the UK about a no deal Brexit, new...

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the success of this year’s UK Credit and...

Arrow Global Group PLC, a leading European investor and asset manager in non-performing and non-core assets, is pleased to announce the appointment of Tim...

iPortalis, a Cloud Services company specialising in ICT* brokerage and aggregation, today launches a comprehensive new software portal for the management of...

Qualco UK has retained its ISO 27001:2017 certification by The British Assessment Bureau, having first achieved it three years ago. ISO 27001 is the...

Mark Pilling, Spicerhaart Corporate Sales managing director, says “The latest mortgage lenders and administrators statistics reveal that the proportion of...

The UK’s younger generations have increased the amount of debt they owe over the last five years (Table 1). And worryingly, significant numbers don’t know...

JBW Group Limited has today announced it has acquired shares in Court Enforcement Services Limited (CESL), with funding provided by OUTSOURCING Inc. CESL will...

Next Investments B.V., a Dutch holding company active in financial investments of real estate and consumer debt portfolios, has today announced the sale of its...

Consumers who pay their invoices with AfterPay will soon be able to maintain and update their returns themselves. This does not only benefit the end customer....

The number of Scottish businesses winning work from their local council has almost halved over the last decade, according to a detailed new report. Further...

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed Matt Forde – the ex-political advisor...

Arrow Global Group PLC (the “Company”, and together with its subsidiaries the “Group”), a leading European investor and asset manager in non-performing...

The Insolvency Practitioners Association is pleased to announce the appointment of Michelle Thorp as Chief Executive with effect from 10 September. Michelle...

In reaction to new figures by Altus Group, that show “81,000 companies have struggled to pay their business rates, with bailiffs sent to 222 premises...

The total number of county court judgments (CCJs) registered against consumers in England and Wales fell year-on-year for the first time in five years during...

The total value of adverse county court judgments (CCJs) against businesses recorded in England and Wales rose sharply during the first half of the year,...

Lantern, which has helped over 2 million people find a way out of debt they owe since 2008, today announced the appointment of veteran banking executive Gary...

Personal insolvencies are on track to hit 105,000 per annum by 2022, breaking highs last seen six years ago, according to the latest econometric forecast from...

A world-beating debt recovery agency based near Porthmadog in North Wales is delighted to win a prestigious International Finance Award (IFA) – especially as...

Qualco UK has continued its pledge to support a tennis lending library for two Birmingham schools. In association with the Lawn Tennis Association (LTA),...

The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has registered ‘outstanding’ customer service levels in its...

Following a hugely successful inaugural event in 2017, October 2018 sees the European Women Payments Network (EWPN) conference return to Amsterdam. The only...

New figures released today by the Finance & Leasing Association (FLA) show that the number of second charge mortgage repossessions in Q2 2018 was 38, 2.6%...

The number of households in personal debt default is set to increase to 3.8 million by the end of 2022, up from 3.3 million at the end of 2017 according to the...

“Recent labour market figures from the Office for National Statistics show that the unemployment rate dropped to 4.0% in the three months to June, the lowest...

A record number of entries have been reported for the Credit and Collections Technology Awards, devised by Credit Connect and hosted this year by The Credit...

Moneyhub has secured Payment Initiation Services Provider (PISP) authorisation by the FCA, cementing its place as a pioneer of open banking. The authorisation...

The Cambridge Centre for Alternative Finance publishes the “Distributed Ledger Technology Systems” report to provide a common terminology and framework for...

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for the six months ending 30th...

Mark Pilling, Spicerhaart Corporate Sales managing director, says “As much as arrears remain historically low, there is the danger that anyone on a tracker...

August, 2018: Noble Systems, a global leader in omnichannel contact centre technology solutions, has received Frost & Sullivan’s 2018 Customer Value...

The total number of defaults and small claims judgments issued in Northern Ireland during the first half of the year rose to the highest levels since 2012,...

The number of consumer debt judgments registered in the Republic of Ireland fell to the lowest total since modern records began in 2008, during the first half...

