UK adults reach ‘boiling point’ 156 times a year on average

A new study by CABA, the charity supporting the wellbeing of chartered accountants and their families, has found that in the UK, adults reach ‘boiling point’ an average of 3 times per week – a total of 156 times a year.

The average adult will then spend 91 hours a year trying to cool off, taking 35 minutes at a time to reduce the pressure.

The study, which polled 2,000 consumers across the UK, looks at some of the most common reasons people reach boiling point, as well as the way the body reacts to unbearable amounts of pressure and the techniques people use to release it.

Of those polled, 27% will experience symptoms such as getting hot and sweaty when facing immense pressure, while 25% will start shaking. Almost 50% will come down with a headache, 20% experience a feeling of a physical weight on their shoulders, and 30% suffer with heart palpitations. 1 in 4 want to scream and pull their hair out.

The findings come as part of CABA’s ‘Drop the pressure’ campaign, which aims to highlight and tackle levels of stress, primarily among millennial accountants. Today (Tuesday 12 November) CABA has installed a pop-up venting booth, called ‘The Venting Machine’, in Jubilee Place at Canary Wharf. Pop down have a vent and to learn how to reduce your pressure.

The study found that almost half (45%) of people take out their frustrations on a partner, 14% on their friends, and 1 in 10 said they are unkind to strangers or frontline customer service staff.

Richard Jenkins, psychologist and spokesperson for CABA, said: ‘Almost all of us feel some kind of stress or pressure every day, but the fact that the British public are reaching boiling point 3 times a week is a cause for concern and a sign of serious stress. The symptoms of building pressure and long-lasting stress have a significant impact on a person’s wellbeing and over a long period can lead to burn out. Recognising when you are reaching ‘boiling point’ is key to making positive changes to managing your mental wellbeing.’

Jobs and workload came out as the biggest causes of a build-up of pressure in modern life, followed by finances and being too self-critical.

But it’s not just the bigger problems causing Brits worry. When pressure gets too much, many can be tipped over the edge by tiny inconveniences.

1 in 5 surveyed have ‘burst’ after a delay on public transport, and 36% have snapped at someone being rude to them. Other things that bring adults to boiling point include technology not working properly (26%), having to keep repeating yourself to someone (25%) and not getting enough sleep (37%).Despite the negative associations with stress and pressure, nearly 1 in 3 Brits think that they work more productively when they have lots on and are working to demanding deadlines. Of those polled, 50% felt like they deal with stress in a ‘healthy’ way, through things like counting to 10, going for a walk, or forcing a smile.

Brits’ top 10 ways to release pressure:

  • Going for a walk
  • Laughing with someone
  • Listening to music
  • Having a cup of tea or coffee
  • Taking some time alone
  • Venting to someone
  • Taking a bath
  • Doing some exercise such as going for a run or playing sport
  • Reading a book
  • Playing with / spending time with a friend

Jenkins added: ‘Almost half of those surveyed felt like the reason they couldn’t cope was due to having so much on their mind. This is an issue facing all of society as we all have to juggle more demands on our time.

‘However, it’s important to remember that success is not dependent on how busy you are. Individuals need to recognise building pressure and high levels of stress and know how to recognise their personal limit and when to take action. The first step is to talk to someone before it gets too much, be it to a colleague, friend or family member or a trusted professional.’

The findings come as part of CABA’s Drop the Pressure campaign, which aims to highlight and tackle levels of stress, primarily among millennial accountants. Yesterday (12 November 2019) CABA installed a pop-up venting booth, called ‘The Venting Machine’, in Jubilee Place, Canary Wharf. The experiential campaign saw XXX accountants and London city workers visit the booth to let off some steam.

Landlords to desert the industry if ‘Right to Buy’ becomes law

So, we may have a general election to navigate in the coming months – and one group who will be watching the opinion polls closer than most will be Britain’s 2.6million landlords.

Reason being that should the Labour Party emerge triumphant and Jeremy Corbyn walks into 10 Downing Street, it plans to introduce the most radical right to buy property scheme this country has seen in generations.

At its heart, this policy proposal seeks to do the right thing – tackle the issue of problem landlords who don’t maintain their properties and address the buy to let market that is making it harder for many people to get on the property ladder in certain districts – but it’s also fatally flawed.

The point in the proposal that is causing so many landlords sleepless nights is that the price tenants will pay for their properties will not be set by the owner or by the market at large, but by the government. This means tens of thousands of landlords – many of them small business owners who have between five and 50 properties – will lose their livelihoods overnight.

