Telrock Systems is a global technology provider of modern cloud-based collections and recovery software solutions for creditors and 3rd party consumer collections organizations wanting improved functionality and smarter capabilities. Our flagship solution, Optimus, is an enterprise-wide collections and recovery software platform built new from the ground up. It leverages open-source technology, powerful cloud computing, PCI DSS compliance, and more intelligent designs resulting in the broadest and richest collections and recovery Software-as-a-Service (SaaS) offering in the market. We provide our solutions in North America from our Atlanta office, and in Europe, Middle East, and Africa (EMEA) from our London, UK office.

Contact:

Nigel Young, director of sales and marketing
+44 (0)7841 632764
nigel.young@telrock.com
www.telrock.com

Are you owed money in Ireland? Don’t write it off.

Mason Hayes & Curran collects many business debts every year, for creditors just like you.

Our dedicated, award-winning team is one of the largest in Ireland, with over 40 years’ experience across all sectors. We specialise in volume debt recovery, from pre-legal collection (LBA) through to litigation and enforcement in all Irish courts.

T: +353 1 6145000
E: jharte@mhc.ie
W: www.mhc.ie

Shortlisted as Debt Collection Agency of the Year by the CICM for the British Credit Awards, Global Credit Recoveries Ltd are specialists in Arbitration and Debt Collection across the UK, Europe, The Middle East and U.S.A.

With offices in London and Dubai, and our trusted Worldwide partners, we have the ability, and network, to have someone visiting your debtors offices, within 72 hours.

From Credit Control to Debt Recovery to Litigation.

Recovering funds globally, on a No-Recovery, No-Fee basis.

Companies owe money, but People pay bills.

Call Charles Mayhew FCICM on 07526 215223 or email info@globalcreditrecoveries.com - www.globalcreditrecoveries.com.

Guildways – No Collection, No Fee UK & International Debt Collection

Guildways is a UK & International debt collection specialist with over 25 years experience. Guildways prides itself on operating to the highest ethical standards and professional service levels. We are experienced in collecting B2B and B2C debts. Our service includes:

• A complete No collection, No Fee commission based service
• 10% plus VAT commission for UK debts
• Commission from 22% plus VAT for International debts
• 24/7 online access to your cases through our Casemanager portal
• Direct online account-to-account payments, to speed up collections and minimise costs

If you are unable to locate your customer, we also offer a no trace, no fee, trace and collect service.

For more information, visit: www.guildways.com

Contact Details:

Tel: +44 3333 409000

Email: info@guildways.com

Web: www.guildways.com

Telsolutions provide advanced debt collection& customer contact technology, strategies and communication tools to simplify business process.

Our industry experience for revenue & collection applications provide proactive customer contact for reducing business costs and improving income. Our services deliver intelligent customer behaviour tracking & auto-decisioning communications, that are highly effective at producing results and customer outcomes. We demonstrate business efficiency gains and savings directly through clear success measurement and continual account performance review.

Contact: Daniel Pearce – 01279 456 679 – Daniel.pearce@telsolutions.co.uk 

HighRadius provides a cloud-based Integrated Receivable Platform, powered by artificial intelligence. Our technology empowers organisations to reduce cycle time in the order-to-cash process and increase working capital availability by automating receivables and payments processes across credit, electronic billing and payment processing, cash application, deductions, and collections.

To find out more, please see www.highradius.com.

Flexys provides modular, highly scalable and configurable debt management solutions for the digital age.

Our cloud-native collections system enables you to manage customer interaction from self-service through to agent engagement and automated follow up on a single platform in real-time.

The three modules, Collaborate, Collect and Contain, will help you maximise operational efficiency, reduce the cost to collect and ensure that you deliver excellent customer service while protecting your business from reputational and regulatory risk.

Contact:

Web: www.flexys.com

Email: enquiries@flexys.com

Tel: +44 (0) 117 428 5741

The Vulnerability Registration Service (VRS) is a data initiative helping to highlight individuals
whose circumstances need to be taken into consideration. It may be that they are in financial
difficulties or simply need appropriate support. Organisations using The VRS will be able to
search for and register vulnerable consumers through real time API or batch file. Organisations
can use these flags to know their customer better and align that customer to a more appropriate
treatment.

VRS is a growing initiative that is being embraced by increasing numbers of organisations through Associate Membership to help people in difficulties whether that be mental health, financial issues or those caring for others. Registration is free for those wishing to flag up their details and very little information is required.

Contact: Bruce Turnbull, Director – bruce@vregservice.co.uk – 07971 418 914

Restons is a specialist law firm offering its clients full service consumer and commercial debt
recovery litigation. Driven by award winning technology and data, Restons has developed a
proprietary propensity to pay model which, prior to litigation, forecasts financial returns,
reduces exposure to disbursements and identifies accounts best suited to court action.