The number of debt judgments marked as satisfied in Jersey almost halved during the first half of 2018, according to figures released today by Registry Trust....

Vehicle credit management specialist, Anglia UK, is continuing to expand with the appointment of a new business development manager. Nathan Keegan joins the...

Arrow Global announces the proposed acquisition of Norfin Investimentos S.A (“Norfin”), a leading manager of real estate investments in Portugal. This...

In the past two years government bodies in Northern Ireland accounted for a larger proportion of debt judgments than lenders, according to figures released...

By Krista T. Walsh, CFCP- President, KC Collect! Professional Collectors or Accounts Receivable staff are always looking for new methods to use while trying to...

Chris Sood-Nicholls, managing director and head of global services at Lloyds Bank Commercial Banking, said: “While events of earlier this year will have made...

Public sector outsourcing spend increased sharply in the first six months of 2018 despite a backdrop of Brexit uncertainty, according to the Arvato UK...

Public sector debt collection should not be lagging behind private sector best practice, H&F Ethical Collections said today. The joint venture between...

One Mortgage System (OMS), the seamless single-input enquiry to completion processing platform for brokers, has been adopted by leading specialist finance...

Commenting on the Q2 2018 (April-June) England & Wales insolvency statistics (published this morning by the Insolvency Service), Stuart Frith, president of...

UK businesses could be losing out on over £25 billion in potential sales by not offering a range of consumer finance options, according to new research. The...

“To deliver ethical and reliable debt recovery we need to be accountable, approachable and comply with best practice and regulatory requirements,” says...

Shieldpay is set to transform the UK’s legal industry with its fully digital third-party managed accounts. Traditional providers are slow and expensive....

Vehicle credit management specialist, Anglia UK, is continuing to expand with the appointment of a new business development manager. Nathan Keegan joins the...

Arrow Global announces the proposed acquisition of Norfin Investimentos S.A (“Norfin”), a leading manager of real estate investments in Portugal. This...

ShineBid Services, one of the UK’s leading businesses on winning government and highly regulated bids, today launched a new digital learning programme to...

Encore Capital Group, Inc. (Nasdaq: ECPG) today announced that it has completed its acquisition of the remaining interest in Cabot Credit Management (Cabot),...

Kelly Cookson, 34, Eric Roe, 25 and Joe Hanlon, 30, from leading recovery firm Andrew Wilson & Co, are on course to become three of the youngest High Court...

Accountant in Bankruptcy (AiB) today released official statistics reporting personal and company insolvencies in Scotland for the first quarter (April to June...

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has been shortlisted within The Association Excellence...

PayU today announces the acquisition of leading payments technology platform ZOOZ. The deal supports PayU’s ongoing expansion into high growth markets and...

UL is proud to announce the launch of the Smart Tachograph Card Personalization Validation Tool. Smart Tachographs are the new generation of on-board mandatory...

Tinubu Square, a leading provider of trade credit, bonding & surety and receivables finance solutions, has sealed a strategic partnership with GESTION...

Established in 2005, Arrow Global Group specialises in the purchase, collection and servicing of non-performing loans. It identifies, acquires and manages...

Shieldpay has increased its global footprint by launching in the US by partnering with the car classified site, AutoClassics.com. Shieldpay enabled the site to...

Following the release of the Insolvency Service Individual Insolvencies statistics today, Richard Haymes, Head of Financial Difficulties at TDX Group, an...

Commenting on the Government’s Brexit White Paper, published earlier today, Duncan Swift, vice-president of insolvency and restructuring trade body R3, says:...

More than two fifths (41 per cent) of finance back-office processes could be automated in the next five years, a new study from global customer services...

Selling on open account terms is a common business practice in the United States and in many other countries. Business people often take it for granted that...

A new study from voice security company, Aeriandi, has highlighted UK organisations’ contradictory attitudes towards the voice channel, increasing the...

Tungsten Network, the global digital automation platform, has dramatically expanded the scope of its invoicing services with the official launch of Tungsten...

Electricity North West has signed a new contract to deploy an omni-channel cloud contact centre solution on the storm® platform. The deal extends Electricity...