It’s a classic case of punishing the many for the sins of the few.

Of the 2.6million landlords in the UK, the numbers who could be considered ‘rogue’ are tiny. The overwhelming majority are honest, treat their tenants well and maintain a high standard of property.

They bought their properties at market rate and the prospect of a few politicians deciding how much these houses and flats are to be sold for is unthinkable. This is why the National Landlords Association has called the policy ‘ludicrous’.

In the Eighties, the Conservatives under Margaret Thatcher were the last government to shake up the housing sector in such a major way when council tenants were given the right to buy their properties. This would be of a similar scale – only in reverse as it’s private property that is being ‘sold off’.

I know lots of landlords and many are saying ‘why bother to stay in the business?’ They are assessing whether it might actually be better to get out of the sector before an election rather than wait for all the upheaval that may follow. Expect that to be copied all over the country and for large numbers of landlords to sell up and exit – before they are forced to.

At Landwood, we’re waiting to see if there is a glut of buy-to-let properties coming on to the market in the next few months. If that happens, prices will come down for sure and the knock on effect may be that the numbers of rental properties could actually fall.

At present, landlords provide one in five homes in the UK, it’s a prosperous and popular part of the property sector.

However, if politicians of any leaning are serious about fixing the housing crisis, then this ridiculous ‘rogue landlord’ policy is not the way to go about it. No, the solution is to build more social housing, more starter homes and get more people on the property ladder and reduce the number of renters that way.

The slowdown in new house building is down to several factors – economic, Brexit, the complication of planning regulations in parts of the country – but it’s crystal clear to those of us in the industry that it’s the best way out of the mess the UK finds itself in.

Forcing many thousands of honest businesspeople to take a huge hit on their assets – to the point of being forced out of business – is not just absurd, it’s harmful to the wider economy.

Watch this space to see how the argument develops as a general election looms closer and the parties on all sides line up to present their manifestos to the nation.

By Mark Bailey, Director, Landwood Group

Mothercare to call in administrators

As yet another famous retail giant looks set to disappear from our High Street, Dr Gordon Fletcher, retail expert at the University of Salford Business School, looks at what is behind the decline of Mothercare.

Dr Fletcher said: “With Mothercare’s UK physical operations going into administration we are witnessing the final decline of mass consumption high street retailing. The business model of filling large retail units with a consistent and regular offering that focuses its attention to a specialist sector is now proving to be highly questionable. The end results have been the same already for Maplin as well as ToysRUs. With ecommerce retailers now filling these sector niches without any financial or property legacy they are also consistently beating the high street on price. This combined threat of ecommerce exposes the weakness of the now dated ‘pile it high’ approach. The constant need to open new stores as the mechanism to drive company growth is also now proving to be a type of false economy.

“None of this is a surprise to Mothercare who have been trying to sell their high street operations while still seeing strong profitability outside the UK with their franchising model. But with high rental and wage bills there have been no buyers coming forward who felt sufficiently confident that they could profitably leverage the brand or even the retail spaces that were on offer.

“Local and personal expertise combined with a high-quality offer remains a hallmark for an excellent high street experience. A combination continuing to be evidenced by the success of independent and small-scale retailers across the UK. However, as a result of the drive for growth fuelled by the demands of investors seeking returns in a flat retail market Mothercare lost sight of the importance of this experience and moved instead towards emphasis on volume sale with ‘own’ brands items. The challenge now is for the unit owners to find a sustainable use for their properties and to hopefully enable at least some of 2,500 people whose jobs are at risk to continue to contribute to the economy in a meaningful way.”

Fleet Mortgages launch revamped website

Fleet Mortgages, the buy-to-let specialist lender, has today launched a revamped and redesigned website including a range of new features and content information.

The new site – www.fleetmortgages.co.uk – launches today and has been redesigned to provide a better user experience, easier access to specific information from the home page, and also includes a new live chat facility allowing advisers to converse with Fleet staff online thus saving them time on the phone.

Other new features on the site include:

  • Find my BDM function – advisers can quickly search for details of both their local field and telephone BDMs.
  • Fleet TV – a range of informative videos from Fleet that provide up-to-date details of the buy-to-let market, Fleet’s proposition and product range and services BDMs can access.
  • Service and turnaround statistics – up-to-date information on the current state of play for submitted documents, DIPs and valuations will be available from the home page.
  • Affordability calculator – provides full information on the amount available to borrow for both individual and limited company borrowers, and includes those purchasing/re-mortgaging a HMO property.

Website users will be able to access all Fleet’s product details across is three core ranges – individual, limited company and HMO/MUB – from the home page, plus it provides full details on all literature, events and news.