Additionally, Restons adopts a re-energised and extended strategy utilising a diverse contact suite.
It is an original approach, generating higher customer engagement rates than traditional contact methods.

Scan the QR to watch one of our videos.

Restons is focused on treating customers fairly; finding solutions that are personalised, sustainable and realistic.

Contact: Malcolm Roberts, Head of Business Development, 01925 426109 – mr@restons.co.uk

No Win, No Fee Collections Service

Scott & Mears is an established specialist debt recovery company which was founded in 1991. With expertise in the recovery of both Commercial and Consumer debt Scott&Mears is FCA registered and also an established member of the CSA. Founded in 1991 and based in Essex Scott & Mears the established client base is UK wide extending to Europe. Services offered include telephone collections, debt appraisal, credit control functionality and litigation support. Expertise extends throughout the commercial sector and includes clients who are household names.Professionalism, compliance, transparency, speed and efficiency are the bricks upon which the business has been built and which allows continued growth to go from strength to strength.

If you would like to know more please call: Chris Baddeley or Tony Kirton on 01702 466300, or email: Chris@scottandmears.co.uk or Tony@scottandmears.co.uk – www.scottandmears.co.uk.

Gravity Global is an international Business-to-Business (B2B) PR and communications business with specific expertise in the consumer and commercial credit industry. It has more than 30 years’ experience across a number of diverse briefs, from credit insurance and alternative lending through to debt purchase and consumer collections. With 100 employees across three offices in the UK, as well as being part of a wider international network, Gravity Global is consistently ranked in the top-five B2B agencies worldwide.

Contact: Sean Feast – sfeast@gravityglobal.com

+44 (0) 20 7330 8810

Have an unpaid County Court Judgment (CCJ) that is over £600 and under 6 years old? Collect My Debt have it
covered. We can transfer it up to the High Court for enforcement by one of our certificated enforcement agents.

Our services extend to the enforcement of Writs of Control/Possession, unpaid employment tribunal awards, recovery of unpaid business-to-business invoices, commercial rent and/or service charge arrears along with the forfeiture of lease of any commercial premises.

For further information on how we can help you, Contact our team on 0800 612 5161 or e-mail enforcement@collectmydebt.co.uk – Web: www.collectmydebt.co.uk

Equita brings more than 140 years’ experience in enforcement to help you successfully and fairly recover monies owed. If you have obtained a County Court Judgment for more than £600, a High Court Judgment, or an order for possession, Equita HCE can recover these for you. As part of Capita plc, you can be confident that we have the resources, skills, technology and process to handle your case quickly and to the highest industry standards.

For High Court Enforcement enquiries contact us on: Tel: 0121 212 9188 E-mail: hce@equita.co.uk www.equita.co.uk/hce/

For all your credit management requirements Premium Collections Limited have the solution to suit you. Operating on a national and international basis we can tailor a package of products and services to meet your requirements. Staffed by dedicated professionals with over 60 years combined experience of handling virtually every type of debt issue.

The company was formed in November 2002 and is owned by our Managing Director, Paul Daine FCICM. Paul’s particular areas of expertise are the motor finance, insurance, commercial and international debt collection sectors. The company is a force to be reckoned with in an industry that is constantly evolving in order to keep up with changing legislation, economic cycles, interest rate and currency fluctuations and most importantly: Elusive
Debtors! Services include B2B collections, B2C collections, international collections, absconder tracing, asset repossessions, status reporting and litigation support. Offices in Altrincham, Harrogate and Dublin.

Tel: 0161 962 4695 – Web: www.premiumcollections.co.uk

The scale and speed of new and innovative technology being adopted by your end-users is staggering. Keeping
ahead of the digital curve and cultural shift is a mammoth task, yet it's one that Esendex specialises in.

We are proud to be one of the forerunners in introducing new ways of communicating with your customer
base – taking the friction out of doing business with you and balancing this with your internal cost to service
accounts. The results are a fantastic blend of new feature-rich channels, that allow customers to feel empowered
to manage and cure their own accounts while ensuring you retain control of the contact strategies used.

Contact: Jattinder Singh, Account Manager – jattinder.singh@esendex.com, 07581 302301, www.esendex.co.uk

The Bristow & Sutor Group is a blend of companies with an ethical and cultural fit, providing
consistent and diversified enforcement and collections solutions. The Group is comprised of:

• Bristow & Sutor – Since 1977, local authorities across England and Wales have trusted our
  enforcement and revenue collection services.
• Debt Recovery Plus – Established in 2009, DRP are the leading collector of parking charge notices in the country.
• Credit Style – Providing pre-legal and legal collection services, in addition to debt counselling and financial services.

For all enquiries, please contact tellmemore@bristowsutor.co.uk, call 01527 504000, or visit www.bristowsutor.co.uk.

Through our award-winning debt collection service, we are committed to securing the money you are owed.