Serrala, the international provider of solutions for inbound and outbound payments and related finance processes, today announced the launch of Alevate, the...

Liverpool-based DCA and provider of outsourced early arrears and white label solutions, Ardent Credit Services has appointed Nataly Rapoport as the company’s...

Centtrip, an international payments, FX and treasury management specialist, has introduced a unique ‘Batch Payments’ feature that enables corporate clients...

Tinubu Square, a leading provider of trade credit, bonding & surety and receivables finance solutions, has been awarded the 2018 “Trophées du Cloud”...

Target Group Limited, the business process outsourcing and operational transformation provider and Telrock Systems Limited, a leading global provider of modern...

Independent technology consultancy 6point6 Cloud Gateway warned today of faith in “the cloud” peaking in 2019 before collapsing in 2020, then recovering...

Law firm Walker Morris is providing support to its financial services clients in Scotland by taking office space in Lochrin Square, in Edinburgh’s...

The lessons from High Street retailing in 2018 so far, should be informing car retailers that they need to be embracing a more imaginative approach to their...

iBAN, a UK-based company, plans to launch iBAN Wallet – a digital alternative to traditional banking. iBAN Wallet aims to bring all the key banking...

The purchase of 3C Deutschland GmbH by the international financial services provider means insurers can now have the entire claims process managed from a...

TDX Group, the leading provider of data and technology-driven debt solutions for businesses, has appointed James Connolly as UK Business Development Director...

Redwood Technologies Group has been nominated for the Enterprise Awards 2018, known as the “Oscars of the Technology Industry”. Now in their eighth year,...

Lowell, the leading European credit management company based in Leeds, has again achieved Investors in Customers’ (IIC) Gold status. This is the fourth year...

CallMiner, the leading platform provider of award-winning speech and customer engagement analytics, announced today at Customer Contact Week 2018 the launch of...

Miranda McLean, VP of Marketing at ground-breaking financial utility, Saxo Payments Banking Circle since its launch, has been appointed to the Executive Board...

Rimilia, a leading global intelligent financial automation software provider, has announced a collaboration with Microsoft after being accepted onto the...

Alistair Chisholm, head of advice sector policy and partnerships at PayPlan, wrote an industry report ‘I can’t believe we still do that’ in November...

More than 133,000 businesses are still waiting for an appeal of their business rates valuation from 2010 to be resolved, council leaders reveal. More than 1...

SIA is the first Network Service Provider to have acquired certification from the Eurosystem (ECB and national central banks in the Eurozone) to provide access...

Online research from Equifax, the consumer and business insights expert, reveals over a third (37%) of Brits believe the UK will be a cashless society within...

UK-based customer engagement technology leader, Content Guru, has been enlisted into the new Education Framework, where it will make its award-winning cloud...

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the full programme for this year’s UK...

The Emerging Payments Association (EPA) has today published its response to HM Treasury’s (HMT) call for evidence on cash and digital payments in the new...

On 5th June the Financial Conduct Authority (FCA) published a consultation on regulating Claims Management Companies (CMCs) when they fall under the remit of...

Hanse Orga Group, an international provider of solutions for inbound and outbound payments and related finance processes, today unveiled its new name and...

On Thursday the 2nd August rock band around 20:00hrs SLIDER will appear at the Cage Wine Bar, Reigate, Surrey on behalf of ‘Grassroots Suicide Prevention’....

The total value of UK business judgments rose sharply by 25 percent during the first quarter of the year, according to figures released today by TrustOnline....

Cloud contact centre and customer engagement provider, Content Guru, has been positioned in Ventana Research’s ‘Value Index: Contact Centre in the Cloud in...

Eckoh plc (“Eckoh”, AIM: ECK), the global provider of secure payment products and customer contact solutions, has won the Best End-to-End Customer...

Getronics, the global ICT services group, has maintained market-leading customer satisfaction ratings in the last twelve months, according to the Whitelane...

StepChange Debt Charity today congratulates Sir Hector Sants on his appointment as the first Chair of the new Single Financial Guidance Body, and announces...