And as previously, advisers will be able to submit a case directly onto Fleet’s mortgage origination system via the website.

Steve Cox, Distribution Director of Fleet Mortgages, commented: “We are very pleased to be launching our revamped website to the market today and hope advisers find the redesign and the new additions to the site beneficial. As always, our aim is to make it as simple as possible for advisers to conduct business with us. Our new live chat facility will give brokers a new option of how to contact us and get the information they need efficiently. The website comes complete with further additions in order to provide the information that advisers want to see, and tools like our affordability calculator should also allow them to progress advice with their clients in double-quick time. Fleet is actively looking for feedback on the new site, and we hope that advisers will contact us so that we can continue to develop it and the information it provides.”

Late payment crisis threatens small business growth

Nearly two thirds of small businesses (62%) experience late payment issues and it is the larger ventures that are being hit the hardest – according to new research from Hitachi Capital Business Finance. Three quarters of small businesses with 10-49 employees are dealing with late payment issues (75%), compared to 50% of those who are sole traders.

At a time when an estimated 50,000 businesses collapse due to late payments[1] – and when the Government is considering plans to strengthen the powers of The Small Business Commissioner to support small businesses[2] – Hitachi Capital Business Finance asked 1,162 business owners to comment on how promptly their invoices had been paid. To obtain a detailed picture on how late payment affects the sector during a typical calendar month, a case study month – June 2019 – was adopted as the focus of the study.

With cashflow management (34%) and getting tough on late payment (24%) mentioned as top priorities for small businesses to tackle in order to achieve growth, Hitachi Capital’s data revealed that only 31% of enterprises polled had received all of their payments on time. Whilst 35% of respondents had received some payments early, 47% of respondents had received some payments up to a week late, 44% up to a month late and 32% had been paid over a month late.

Sector highlights

When comparing the figures to summer 2018, there have been variations on late payment becoming a bigger or smaller issue for business owners depending on their industry sector. Overall, small businesses in the legal and manufacturing sectors were those most likely to be hit the hardest by late payment (79% and 77% respectively). On the other end of the spectrum, small businesses in hospitality and leisure were the least likely to be paid late (34%). The legal sector took a particularly big hit with 44% still awaiting payments that were due in June. This was followed by media (36%) and construction (34%).

Looking at payments paid a week late, a month late, more than a month late and still not paid, the transport sector has seen a decrease in all late payments received.

Small businesses with 10-49 employees

The Hitachi Capital Business Finance research also found that this size of small business was the most likely not to have received invoices on time (39%). This compares with only 22% of sole traders. Nearly half of those running larger small businesses were dealing with being paid more than a month late (49%). In comparison, this was an issue for just 18% of sole traders.

Company age

Mature businesses (those trading for more than 35 years) were the most likely to be dealing with late payment issues (76%). This compares with 54% for businesses that had been trading for less than 5 years, suggesting that the latter either keep a tighter handle on their payment terms or are more likely to use modern payment systems.

Regional hotspots

Across the regions, small businesses in the North West were the most likely to be dealing with late payments (76%), followed by business owners in London (68%).

Gavin Wraith-Carter, Managing Director at Hitachi Capital Business Finance, commented: “Late payments are hindering the ability of small businesses to progress – not to mention the precious time wasted trying to chase overdue payments. Our tracking research has shown that the majority of small businesses are working hard, looking at ways to achieve growth in the testing content of political and economic uncertainty. This needs to be supported and we call on the Government to do more to ensure that small businesses are respected in the same way as big businesses – and to ensure that late payment doesn’t rock small business growth at a critical period for the economy at large.

“At Hitachi Capital Business Finance, we are adopting a Smart Finance philosophy to our products and services to help small businesses plan ahead and to be more prepared for both the quieter and busier periods of the year. We hope that our flexible repayments plan – which was born out of this very – philosophy will be a helpful tool to help manage cash flow.”

Has the construction industry been affected by Brexit’s “creeping paralysis”?

The value of all construction contract awards in September 2019 was £4.7 billion based on a three-month rolling average, which is a decrease of 2.5% on August, and a decrease of 15.6% when compared to September 2018.

Both the number of contract awards and the values have dropped in August and September. June and July were both positive months, but saw values held up by a few big-ticket projects. The total number of contract awards in September was 706, which is 6.1% lower than August and 30.2% lower than July 2019.

The latest edition of the Economic & Construction Market Review from industry analysts Barbour ABI, highlights levels of construction contract values awarded across Great Britain. The recent decline in project awards points towards a cautious industry waiting for the Brexit deadline of the 31st October to determine its future planning.