Our approach includes:

• Pre-legal debt collections and recovery.
• Fixed fee pre-legal collection.
• Letters Before Action.
• Legal proceedings and court action.
• Bankruptcy and winding-up proceeding.
• Dispute resolution.

Contact: Gemma Baker, Head of Debt Recovery Operations

Website: www.wrighthassall.co.uk/expertise/debt-recovery/

Telephone: 01926 886688

Qualco UK delivers technology solutions to the collections industry and specialises in panel and asset management. Clients report an increase in collections and a reduction in costs using Qualco systems and services. Systems include IntraCollect – an internal collections platform – and ExtraCollect - an external recoveries management platform. Our optional PortfolioManager service offers a fully-outsourced, panel management solution. Analytics, performance management, oversight, query management and account & invoice reconciliation are included.

Contact: Jan Michael-Lacey

Email: JLacey@qualco.co.uk

DDI Software is a long-established software house, supplying a comprehensive digital- collections platform and modular, fully integrated telephony/dialler solution. Users of the Ascent Collections Platform benefit from no upfront costs and an ongoing low cost of ownership through high levels of user configuration supported by a very proactive team at DDI. The CallCent Telephony module gives a comprehensive and fully integrated telephony/dialler solution including; skill-based routing, blended dialler, outbound message blast and 100% inbound and outbound call recording. Together this enterprise solution will centralise your data ensuring a truly single customer view.

Contact: Scott Dawson, Director, DDI Software

Email: scott@ddisoftware.co.uk

High Court Enforcement Group is the largest independent company providing specialist enforcement and debt recovery services for legal professionals, individual litigants and companies of all sizes. We are privately owned and all our enforcement agents are employees, which allows us to manage our business in a way that puts our clients first. Clients trust us to deliver and service is paramount. We cover all aspects of enforcement – writs of control, possessions, process serving and landlord issues – and are committed to meeting and exceeding clients’ expectations through firm but fair enforcement.

E-mail: enquiries@hcegroup.co.uk

Zinc Recoveries are part of a multi award winning group of companies, by engaging with Zinc you are harnessing the expertise and experience of one of the UK’s premier financial receivables companies. Our team of specialist advisors will ensure maximum return whilst safe guarding your reputation and ensuring that your customers are treated fairly during their engagement with us. We are considered to be leaders in the use of digital solutions in collections.

Contact: Richard Fenton, Head of Corporate Development The Zinc Group Limited

Email: RFenton@thezincgroup.com

Opos is an owner managed, technology-led BPO and Collections Contact Centre, with full FCA permissions. Opos has a keen focus on Digital Strategies, leveraging the latest technologies to deliver a unique customer-engagement proposition. Opos benefits from being members of the CSA, as well as holding UKAS accredited ISO 27001, ISO 9001 and ISO 14001 standards. Opos also recently achieved the Investors In Young People (IIYP) standard. Opos is the first contact centre to integrate with the www.vulnerabilityregistrationservice.co.uk. We operate across all sectors; both Consumer and Commercial. We are also interested in Debt Purchase opportunities.

Contact: John Freel, Head of Client Engagement

Email: jfreel@oposlimited.com

Web: www.oposlimited.com/opos

CaseflowFusion provides one system for the collection of both consumer and commercial accounts. Powerful facilities enable you to automate the entire lifecycle of the receivables management process. With market-leading feature content already in place, fast return on investment is guaranteed, together with low cost of ownership going forward. With a diverse range of customers across the UK and Europe, Fathom provides a full range of interfaces, services and expertise to complement the system.

CoCredo’s award winning credit reporting and monitoring systems have helped to protect over £27 billion of turnover on behalf of our customers. Our company data is updated continually throughout the day and access to the online portal is available 365 days a year 24/7.

At CoCredo we aggregate data from a range of leading providers in the UK and across the globe so that our customers can view the best available data in an easy to read report. We offer customers XML Integration and D.N.A Portfolio Management as well as the industry’s first Dual Report, comparing two leading providers opinions in one report.

From simply looking at a prospect through to acquisition, to monitoring, we pride ourselves on helping our customers every step of the way.

Email: customerservice@cocredo.com

Lovetts Solicitors – UK & International Business Debt Collection and Recovery With over 20 years’ experience, we will know exactly how to help in your specific circumstances.

Our services include:

• Letters Before Action from £1.50 + VAT (86% success rate)
• Legal Proceedings and Enforcement
• Advice and Dispute Resolution
• 24/7 online access to your cases

Visit our website for more: www.lovetts.co.uk.

Contact

E-mail: info@lovetts.co.uk

Collect My Debt are a national business to business collection agency with excellent recovery rates. We endeavour to recover monies fast which in turn will improve your cashflow.

Our debt collection process is quick, easy & cost effective.
No commissions on debts collected within 7 days.
No cost to client for debt recovery agent visits to business premises.
No cost for monitoring payment arrangements.
Same day remittance to clients.

For further information on how we can help you, contact our team