Reforms should be made to improve the effectiveness of Company Voluntary Arrangements, a common High Street insolvency procedure, according to research...

The total number of defaults and small claims judgments issued in Northern Ireland during the first quarter of the year rose to the highest levels since Q1...

Businesses in the UK have reported decreasing bad debt losses in a sign of a strengthening economic environment. On average, businesses wrote off 2.0 percent...

SIA, a European high-tech leader in payment infrastructure and services, and First Data Corporation (NYSE: FDC), a global leader in commerce-enabling...

The number of debt decrees registered against Scottish companies sharply rose during the first quarter of 2018, according to figures released today by Registry...

In a letter addressed to the FCA signed by 84 MPs, Which? today [23rd May] demands urgent action on restricting unarranged overdraft charges to the same level...

One-in-six (15%) people who declared their assets when entering bankruptcy in 2016-17 had assets worth over £50,000, serving as a stark reminder that you...

Fintech pioneer Centtrip has introduced a bespoke fee structure available to all its corporate clients, enabling them to decide when and how they are charged...

Lowell, a European leader in credit management services, has delivered another positive set of quarterly results for the period 1 January to 31 March 2018,...

The debt collection industry has taken a significant step towards stopping people in debt with mental health problems from having to pay to prove their...

The Registry Trust has today published figures showing that 305,877 county court judgments (CCJs) were registered against consumers in England and Wales during...

The number of tribunal awards registered during the first quarter of the year rose by a half compared to Q1 2017, according to figures released today by...

MBA-Group strengthens the team by appointing New Business Sales Director Martyn Viquerat in support of our continued investment in digital technology and wider...

The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Mark Buckley as its new Head of Sales....

CallMiner, the award-winning platform provider of speech and customer engagement analytics, announced today that Eureka 10, The Post Contact Interaction...

Data released today in Creditsafe’s Prompt Payment Premier League, has revealed Huddersfield FC takes on average 53 days beyond payment terms to pay invoices...

Payments disrupter Paysend opened pre-registration for its new platform this week, with a headline feature of a new smart card allowing customers to select and...

Outsourcing contracts worth £718 million were signed in the UK between January and March, with financial services and retail businesses the most active...

Cabot Credit Management (Cabot), a market leader in European credit management services, today announced the financial results for the three months ending 31st...

Anglia UK has strengthened its senior management team with the appointment of two new directors. Lyn Danaher and Duane Snelling join the credit management firm...

JBW Group, one of the UK’s leading Enforcement service and Debt Recovery providers to Local and Central Government, have now cemented their position as the...

Liquid Voice, a leading provider of interaction recording, quality management and analytics, has announced the immediate availability of Liquid Analytics. This...

The Alliance for Parking Data Standards has been formed by the British Parking Association, the International Parking Institute and the European Parking...

Lina Andolf-Orup, Global Product Marketing Manager, Fingerprints Contactless payments’ popularity is undeniable. Of the 3.5 billion payment cards produced...

UK exporters face cashflow pressure as the length of payment terms reach record highs globally, according to leading trade credit insurer Euler Hermes. The...

Qualco UK invites the industry to get involved in its inaugural charity seven-a-side football tournament, which will take place during the Autumn at Walton...

UK consumers saw a 22 percent spike in adverse debt judgments last year, according to national statistics released today (May 4) by TrustOnline. Over the same...

Today, Hanse Orga Group, the market leader in financial automation software, announced that its secure electronic banking payment solution, EBSec®, is now...

Court Enforcement Services has appointed the experienced and authorised High Court Enforcement Officer, Alan Smith. He will report directly to the Board on all...

The European Commission and HM Treasury have today asked the European Central Bank and the Bank of England to convene a technical working group on risk...

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the first of an impressive line-up of...

DWF has announced further growth of its financial service sector group with the appointment of partner Martin Puglsey, who joined DWF in October 2017 from the...

Proposed reforms that would allow high court enforcement officers and certificated enforcement agents to enforce small sum County Court Judgments and Consumer...