The two largest project awards in September were both publicly funded road developments awarded by Highways England. In the South West, this was the dualling of the A303 between Sparkford and Ilchester in Somerset and in the East of England, improvements to the A47 including the provision of a dual carriageway between North Tuddenham and Easton in Norwich.

Rebecca Larkin, Senior Economist at the Construction Products Association commented, “The impacts are most striking in privately-financed construction, where a lack of commercial projects in the top ten highlights how the current political and economic uncertainty is stifling business and investor confidence and reducing the pipeline of offices and retail developments across Great Britain.”

Commenting on the figures, Tom Hall, Chief Economist at Barbour ABI and AMA Research said, “This week has seen intense political debate in Parliament following the announcement that the UK Government and the EU have agreed upon a Brexit deal. With no clear decision on Brexit, this is inevitably impacting the construction industry, while uncertainty remains, so will caution.”

Women shunning weddings in favour of home ownership

British women appear to have fallen out of love with getting married – with just four per cent choosing to spend money on a wedding rather than a house deposit.

A new poll by specialist lender Together has revealed nearly 70 per cent of UK adults would use £17,674 – the average cost of a wedding – as a deposit for a new home instead of paying for their big day.

According to the study, women prioritised home ownership more than men, with nearly 10 per cent more females opting to spend the money on a deposit. Just under four per cent of women would use it to foot the bill for their wedding.

Richard Tugwell, a director at Together said: “Home ownership clearly remains a huge priority for the British public, as our latest research demonstrates.

“With the costs of weddings and property rising in comparison to wages over the last few decades, sacrifices inevitably have to be made. The results of our survey show the majority of people are choosing to get on the property ladder rather than pay for their big day.”

Together, which provides residential mortgages and loans, surveyed more than 2,000 UK adults to find out their views.

Women seemed more eager to get on the property ladder, according to the results. The vast majority – 74 per cent – said they’d put the £17,674 towards a deposit, a figure that dropped to 64 per cent of men who took part in the survey.

Only a tiny percentage – 3.9 per cent of women and 6.1 per cent of men – would use the money to fund their big day.

Meanwhile, 14 per cent of all those who took part in the survey said paying for a wedding and a deposit carried equal weight, while just over 11 per cent said neither were a priority.

Wedding facts

  • The rate at which couples are getting married fell from 33.6 (in every thousand people) for men and 28.5 for women in 1996 to 21.9 for men and 20.1 for women a decade later.
  • The average age at which couples were tying the knot stood at 37.9 for men and 35.5 for women in 2016, according to the latest ONS figures. In 1996, however, the average age was 33.6 for men and 31.1 for women – showing an increase of more than four years for both men and women over the past two decades.
  • Couples who are choosing to marry are looking for more cost-effective weddings. For example, the number of weekday weddings has increased hugely over the past few years with the rise of the ‘Thursday Wedding’, significantly reducing the cost of venues, caterers and entertainment.

StepChange welcomes Google’s crackdown on exploitative debt service ads

Following a campaign by StepChange Debt Charity which drew attention to the misleading advertisers impersonating reputable debt charities, Google has today announced new steps to restrict debt services advertising only to firms meeting new accreditation standards. These will be subject to an application and approval process, and will take effect from mid-November. StepChange welcomes this intervention and now urges other digital advertising platforms to adopt a similar approach.

While many debt firms advertise and operate legitimately, an increasing number of unregulated lead generation firms have entered the market. Some of these third party intermediaries, who sell “hot leads”, often to the highest bidder, have been advertising against search terms that would typically be used by people searching online for reputable debt charities. For the unwary, this has proved to be a trap. To protect consumers, debt charities like StepChange have had to compete to ensure that the information surfaced to users in ads leads to their genuine services that can remedy credit or debt problems.

Google is now introducing a system under which only certain types of organisations will be allowed to advertise debt services on its platform. In essence, if an organisation does not have relevant FCA authorisation or does not have regulated Insolvency Practitioner status, it will no longer be allowed to advertise in this way.

Matthew Lavine, product policy specialist, Google, said: “We are delighted to be able to implement this global policy which we believe will provide further protections for vulnerable users who come to Google for information on how to remedy their debt or credit problems. This is the culmination of extensive work by our policy teams globally and we have listened to and consulted with debt advice charities and other organisations whose users will benefit from this policy.”

Since the beginning of 2019, StepChange had reported 83 instances of misleading advertising to search engines, on top of the 46 reported in 2018. While these complaints were all upheld and the offending advertising removed, all too often the firms involved simply tweaked and reworked their advertising and were able to continue targeting people in debt. Under the new system, this should become much more difficult for them to do.

Over the past few months, StepChange has been at the forefront of a campaign to stamp out the impersonators. As BBC Radio 4 You and Yours and a number of national newspapers reported, people were actively misled – believing that they were dealing with a reputable debt charity when, in fact, their details were being harvested by lead generator firms receiving payments from commercial firms often seeking to sell insolvency debt solutions or other financial products. StepChange has gathered evidence from scores of people who have reported that they thought they were dealing with the charity as a result of inadvertently sharing their details with such firms.

StepChange Director of External Affairs Richard Lane said: “The rise in misleading advertisers targeting financially vulnerable people has resulted in numerous cases of people thinking they have been dealing with StepChange or other reputable debt charities when they have not. Action to restrict these advertising activities is very welcome.

“Now that Google has taken the first step, we would urge all digital platforms who accept advertising for debt services to consider their own approach. These impersonator firms tend to be highly opportunistic and adaptable and it would be very unfortunate if they were displaced from Google only to exploit other alternative channels instead.

“It’s still important for the financial and advertising regulators to take action, and for people needing help to be aware and to be vigilant about the risk of impersonators. Our Make Sure It’s Us webpage gives useful information and reassurance on how to do this.”

Businesses urged to capitalise on exceptional lending rates for asset finance

Lenders battling for the custom of Brexit-wary SMEs are offering some amazingly competitive deals, a leading financial broker has said.

Karina Gallagher says there has been a huge shift in the landscape in recent weeks, with lenders aggressively pricing funding to win business.

It comes against the backdrop of many businesses holding back on accessing funding to invest in assets as they await the outcome of Brexit.

But now may be the best time to act, says Karina, especially for companies operating in sectors where vehicles are a core part of the operation.

“For strong businesses, I am seeing some extremely attractive rates as the lenders compete for these deals” said Karina, the managing director of Cumbria-based Hornby Commercial.

“Lending at the moment, particularly in the transport sector is incredibly cheap, so for a business looking to buy, say a coach, a HGV or something similar, now is a very good time to take action.”

SME borrowing reached a two year high in June, increasing by £375m, a growth rate of 0.8 per cent, figures from the Bank of England revealed. Borrowing by firms increased overall by £2.5bn in June and during the first half of 2019, borrowing was stronger than the same period in 2018.

But Karina, who has more than 30 years of experience in the banking sector, says there has been a marked slowdown in SME lending in the last quarter, attributing much of it to a lack of certainty over the UK’s exit from the European Union.

And she says a lack of confidence is leading a majority of businesses to postpone the implementation of growth or investment plans.

But that, she believes, presents an opportunity for the bold to capitalise by investing while their peers and competitors do not.

“It is understandable that many businesses have Brexit-induced jitters,” she said. “But what that means is there is a real chance here for those companies who have the courage of their convictions to really thrive.

“Putting investment off until such a time that everyone decides the climate is right only means you follow the pack.

“Any decision to invest must, of course, be backed by a sound financial plan and projections. And if it is not right for the business for any reason, I see a part of my job as communicating that.

“But with rates this low, if the time is right, it is right regardless of the hand played by the Prime Minister in Europe.”

Business owners are also being encouraged to consider that the Government’s Annual Investment Allowance (AIA) is currently under a temporary uplift to £1M until 31 Dec 2020.

This means that there can be significant additional tax benefits of investment during this period that will not be available when the AIA limit reverts to its usual £200k on 1st January 2021.

“We always encourage discussing any investment plans with your accountant to make sure you have considered all the benefits and risks ahead of any purchase,” said Karina.

Consumer car finance market falls by 2% in August

New figures released today by the Finance & Leasing Association (FLA) show that new business volumes in the point of sale (POS) consumer new car finance market fell by 2% in August, compared with the same month in 2018, while the value of new business grew by 2% over the same period.

The percentage of private new car sales financed by FLA members through the POS remained at 91.2% in the twelve months to August 2019.

The POS consumer used car finance market reported that new business fell 2% by volume and 1% by value in August, compared with the same month last year.

Commenting on the figures, Geraldine Kilkelly, Head of Research and Chief Economist at the FLA, said: “The POS consumer new car finance market reported a modest fall in new business volumes in August, as the market continued to track private new car sales.

“New business volumes in the POS consumer car finance market overall fell by 1% in the eight months to August, in line with expectations.”